Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Business Services Organisation
Centre House, 79 Chichester Street
Belfast
BT1 4JR
UK
Contact person: Cathy Fegan
E-mail: cathy.fegan@hscni.net
NUTS: UKN0
Internet address(es)
Main address: http://www.hscbusiness.hscni.net/
Address of the buyer profile: http://www.hscbusiness.hscni.net/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Microsoft Premier Support
Reference number: STA 8154
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
Each year BSO require significant support with the implementation, management and ongoing development of a range of Microsoft Technologies which include:
— Microsoft Windows Server,
— Microsoft SharePoint Server,
— Microsoft Hyper-V,
— Microsoft Active Directory,
— Microsoft Internet Information Services,
— Microsoft Visual Studio,
— Microsoft Analysis Services,
— Microsoft Power BU Report Server,
— Microsoft SQL Server,
— Microsoft SQL Server Integration Services,
— Microsoft SQL Server Reporting Services,
— Microsoft Visual Studio,
— Microsoft Domain Name Service,
— Microsoft Dynamic Host Configuration Protocol,
— Microsoft Active Certificate Services,
— Microsoft Dynamics CRM,
— Microsoft System Centre Operations Manager.
The complexity of the BSO environment and its dependency on a large number of Microsoft technologies and products means a support contract of this nature, aligned to the software producer can only be agreed with the software provider directly i.e. Microsoft Premier Support.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
1 500 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
72000000
II.2.3) Place of performance
NUTS code:
UKN
II.2.4) Description of the procurement
Each year BSO require significant support with the implementation, management and ongoing development of a range of Microsoft Technologies. These technologies provide core infrastructure applications and also underpin all BSO hosted IT applications used by HSC. This support is only available directly from Microsoft who is best placed to provide the required support across the wide range of Microsoft products. Other vendors may be able to provide options to assist BSO in supporting some of these Microsoft Technologies but would not cover them all. Any such option from another vendor would have to be underpinned by Microsoft.
The Premier Support Services are only available directly from Microsoft. The Microsoft Premier team is directly aligned with Microsoft Product and Support teams and also other Microsoft functions such as consultancy. This ensures the best possible support for our environment. The complexity of the BSO environment and its dependency on a large number of Microsoft technologies and products means a support contract of this nature, aligned to the software producer can only be agreed with the software provider directly i.e. Microsoft Premier Support.
BSO require an annual contract directly with Microsoft to provide require Premier Support including both proactive on site engineers and reactive telephone support available 24 x 7.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The works, supplies or services can be provided only by a particular economic operator for the following reason: protection of exclusive rights, including intellectual property rights
Explanation
The Premier Support Services are only available directly from Microsoft. The Microsoft Premier team is directly aligned with Microsoft Product and Support teams and also other Microsoft functions such as consultancy. This ensures the best possible support for our environment. The complexity of the BSO environment and its dependency on a large number of Microsoft technologies and products means a support contract of this nature, aligned to the software producer can only be agreed with the software provider directly i.e. Microsoft Premier Support.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2020/S 023-052500
Section V: Award of contract
Contract No: STA 8154
Title: Microsoft Premier Support
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/02/2020
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from tenderers from EU Member States: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Microsoft (Ireland) Operations Ltd
Atrium Building Block B, Carmenhall Road, Sandyford Industrial Estate
Dublin 18
IE
NUTS: IE0
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 500 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Business Services Organisation
2 Franklin Street
Belfast
BT2 8DQ
UK
VI.5) Date of dispatch of this notice
18/02/2020