Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Warwickshire County Council
Shire Hall,Market Square
WARWICK
CV344RL
UK
Contact person: Samantha Priestley
Telephone: +44 1926476791
E-mail: samanthapriestley@warwickshire.gov.uk
NUTS: UKG13
Internet address(es)
Main address: www.warwickshire.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
WCC DRT West Warwick
Reference number: WCC-12164
II.1.2) Main CPV code
60130000
II.1.3) Type of contract
Services
II.1.4) Short description
Warwickshire County Council (the Council) is seeking a Demand Responsive
Transport (DRT) scheme into the West Warwick area capable of being booked via a
mobile or tablet-based application and Call Centre. With support from Department
for Transport (DfT) funding in addition to a County Council budget, we will remove
an existing timetabled bus service and replace it with a DRT scheme that will also
cover a wider geographical area. The aim is to provide a high specification service via
an app that customers can book to travel to local centres and services. In line with
DfT funding requirements, we expect to launch the service on the 10th of January
2022.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
600 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Mobile Application
II.2.2) Additional CPV code(s)
72212000
72230000
72250000
72260000
II.2.3) Place of performance
NUTS code:
UKG
II.2.4) Description of the procurement
Mobile and tablet-based applications are required for prospective and regular
passengers to make journey bookings, set up accounts, manage payments and track
vehicles in real time; for vehicle drivers to receive bookings and manage customer
journeys; and for the Call Centre to make bookings via a suitable portal on behalf of
prospective and regular passengers who are unable to use mobile or tablet devices.
An option for vehicle operators and WCC to oversee bookings and journeys must be
available.
II.2.5) Award criteria
Quality criterion: App downtime
/ Weighting: 2
Quality criterion: Payments
/ Weighting: 4
Quality criterion: Discounted and free rides
/ Weighting: 16
Quality criterion: Social Value
/ Weighting: 2
Quality criterion: Reporting
/ Weighting: 4
Quality criterion: Expansion
/ Weighting: 10
Quality criterion: Customer feedback
/ Weighting: 2
Price
/ Weighting:
60%
II.2.11) Information about options
Options:
Yes
Description of options:
The initial term of the contract will be 4 years but the Council reserves the right to extend the contract by up to a maximum 12 month period
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Call centre
II.2.2) Additional CPV code(s)
79342300
79500000
II.2.3) Place of performance
NUTS code:
UKG
II.2.4) Description of the procurement
The Call Centre is to take telephone calls from customers who need to make a
booking and who can't use, or have access to, an App. They need to collect payment
(where applicable) for rides, manually through Desktop App/Website, or arrange
journeys for those in receipt of a valid ENCTS pass.
II.2.5) Award criteria
Quality criterion: Customer booking management
/ Weighting: 22.4
Quality criterion: Operating hours
/ Weighting: 4
Quality criterion: Staff training
/ Weighting: 6
Quality criterion: Social value
/ Weighting: 2
Quality criterion: Call statistics
/ Weighting: 5.6
Price
/ Weighting:
60%
II.2.11) Information about options
Options:
Yes
Description of options:
The initial term of the contract will be 4 years but the Council reserves the right to extend the contract by up to a maximum 12 months additional period
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Vehicles and Operations
II.2.2) Additional CPV code(s)
34144000
60112000
60130000
60140000
II.2.3) Place of performance
NUTS code:
UKG
II.2.4) Description of the procurement
4 vehicles are required and are to be supplied by the operator of Lot 3. 3 in service
each day and 1 spare vehicle.
All vehicles a maximum age of 1 year old at the start of the contract, minibus size
with a minimum of 12 seats & 1 wheelchair space and should be low floor accessible.
The minimum engine emission standard is Euro 6. Wheelchair access is to be by
ramp, not a lift. Air Conditioning, WIFI, CCTV and Passenger USB device charging
points are preferable. Vehicle details must be provided by potential supplier.
Vehicles must be of a size to access all roads within the designated geographical
area
II.2.5) Award criteria
Quality criterion: Vehicle spec and availability
/ Weighting: 19.6
Quality criterion: Operating centre and night-time parking
/ Weighting: 4
Quality criterion: Spare vehicle
/ Weighting: 4
Quality criterion: social value
/ Weighting: 2
Quality criterion: Operating hours
/ Weighting: 4
Quality criterion: Drivers
/ Weighting: 6.4
Price
/ Weighting:
60%
II.2.11) Information about options
Options:
Yes
Description of options:
The initial term of the contract will be 4 years but the Council reserves the right to extend the contract by up to a maximum 12 months additional period
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2021/S 000-021025
Section V: Award of contract
Lot No: 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
26/01/2022
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Liftango ltd
Westminster
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 59 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
26/01/2022
V.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Liftango Ltd
Westminster
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 67 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
20/12/2021
V.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Midland Red (South) Ltd. t/a Stagecoach Midlands
Stockport
UK
NUTS: UKC
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 520 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Royal Court of Justice
The Strand
London
UK
VI.5) Date of dispatch of this notice
31/01/2022