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Contract Award Notice

Trader Support Service

  • First published: 01 February 2021
  • Last modified: 01 February 2021

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
HMRC
Authority ID:
AA76521
Publication date:
01 February 2021
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The trader support service will:

• provide a free end-to-end support package to manage customs declarations on behalf of traders;

• educate businesses on what the Northern Ireland protocol means for them, and the steps they need to take to comply with it. This will include online training sessions and webinars;

• be available to businesses moving goods into Northern Ireland under new processes in the Northern Ireland Protocol that start from 1 January 2021.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

HMRC

100 Parliament Street

London

SW1A 2BQ

UK

Telephone: +44 7815439810

E-mail: james.gadsby@hmrc.gov.uk

NUTS: UK

Internet address(es)

Main address: http://www.gov.uk

I.4) Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5) Main activity

Other: Direct and Indirect Taxation

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Trader Support Service

II.1.2) Main CPV code

79400000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Provision of a trader support service for Northern Ireland to enable businesses to meet requirements pertaining to the Northern Ireland Protocol.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 241 000 000.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

79400000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

UNITED KINGDOM.

II.2.4) Description of the procurement

The trader support service will:

• provide a free end-to-end support package to manage customs declarations on behalf of traders;

• educate businesses on what the Northern Ireland protocol means for them, and the steps they need to take to comply with it. This will include online training sessions and webinars;

• be available to businesses moving goods into Northern Ireland under new processes in the Northern Ireland Protocol that start from 1 January 2021.

II.2.5) Award criteria

Quality criterion: Proposed operating model / Weighting: 25

Quality criterion: Core requirements / Weighting: 30

Quality criterion: Mobilisation of service / Weighting: 20

Quality criterion: Exit / Weighting: 5

Price / Weighting:  20

II.2.11) Information about options

Options: Yes

Description of options:

Option to extend by 1 + 1 years.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2020/S 147-362121

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

18/12/2020

V.2.2) Information about tenders

Number of tenders received: 4

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 4

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Fujitsu Services Ltd

00096056

22 Baker Street

London

W1U 3BW

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 241 000 000.00  GBP

V.2.5) Information about subcontracting

The contract is likely to be subcontracted

Value or proportion likely to be subcontracted to third parties

Proportion: 72 %

Short description of the part of the contract to be subcontracted:

Customs software and community system

Declaration management system

Contact centre solution

Trader registration system

Training services.

Section VI: Complementary information

VI.3) Additional information

To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=557670143

Go reference: GO-2021127-PRO-17702313

VI.4) Procedures for review

VI.4.1) Review body

HMRC

100 Parliament Street

London

SW1A 2BQ

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

HMRC follow the Public Contracts Regulations 2015 which contain details of review procedures. A standstill period of 10 days was observed after the outcome of the competition was communicated to the tenderers.

VI.5) Date of dispatch of this notice

27/01/2021

Coding

Commodity categories

ID Title Parent category
79400000 Business and management consultancy and related services Business services: law, marketing, consulting, recruitment, printing and security

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
james.gadsby@hmrc.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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