Contract notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
Southern Water Services Ltd
Southern House
Worthing
BN13 3NX
UK
Telephone: +44 1903272781
E-mail: Alice.Kirk@southernwater.co.uk
NUTS: UKJ
Internet address(es)
Main address: https://www.southernwater.co.uk/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://southernwater.bravosolution.co.uk/
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://southernwater.bravosolution.co.uk/
Tenders or requests to participate must be sent to the abovementioned address
I.6) Main activity
Water
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Customer Research Framework
Reference number: prj_1426
II.1.2) Main CPV code
79312000
II.1.3) Type of contract
Supplies
II.1.4) Short description
Procurement of a number of research agencies to a framework to carry out research with Southern Water customers.
II.1.5) Estimated total value
Value excluding VAT:
1 155 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
79311000
79312000
79314000
79315000
II.2.3) Place of performance
NUTS code:
UKJ
II.2.4) Description of the procurement
In 2018 Southern Water committed to an on-going customer engagement strategy with Ofwat, with a key principle being around partnered working with our research agencies.
The aim of the framework is to have a series of partners (research agencies) available to carry out research with our customers, enabling Southern Water to better understand their experiences, priorities, expectations and needs from us as a company. Southern Water are looking to invest time with awarded agencies to share our needs, values, priorities and expectations, which results in an evolving understanding of our on-going requirements through collaboration and efficient working relationships.
The customer research services required include but is not limited to:
— managing proposals,
— survey design,
— fieldwork, analysis,
— delivery of output back to Southern Water.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
Initial term of 3 years with an option to extend for up to a period of 3.
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
385 000 GBP per annum.
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
As described in the procurement documents.
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.4) Objective rules and criteria for participation
As described in the procurement documents.
III.1.6) Deposits and guarantees required:
As described in the procurement documents, specifically the commercial principles section.
III.1.8) Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
The successful customer research partner(s) whether being a single contractor, prime contractor (which may be an existing company or special purpose vehicle) or consortium, will, be required to be a single legal entity.
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
As described in the procurement documents.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement with several operators.
IV.1.6) Information about electronic auction
An electronic auction will be used
Additional information about electronic auction:
e-Auction may be an option used as part of a call-off against the framework.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
23/03/2020
Local time: 10:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
Submission of expression of interest and procurement specific information: this procurement exercise will be conducted on the Bravo Solution eProcurement portal at: https://southernwater.bravosolution.co.uk/
Candidates wishing to be considered for this contract must register their expression of interest and provide additional procurement specific information through the portal as follows:
(i) candidates should register on the BravoSolution eProcurement portal at: https://southernwater.bravosolution.co.uk/
(ii) once registered, candidates must express their interest as follows:
(a) login to the portal;
(b) select ‘View current opportunities and notices’;
(c) access the listing related to this contract titled ‘Business Management Consultancy Framework Panel’ (Prj_1505) and view details;
(d) click on Express Interest button;
(iii) Once you have expressed interest, please complete the PQQ. You must then publish your reply using the publish button;
(iv) For any support in submitting your expression of interest please contact the eTendering help desk at: 0800 368 4850 or help@bravosolution.co.uk
VI.4) Procedures for review
VI.4.1) Review body
Southern Water Services Ltd
Southern House
Worthing
BN13 3NX
UK
VI.5) Date of dispatch of this notice
25/02/2020