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Contract Award Notice

Repairs and Maintenance Software Solution

  • First published: 05 February 2020
  • Last modified: 05 February 2020
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Onward Group Ltd (Acting on behalf of itself and any current and future subsidiaries)
Authority ID:
AA78469
Publication date:
05 February 2020
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Onward Group Ltd is one of the largest registered providers of social housing based solely in the North West of England with 35 000 homes across Merseyside, Lancashire, Greater Manchester and Cheshire. Formerly known as Symphony Housing Group, we rebranded to Onward in April 2017 and now operate as a single organisation under one common board. Onward’s housing stock is managed as 3 regions; Greater Manchester, Merseyside and Lancashire. Each Region is further divided in to a number of Neighbourhoods, reflecting local boundaries. Onward is as a not-for-profit organisation, committed to the regeneration and sustainability of the North West region, with a primary focus on making a positive difference in the communities we serve. Onward wishes to procure a repairs and maintenance software solution for scheduling, workforce planning and workforce management. This will allow Onward to successfully manage it's workforce with relation to direct labour.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Onward Group Ltd (Acting on behalf of itself and any current and future subsidiaries)

12 Hanover Street

Liverpool

L1 4AA

UK

Contact person: Laura McGarry

E-mail: procurement@onward.co.uk

NUTS: UKD

Internet address(es)

Main address: www.onward.co.uk

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Repairs and Maintenance Software Solution

Reference number: OG-P787

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

Onward are looking to procure a repairs and maintenance mobile software solution for scheduling, and workforce planning and management. This project will initially be to support Onward repairs, who manage 7 500 properties in the Lancashire region for Onward. The requirement may be rolled out to include additional areas of the Onward business as necessary. There is potential however for the system to expand to additional areas of the Onward business, and so any solution must be able to expand as and when it may be required. The following information systems are currently used within Onward, and the system will need to integrate with these:

(a) orchard housing management system, and use the standard contractor interface for all electronic communication;

(b) open accounts finance system;

(c) keystone asset management, with keystone mini for asbestos information directly to all contractors working on behalf of Onward.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 250 000.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKD


Main site or place of performance:

II.2.4) Description of the procurement

Onward Group Ltd is one of the largest registered providers of social housing based solely in the North West of England with 35 000 homes across Merseyside, Lancashire, Greater Manchester and Cheshire. Formerly known as Symphony Housing Group, we rebranded to Onward in April 2017 and now operate as a single organisation under one common board. Onward’s housing stock is managed as 3 regions; Greater Manchester, Merseyside and Lancashire. Each Region is further divided in to a number of Neighbourhoods, reflecting local boundaries. Onward is as a not-for-profit organisation, committed to the regeneration and sustainability of the North West region, with a primary focus on making a positive difference in the communities we serve. Onward wishes to procure a repairs and maintenance software solution for scheduling, workforce planning and workforce management. This will allow Onward to successfully manage it's workforce with relation to direct labour.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 55 %

Price / Weighting:  35 %

II.2.11) Information about options

Options: Yes

Description of options:

The contract is eligible for one 2-year extension dependant on satisfactory performance during the initial term.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Onward reserves the right not to award, and/or to abandon this procurement at any time and/or to award a contract for part of the services at its sole discretion. Onward shall have no liability whatsoever to any tenderer as a result of its exercise of that discretion. All costs incurred by any tenderer before signature of any contract with Onward shall be incurred entirely at the tenderer's risk.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2019/S 168-410292

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

29/01/2020

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 1

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

InterNetalia Ltd

The Diamond, Donegal Town

County Donegal

IE

NUTS: IE

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 195 238.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

High Court of England and Wales

Royal Courts of Justice, Strand

London

WC1A 2LL

UK

VI.4.2) Body responsible for mediation procedures

High Court of England and Wales, Royal Courts of Justice

Royal Courts of Justice, Strand

London

WC1A 2LL

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

VI.4.4) Service from which information about the review procedure may be obtained

Onward Group Ltd (Acting on behalf of itself and any current and future subsidiaries)

12 Hanover Street

Liverpool

L1 4AA

UK

E-mail: procurement@onward.co.uk

Internet address(es)

URL: www.onward.co.uk

VI.5) Date of dispatch of this notice

29/01/2020

Coding

Commodity categories

ID Title Parent category
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@onward.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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