Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Hastoe Housing Association Ltd
16243R
Marina House, 17 Marina Place, Hampton Wick
Kingston upon Thames
KT1 4BH
UK
Contact person: Jeremy Lake
Telephone: +44 1737249475
E-mail: etenders@rand-associates.co.uk
Fax: +44 1737242012
NUTS: UKH2
Internet address(es)
Main address: www.hastoe.com/
Address of the buyer profile: www.hastoe.com/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Responsive Maintenance and Void Property Works
II.1.2) Main CPV code
45000000
II.1.3) Type of contract
Works
II.1.4) Short description
The contracting authority is procuring term maintenance contracts to undertake responsive maintenance including out of hours emergency callouts, void property works which may include major component replacement and minor planned maintenance works.
Their mission is to create strong and sustainable communities where people flourish and they are committed to making a positive difference to peoples' lives.
They are seeking to appoint service providers to deliver maintenance to the highest possible standards and who have a proven track record in the delivery of these works.
The successful service providers must be able to show a commitment to providing effective services that provide value for money and demonstrate a commitment to addressing social inclusion, and high levels of customer care.
The contract will be for 48 months commencing on or about the 1 March 2021 with an option to extend for up to a further 4 years.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
9 766 277.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Lot 1 Area 3 (Hertfordshire, Essex and Suffolk)
II.2.2) Additional CPV code(s)
50800000
II.2.3) Place of performance
NUTS code:
UKH3
UKH14
UKH23
Main site or place of performance:
Hertfordshire, Essex and Suffolk.
II.2.4) Description of the procurement
The contracting authority is seeing to appoint a service provider to provide maintenance services to their various dwellings and schemes located in their Area 3 Management Area. The current property portfolio comprises 833 rented and 385 non rented properties located in Hertfordshire, Essex and Suffolk with an ongoing development programme. The maintenance services will include responsive maintenance, out of hours emergency callouts, void property works, some major component (kitchens, bathrooms, domestic rewires, electric heating, central heating and boiler renewals and upgrades) renewals, disabled adaptations and other minor planned maintenance works.
The contracting authority reserves the right to add additional services of a similar nature throughout the duration of the contract subject to the terms of Regulation 72 of the Public Procurement Regulations 2015 (as amended).
Full details of all dwellings and schemes that will receive maintenance services and which are included in the proposed contract are provided in the procurement documents. Units and schemes may be added or deleted both prior to commencement of the contract and during the contract period in accordance with the development and acquisitions/disposal programme.
The proposed initial contract period will be 48 months commencing on or before the 1st April 2021, all subject to provisions for earlier termination including a break clause and annual renewals based on meeting and maintaining key performance indicators and with the contracting authority having the option to extend for a further 4 years by means of one or more extensions. The annual budget for this contract is GBP 580 000 excluding VAT.
The service provider will be required to provide a customer focused service and show commitment to providing effective services that provide value for money to the contracting authority and their residents and must be responsive to achieving collaborative working practices, innovation and continuous improvement, demonstrate commitment to addressing social inclusion, and achieving high levels of customer satisfaction.
The contract will be based on the JCT Measured Term Contract 2016 with amendments, incorporating the M3NHF Schedules of Rates Version 7.1 in respect of responsive maintenance and void property works, and planned maintenance and property reinvestment.
The contracting authority cannot guarantee the extent or value of any works that may be awarded to the service provider.
TUPE may apply to this contract.
II.2.5) Award criteria
Quality criterion: Method statement
/ Weighting: 3400
Quality criterion: Social value
/ Weighting: 600
Price
/ Weighting:
6000
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Lot 2 Area 4 (Bedfordshire, Buckinghamshire and Oxfordshire)
II.2.2) Additional CPV code(s)
50800000
II.2.3) Place of performance
NUTS code:
UKJ1
UKH2
Main site or place of performance:
Bedfordshire, Buckinghamshire and Oxfordshire.
II.2.4) Description of the procurement
The contracting authority is seeing to appoint a service provider to provide maintenance services to their various dwellings and schemes located in their Area 4 Management Area. The current property portfolio comprises 610 rented and 270 non rented properties located in Bedfordshire, Buckinghamshire and Oxfordshire with an ongoing development programme. The maintenance services will include responsive maintenance, out of hours emergency callouts, void property works, some major component (kitchens, bathrooms, domestic rewires, electric heating, central heating and boiler renewals and upgrades) renewals, disabled adaptations and other minor planned maintenance works.
The contracting authority reserves the right to add additional services of a similar nature throughout the duration of the contract subject to the terms of Regulation 72 of the Public Procurement Regulations 2015 (as amended).
Full details of all dwellings and schemes that will receive maintenance services and which are included in the proposed contract are provided in the procurement documents. Units and schemes may be added or deleted both prior to commencement of the contract and during the contract period in accordance with the development and acquisitions/disposal programme.
