Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Public Services Ombudsman for Wales
1 Ffordd yr Hen Gae, Pencoed
Bridgend
CF35 5LJ
UK
Telephone: +44 1656641156
E-mail: ITC@Ombudsman-wales.org.uk
NUTS: UKL
Internet address(es)
Main address: http://www.ombudsman-wales.org.uk
Address of the buyer profile: http://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA39790
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Invitation to tender for a Case Management Solution (CMS)
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
IT Services: Provision of a Case Management Software solution
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
329 316.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
72000000
II.2.3) Place of performance
NUTS code:
UKL
Main site or place of performance:
Pencoed, Bridgend, Wales, UK
II.2.4) Description of the procurement
The provision of a case management system software solution and supported annual licence for use for multiple users (up to 100) and annual maintenance and support, along with ad hoc design developments to accommodate possible process changes during the term of the contract.
II.2.5) Award criteria
Quality criterion: Expertise & resource
/ Weighting: 40
Quality criterion: Customer base
/ Weighting: 15
Quality criterion: Financial stability / image / equlity / understanding of PSOW needs
/ Weighting: 10
Price
/ Weighting:
35
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.6) Information about electronic auction
An electronic auction will be used
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2017/S 167-343826
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/10/2018
V.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
COMPUTER APPLICATION SERVICES LTD
COMPUTER APPLICATION SERVICES LTD, Mercury House Heriot-Watt Research Park
Edinburgh
EH14 4AP
UK
Telephone: +44 1314497071
Fax: +44 1314497072
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 169 485.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(WA Ref:86893)
VI.4) Procedures for review
VI.4.1) Review body
Public Services Ombudsman for Wales
1 Ffordd yr Hen Gae, Pencoed
Bridgend
CF35 5LJ
UK
Telephone: +44 3007900203
Fax: +44 1656641199
Internet address(es)
URL: http://www.ombudsman-wales.org.uk
VI.5) Date of dispatch of this notice
07/02/2019