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Contract Award Notice

Social Media and Customer Relationship Management Solution

  • First published: 09 February 2022
  • Last modified: 09 February 2022
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
The Police and Crime Commissioner for Sussex
Authority ID:
AA72616
Publication date:
09 February 2022
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Authority is in the process of undergoing a major telephony and communications

refresh across the entire SSP (Surrey Police and Sussex Police) estate. This competition is for the procurement of a joint force social media management platform which aligns with an

earlier procurement exercise for a unified and integrated suite of telephony and other digital

contact products and services.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

The Police and Crime Commissioner for Sussex

N/A

Sussex Police & Crime Commissioner, Sackville House, Brooks Close, Lewes, East Sussex, BN7 2FZ

Lewes

BN7 2FZ

UK

Contact person: Rob McCarthy

Telephone: +44 7976982887

E-mail: Rob.McCarthy@surrey.police.uk

NUTS: UKJ2

Internet address(es)

Main address: https://www.sussex-pcc.gov.uk/

Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/30091

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Public order and safety

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Social Media and Customer Relationship Management Solution

Reference number: JPS958

II.1.2) Main CPV code

72200000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The Authority is in the process of undergoing a major telephony and communications

refresh across the entire SSP (Surrey Police and Sussex Police) estate. This competition is for

the procurement of a joint force social media management platform which aligns with an

earlier procurement exercise for a unified and integrated suite of telephony and other digital

contact products and services.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 1 469 137.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKJ2

UKJ


Main site or place of performance:

BN7 2FZ

II.2.4) Description of the procurement

The Authority is in the process of undergoing a major telephony and communications

refresh across the entire SSP (Surrey Police and Sussex Police) estate. This competition is for the procurement of a joint force social media management platform which aligns with an

earlier procurement exercise for a unified and integrated suite of telephony and other digital

contact products and services.

II.2.5) Award criteria

Quality criterion: Technical Questionnaire / Weighting: 60

Cost criterion: Cost / Weighting: 30

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The procurement falls outside the scope of application of the Directive

Explanation

Award was conducted following further competition under the Police Digital Services Framework for Social Media

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.9) Information about termination of call for competition in the form of a prior information notice

The contracting authority will not award any further contracts based on the above prior information notice

Section V: Award of contract

Contract No: 1

Title: Social Media and Customer Relationship Management Solution

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

28/01/2022

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 2

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Softcat plc

GB 491 8485 03

Fieldhouse Lane SL7 1LW Marlow United Kingdom

Marlow

SL7 1LW

UK

NUTS: UKJ1

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 1 469 137.00  GBP

V.2.5) Information about subcontracting

The contract is likely to be subcontracted

Value or proportion likely to be subcontracted to third parties

Value excluding VAT: 1 469 137.00 GBP

Proportion: 100 %

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

The Police and Crime commissioner for Sussex

Sussex Police & Crime Commissioner, Sackville House, Brooks Close, Lewes, East Sussex, BN7 2FZ

Lewes

BN7 2FZ

UK

VI.5) Date of dispatch of this notice

08/02/2022

Coding

Commodity categories

ID Title Parent category
72200000 Software programming and consultancy services IT services: consulting, software development, Internet and support

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Rob.McCarthy@surrey.police.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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