Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
The Police and Crime Commissioner for West Yorkshire
n/a
Ploughland House
West Yorkshire
WF1 1DL
UK
Contact person: Lynne Allen
E-mail: lynne.allen@southyorks.pnn.police.uk
NUTS: UKC
Internet address(es)
Main address: https://bluelight.eu-supply.com/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Public order and safety
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Critical Communications Infrastructure Framework
Reference number: 2018-1849
II.1.2) Main CPV code
32000000
II.1.3) Type of contract
Supplies
II.1.4) Short description
The Police and Crime Commissioner for West Yorkshire is establishing a framework for a period of 5 years for the North East Police and Fire Services. The framework will be established with one strategic partner to configure, implement and support the full end-to-end solution.
The following systems are to be replaced/introduced:
1) Integrated communication control system;
2) Critical telephony infrastructure;
3) Call recording system;
4) Customer relationship management system;
5) Ongoing support and maintenance for legacy systems;
6) Solution integration services to configure, implement and support the entire solution.
Interested suppliers should note that the statement of requirements has been created based upon the West Yorkshire Police (WYP) requirements. Participating authorities shall require their own proposal to be created based on their individual infrastructure, although the core components shall be the same.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
50 000 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKC
Main site or place of performance:
West Yorkshire, WF1 1DL.
II.2.4) Description of the procurement
The Police and Crime Commissioner for West Yorkshire (PCC) has identified a need to replace the below listed technology and have elected to establish a framework for a period of 5 years for the North East Police and Fire Services. It is intended that the framework will be established with one strategic partner to configure, implement and support the full end-to-end solution.
The following systems are to be replaced/introduced:
1) Integrated Communication Control System (ICCS);
2) Telephony infrastructure (Critical Telephony);
3) Call recording system;
4) Customer Relationship Management (CRM) system;
5) Ongoing support and maintenance for legacy systems when the current support expires;
6) Solution integration services to configure, implement and support the entire solution.
The above infrastructure is critical to the Force’s ability to answer and respond to 999 and 101 calls. The telephony infrastructure allows the Force to receive 999 and 101 calls and route it to desks which agents are sat at. The ICCS system allows despatchers to task officers over the Airwave radio network and the call recording system ensures that all 999,101 and despatch communications are recorded in case they are needed for evidential purposes or for clarification on information that has been received. The CRM is used to capture all content in the organisation enabling the effective management of all face-to-face digital and telephony interactions. Support shall be needed for legacy systems whilst implementation progresses.
Interested suppliers should note that the statement of requirement has been created based upon the West Yorkshire Police (WYP) requirements. Participating authorities shall require their own proposal to be created based on their individual infrastructure, although the core components shall be the same.
Further information can be obtained within the tender pack, bidders are encouraged to ensure they understand all aspects of the tender pack prior to submitting a bid.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 65
Cost criterion: Price
/ Weighting: 35
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2019/S 200-486279
Section V: Award of contract
Contract No: 1
Title: Critical Communications Infrastructure Framework
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
20/12/2020
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Airwave Solutions Ltd
03985643
Nova South, 160 Victoria Street
London
SW1E5LB
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 50 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
The Police and Crime Commissioner for West Yorkshire Police (PCC) is tendering for the provision of Critical Communications Infrastructure.
The resulting framework agreement will be available for use by the North East Regional Police Forces and the North East Regional Fire and Rescue Services in the United Kingdom. For Further information follow the links below:
www.justiceinspectorates.gov.uk/hmic/
The PCC expressly reserves the right:
(a) not to award a framework agreement as a result of the procurement process commenced by publication of this notice; and
(b) to make whatever changes it may see fit to the content and structure of the tendering competition: and in no circumstances will the PCC be liable for any costs incurred by the tenderers. If the PCC decides to enter into a framework agreement with the successful supplier, this does not mean that there is any guarantee of any subsequent call-off contracts being awarded. Any expenditure work or effort undertaken prior to framework agreement award is accordingly a matter solely for the commercial judgement of potential suppliers. Any orders placed under this framework agreement will form a separate contract under the scope of this framework agreement between the supplier and the specific requesting other contracting body.
The duration referenced in Section 11.2.7 is for placing call-off contracts.
The value provided in Sections 11.1.5 and 11.2.6 is only an estimate. The PCC cannot guarantee to the supplier any business through this framework agreement.
VI.4) Procedures for review
VI.4.1) Review body
The High Court of England and Wales
7 Rools Buildings, Fetter Lane
London
EC4A 1NL
UK
Internet address(es)
URL: http://www.judiciary.gov.uk
VI.5) Date of dispatch of this notice
05/02/2021