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Contract Award Notice

Provision of Customer Loyalty Services

  • First published: 26 February 2022
  • Last modified: 26 February 2022

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
First Rail Holdings Limited
Authority ID:
AA43690
Publication date:
26 February 2022
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Provision of customer loyalty services for Avanti West Coast

Full notice text

Contract award notice – utilities

Section I: Contracting entity

I.1) Name and addresses

FIRST RAIL HOLDINGS LIMITED

4th Floor Capital House,25 Chapel Street

LONDON

NW15DH

UK

Contact person: Rachel Crockford

Telephone: +44 7583102659

E-mail: FRH-procurement.indirects@firstrail.com

NUTS: UKI32

Internet address(es)

Main address: https://www.firstgroup.com

I.6) Main activity

Railway services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Provision of Customer Loyalty Services

II.1.2) Main CPV code

79342321

 

II.1.3) Type of contract

Services

II.1.4) Short description

Provision of Customer Loyalty services to First operators AWC, GWR, SWR and TPE

II.1.6) Information about lots

This contract is divided into lots: Yes

II.1.7) Total value of the procurement

Lowest offer:   / Highest offer:  

II.2) Description

Lot No: 1

II.2.1) Title

Provision of customer loyalty services for AWC

II.2.2) Additional CPV code(s)

79342321

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Provision of customer loyalty services for Avanti West Coast

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Provision of customer loyalty services for GWR

II.2.2) Additional CPV code(s)

79342321

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Provision of customer loyalty services for Great Western Railway

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 3

II.2.1) Title

Customer loyalty services - SWR

II.2.2) Additional CPV code(s)

79342321

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Provision of customer loyalty services for South Western Railway

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 4

II.2.1) Title

Customer Loyalty - TPE

II.2.2) Additional CPV code(s)

79342321

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

provision of customer loyalty services for TransPennine Express

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Negotiated with call for competition

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2021/S 000-025164

Section V: Award of contract

A contract/lot is awarded: No

V.1 Information on non-award

Section V: Award of contract

A contract/lot is awarded: No

V.1 Information on non-award

Section V: Award of contract

A contract/lot is awarded: No

V.1 Information on non-award

Section V: Award of contract

A contract/lot is awarded: No

V.1 Information on non-award

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

First Rail Holdings Limited

London

UK

VI.5) Date of dispatch of this notice

25/02/2022

Coding

Commodity categories

ID Title Parent category
79342321 Customer-loyalty programme Marketing services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
FRH-procurement.indirects@firstrail.com
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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Rydym yn croesawu galwadau'n Gymraeg.

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