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Contract Award Notice

Marketing Services/PRO/OJEU/2018

  • First published: 08 February 2019
  • Last modified: 08 February 2019
  • Version: N/A
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  • This file may not be fully accessible.

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
The Open University
Authority ID:
AA21655
Publication date:
08 February 2019
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

In Scope

— media strategy, planning and buying – all online and offline channels,

— econometrics modelling,

— campaign optimisation,

— media partnerships,

— user experience – landing page and web site development,

— other media deliverables for any OU brand/product,

— UK and international markets,

— audiences may include, but not be limited to: B2C, B2B and Trade as well other stakeholder groups including consumers, government, employers, donors and community (staff, students and alumni).

The Media Agency will be required to deliver a robust media strategy for the next 5 years to deliver our student number targets, brand health and market growth objectives for the longer-term.

The Media Agency will be transparent on trading and commercial structures, and efficient in financial management and reconciliation, not tied into complex deals which bias spending decisions. We enjoy competitive trading terms, and would expect maximum trading leverage across all disciplines including, but not limited to:

Disciplines including, but not limited to:

— TV, press, radio and OOH,

— media partnerships,

— digital and social,

— conversion media.

The Media Agency needs to have proven expertise in delivering a media strategy and associated media plans that places content at the centre of its rationale, both proactive and reactive opportunities that amplify any existing campaigns and message.

The Media Agency will be expert in its knowledge of “story-telling” and how to deliver compelling content across all channels, adhering to best practice while looking for opportunities to be innovative in their approach. A single, “one-size-fits-all” approach to both content and delivery will not work, the Media Agency will need to lead our strategy; balancing creative thinking, first-class production, audience understanding and the technical capabilities of each channel.

The new Media Agency will need to demonstrate expertise in market and campaign analysis and enable us to be more sophisticated and coordinated in our approach and ability to make timely business and planning decisions, with real-time campaign reporting. The Media Agency will lead performance reporting and analysis across all agency partners and internal teams.

The Media Agency will need to work with us to define a new strategy for this market which has previously focused on European markets using digital acquisition channels. The Media Agency must have proven expertise in developing international strategies that explore new markets with a broad approach to channels and media with the expertise to deliver local media plans. The Media Agency will be required to deliver pan-regional and country specific ideas, media planning and buying across all channels directly via their network or via an international partner.

The Media Agency will be required to deliver a media strategy and associated media plans that fully optimise and drive efficiency in delivery of our current business objectives, which include opportunities for growth.

Full specification is included with the tender documentation

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

The Open University

Walton Hall

Milton Keynes

MK7 6BP

UK

Contact person: Procurement Manager

E-mail: finance-tenders@open.ac.uk

NUTS: UKJ12

Internet address(es)

Main address: www.open.ac.uk

Address of the buyer profile: https://in-tendhost.co.uk/openuniversity/

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Marketing Services/PRO/OJEU/2018

Reference number: OUPA10403

II.1.2) Main CPV code

79340000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The procurement is divided into 2 lots:

Lot 1: Media: The Open University is seeking to appoint a provider of media services, to include media strategy, domestic and international media planning and buying, econometric modelling, campaign optimisation, media partnerships and other media deliverables.

Lot 2: Creative: The Open University may appoint up to 2 providers of creative services to include a range of disciplines including: creative, direct marketing/CRM, digital and content/PR/social.

II.1.6) Information about lots

This contract is divided into lots: Yes

II.1.7) Total value of the procurement

Value excluding VAT: 34 000 000.00  GBP

II.2) Description

Lot No: 1

II.2.1) Title

Media

II.2.2) Additional CPV code(s)

79342000

II.2.3) Place of performance

NUTS code:

UKJ12

II.2.4) Description of the procurement

In Scope

— media strategy, planning and buying – all online and offline channels,

— econometrics modelling,

— campaign optimisation,

— media partnerships,

— user experience – landing page and web site development,

— other media deliverables for any OU brand/product,

— UK and international markets,

— audiences may include, but not be limited to: B2C, B2B and Trade as well other stakeholder groups including consumers, government, employers, donors and community (staff, students and alumni).

The Media Agency will be required to deliver a robust media strategy for the next 5 years to deliver our student number targets, brand health and market growth objectives for the longer-term.

The Media Agency will be transparent on trading and commercial structures, and efficient in financial management and reconciliation, not tied into complex deals which bias spending decisions. We enjoy competitive trading terms, and would expect maximum trading leverage across all disciplines including, but not limited to:

Disciplines including, but not limited to:

— TV, press, radio and OOH,

— media partnerships,

— digital and social,

— conversion media.

The Media Agency needs to have proven expertise in delivering a media strategy and associated media plans that places content at the centre of its rationale, both proactive and reactive opportunities that amplify any existing campaigns and message.

The Media Agency will be expert in its knowledge of “story-telling” and how to deliver compelling content across all channels, adhering to best practice while looking for opportunities to be innovative in their approach. A single, “one-size-fits-all” approach to both content and delivery will not work, the Media Agency will need to lead our strategy; balancing creative thinking, first-class production, audience understanding and the technical capabilities of each channel.

The new Media Agency will need to demonstrate expertise in market and campaign analysis and enable us to be more sophisticated and coordinated in our approach and ability to make timely business and planning decisions, with real-time campaign reporting. The Media Agency will lead performance reporting and analysis across all agency partners and internal teams.