The proposed initial contract period will be 48 months commencing on or before the 1 March 2021, all subject to provisions for earlier termination including a break clause and annual renewals based on meeting and maintaining key performance indicators and with the contracting authority having the option to extend for a further 4 years by means of one or more extensions. The annual budget for this Contract is GBP 420 000 excluding VAT.
The service provider will be required to provide a customer focused service and show commitment to providing effective services that provide value for money to the contracting authority and their residents and must be responsive to achieving collaborative working practices, innovation and continuous improvement, demonstrate commitment to addressing social inclusion, and achieving high levels of customer satisfaction.
The contract will be based on the JCT Measured Term Contract 2016 with amendments, incorporating the M3NHF Schedules of Rates Version 7.1 in respect of responsive maintenance and void property works, and planned maintenance and property reinvestment.
The contracting authority cannot guarantee the extent or value of any works that may be awarded to the service provider.
TUPE may apply to this contract.
II.2.5) Award criteria
Quality criterion: Method statement
/ Weighting: 3400
Quality criterion: Social value
/ Weighting: 600
Price
/ Weighting:
6000
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2020/S 193-467827
Section V: Award of contract
Lot No: 1
Title: Lot 1 Area 3 (Hertfordshire, Essex and Suffolk)
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/01/2021
V.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Norse Commercial Services Ltd
Norwich
UK
NUTS: UKH1
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 4 942 292.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Contract No: 2
Title: Lot 2 Area 4 (Bedfordshire, Buckinghamshire and Oxfordshire)
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/01/2021
V.2.2) Information about tenders
Number of tenders received: 6
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
FSG Property Services Ltd
Denbigh West
UK
NUTS: UKJ1
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 4 823 985.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
All documentation can be downloaded from https://etenders.rand-associates.co.uk, eTenders@Rand is Rand Associates Consultancy Services Ltd's e-procurement portal (the ‘Portal’) for downloading/submission of tender documentation, and communicating requests for and responses to clarification.
All requests for procurement documentation, communications and submissions of tenders must be made via the Portal, which can be accessed at https://etenders.rand-associates.co.uk
After creating an account on eTenders@Rand, users will receive an email with a link to activate their account.
Once activated and logged in, users will need the following code to register for the Tender Documentation: HASTOE1
Economic operators may seek clarification where they consider any part of the documentation or any other aspect of this procurement is unclear.
All queries and any clarification must be communicated using the secure email messaging function within the Portal, but to be received no later than 17.00 on 26 October 2020.
This will provide an audit trail of all clarification requests and responses issued.
It will not be possible to respond to any queries received after that stipulated date and time.
It is the economic operators' responsibility to regularly monitor communications raised and issued through the Portal.
Responses to requests for clarification will be communicated by Rand Associates Consultancy Services Ltd to all economic operators through the Portal secure email messaging system.
The identity of the economic operator seeking clarification will not be disclosed to other economic operators.
When uploading Tender Documentation, economic operators must be aware of any speed limitations of their internet connection, system configuration and general web traffic etc as these may impact on the time taken to complete the transaction.
Uploading of submissions must be completed by the deadline closing date and time.
Do not wait until too near the closing time on the return date.
The closing deadline for uploading completed tender submissions is 2 November 2020 at 15.00.
Please note that the Portal will not permit tender submissions to be uploaded after the closing deadline.
Tender submissions and supporting documents will be visible to the Client and Rand Associates Consultancy Services Ltd only after the closing deadline.
Should users have any queries, or experience difficulties with the registration or download/upload system, they should contact the eTenders@Rand helpdesk by calling +44 (0)1737 225 077 (ask for Jeremy Lake, Chris Atkin or Jonathan Case) or email eTenders@rand-associates.co.uk.
The contracting authority reserves the right not to award any contract pursuant to this procurement exercise and/or to abandon this procurement exercise at any time and/or to award a contract for part of the works at its sole discretion.
The contracting authority shall have no liability whatsoever to any applicant or tenderer as a result of its exercise of that discretion.
For the avoidance of doubt, all costs incurred by any applicant and/or tenderer before signature of any contract with the contracting authority shall be incurred entirely at that applicant's/tenderer's risk.
The subject matter of the contract has been scoped to take into account the priorities of the contracting authority relating to relating to economic, social and environmental well-being.
These are described in the procurement documents.
The contracting authority reserves the right to procure similar or identical works outside of the contract.
A contract will not be binding until it has been signed and dated by authorised representatives of both parties.
VI.4) Procedures for review
VI.4.1) Review body
High Court of England and Wales
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
VI.4.2) Body responsible for mediation procedures
High Court of England and Wales
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
The contracting authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the Contract is communicated to all economic operators.
The standstill period provides time for unsuccessful economic operators to challenge the award decision before the contract is entered into.
The Public Contract Regulations 2015 provide for aggrieved parties who have been harmed or who are at risk of harm by a breach of the Regulations to take action in the High Court of England and Wales.
VI.4.4) Service from which information about the review procedure may be obtained
Cabinet Office
70 Whitehall
London
SW1A 4AS
UK
VI.5) Date of dispatch of this notice
19/02/2021