Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
The University of Birmingham
Edgbaston
Birmingham
B15 2TT
UK
Contact person: Thomas Hasson
E-mail: T.R.Hasson@bham.ac.uk
NUTS: UKG31
Internet address(es)
Main address: http://www.bham.ac.uk
Address of the buyer profile: https://in-tendhost.co.uk/universityofbirmingham/aspx/Home
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Tender for the Supply and/or Installation of a Unified Communications Telephony System
Reference number: FRAM392/17
II.1.2) Main CPV code
64200000
II.1.3) Type of contract
Services
II.1.4) Short description
The University of Birmingham has awarded a contract to replace the current telephony system and contact centre software. The maintenance element of the contract will be for 5 years. The current phone system is a Mitel MX-1 with Solidus Contact Centre software.
The original Line Interface Modules (LIMs) were installed in 1996 and an upgrade to version 4.1 with a server based IP backbone was carried out in October 2010. The current system supports approximately 6 600 digital handsets and up to 1 000 analogue connections.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
10 000 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKG31
Main site or place of performance:
The University of Birmingham, Edgbaston, Birmingham, West Midlands, UNITED KINGDOM, B15 2TT.
II.2.4) Description of the procurement
The key objective of the Unified Communications (UC) Project was to:
1) Provide flexible enhanced UC functionality to Staff and Students of the University;
2) Reduce risk of System failure by removing an old system and building a modern resilient platform;
3) Reduced direct cost of System ownership and reduce indirect costs in handling communications within the University.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60 %
Quality criterion: Presentations
/ Weighting: 5 %
Price
/ Weighting:
35 %
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2018/S 018-037252
IV.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Section V: Award of contract
Contract No: FRAM392/17
Title: Tender for the Supply and/or Installation of a Unified Communications Telephony system
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/11/2018
V.2.2) Information about tenders
Number of tenders received: 7
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
CAE Technology Services Ltd
02685146
Watford
WD24 4PT
UK
NUTS: UKH23
Internet address(es)
URL: https://www.thisiscae.com/
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 10 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
The University of Birmingham
Birmingham
B15 2TT
UK
VI.5) Date of dispatch of this notice
14/02/2019