The Media Agency will need to work with us to define a new strategy for this market which has previously focused on European markets using digital acquisition channels. The Media Agency must have proven expertise in developing international strategies that explore new markets with a broad approach to channels and media with the expertise to deliver local media plans. The Media Agency will be required to deliver pan-regional and country specific ideas, media planning and buying across all channels directly via their network or via an international partner.

The Media Agency will be required to deliver a media strategy and associated media plans that fully optimise and drive efficiency in delivery of our current business objectives, which include opportunities for growth.

Full specification is included with the tender documentation

II.2.5) Award criteria

Quality criterion: Ability to drive strategic agenda and lead the central strategy unit from media perspective / Weighting: 20

Quality criterion: Capabilities and tools for delivering across all OU's requirements / Weighting: 10

Quality criterion: Fast, insightful campaign measurement and evaluation (for real-time optimisation) / Weighting: 10

Quality criterion: Innovation and creativity of response / Weighting: 15

Quality criterion: Flexibility and agility of agency operating model / Weighting: 15

Price / Weighting:  30

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Creative

II.2.2) Additional CPV code(s)

79342000

II.2.3) Place of performance

NUTS code:

UKJ12

II.2.4) Description of the procurement

In scope

— brand and creative strategy,

— development of campaigns and assets – all online and offline channels,

— production of master campaign assets,

— CRM – database hosting and management, data processing, email/SMS build and broadcast,

— Social/Content/PR,

— data analysis,

— other creative deliverables for any OU brand/product, including free learning,

— UK and International markets,

— audiences may include, but not be limited to: B2C, B2B and Trade as well other stakeholder groups including consumers, government, employers, donors and community (staff, students and alumni).

We are seeking Creative Agency(s) with strong strategic and creative capability and experience of driving brand awareness and conversions for major consumer brands.

We require Creative Agency(s) that will be able to define and maintain the OU’s Brand and Creative strategy in the UK and international markets, working with the marketing team to build a stand out, fully integrated campaign strategy and narrative, for the next 5 years, that can deliver our student number targets, brand health and market growth objectives for the longer-term.

We need a 360 approach to communications and campaign planning that engages audiences across a full channel mix. We currently have a suite of assets designed for specific audience segments and stages of the conversion funnel, these have not reached wear out so we are looking for Creative Agency(s) to build on the success of these assets.

The Creative Agency(s) will need to develop a brand strategy, extending into new markets, building our prospect pool and conversion strategies across the wider product portfolio.

The Creative Agency(s) (or collective) will need to demonstrate their ability to work across all channels including, but not limited to:

— TV,

— press,

— radio,

— cinema,

— OOH

— digital – paid search, display, VOD, native,

— email – including prospect and student communications,

— direct mail,

— third party inserts,

— mobile,

— prospectuses,

— point of sale,

— social/content/PR,

— data analysis,

— database hosting and management,

— campaign data processing.

The Creative Agency(s) will complete all work to master asset at which point materials will be handed-off to a Production Agency for implementation and delivery to market. There may be exceptions when we would expect the Creative Agency(s) to complete production also, e.g. TV, cinema, radio and other broadcast channels.

Given the need for flexibility and agility we will want to work with a consistent, dedicated lean account team within the Creative Agency(s) who will maintain a high level of insight into our business. This team would work on a retained basis, with the OU marketing team being able to work directly with the creative team.

The full customer lifecycle for International students has recently become the responsibility of marketing which represents a significant growth market. The Creative Agency(s) will need to work with us to define a new strategy for this market which has previously focused on European markets using digital acquisition channels. The Creative Agency(s) must have proven expertise in developing international strategies that explore new markets with a broad approach to channels and media with the expertise to deliver local media plans. The Creative Agency(s)will be required to deliver pan-regional and country specific ideas, media planning and buying across all channels directly via their network or via an international partner.

Full specification is included with the tender documentation

II.2.5) Award criteria

Quality criterion: Population of Model – structure, roles and responsibilities / Weighting: 5

Quality criterion: Thinking on issues affecting the educational Sector/OU / Weighting: 20

Quality criterion: Agility and quality of short and long form content / Weighting: 20

Quality criterion: Innovation and creativity of response / Weighting: 15

Quality criterion: Innovative “right first time” working practices / Weighting: 10

Price / Weighting:  30

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Competitive procedure with negotiation

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2018/S 115-261824

Section V: Award of contract

Lot No: 1

Contract No: OUPA10403

Title: Media

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

08/01/2019

V.2.2) Information about tenders

Number of tenders received: 4

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 4

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Havas Media Ltd

02103123

The Hkx Building, Three Pancras Square

London

N1C 4AG

UK

NUTS: UKI

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 28 000 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 2

Contract No: OUPA10403

Title: Creative

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

30/01/2019

V.2.2) Information about tenders

Number of tenders received: 4

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 4

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Havas Helia Ltd

02548077

The Hkx Building, Three Pancras Square

London

N1C 4AG

UK

NUTS: UKI

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 6 000 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

The Open University

Walton Hall

Milton Keynes

MK7 6AA

UK

E-mail: finance-tenders@open.ac.uk

Internet address(es)

URL: http://www.open.ac.uk

VI.4.2) Body responsible for mediation procedures

The Open University

Walton Hall

Milton Keynes

MK7 6AA

UK

E-mail: finance-tenders@open.ac.uk

Internet address(es)

URL: http://www.open.ac.uk

VI.5) Date of dispatch of this notice

06/02/2019

Coding

Commodity categories

ID Title Parent category
79340000 Advertising and marketing services Market and economic research; polling and statistics
79342000 Marketing services Advertising and marketing services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
finance-tenders@open.ac.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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