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Contract Notice

South Cambridgeshire District Council - Website Redesign

  • First published: 18 February 2023
  • Last modified: 18 February 2023
  • Version: N/A
  • This file may not be fully accessible.

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Contents

Summary

OCID:
ocds-h6vhtk-03a665
Published by:
South Cambridgeshire District Council
Authority ID:
AA36854
Publication date:
18 February 2023
Deadline date:
20 March 2023
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

South Cambridgeshire District Council (SCDC) and Cambridge City Council (CCC) want to redesign their websites’ navigation, functions and page templates to improve customer experience, achieve channel shift and create a fully transactional website, enabling customers to self-serve 24/7.

South Cambridgeshire District Council and Cambridge City Council are needing to make significant savings and reduce the amount of admin work our back-office colleagues are dealing with, especially our Contact Centres. We want to improve the customer experience on our website so users can find what they need without contacting us. We need websites that are modern and able to keep up with the future technological trends.

Huntingdonshire District Council have the right to use this contract at their discretion.

If you wish to bid for this tender please do so by visiting our e-tendering portal at: https://procontract.due-north.com/Advert/Index?advertId=3a1c113f-a4ae-ed11-811f-005056b64545

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

South Cambridgeshire District Council

South Cambridgeshire Hall, Cambourne Business Park

Cambourne

CB23 6EA

UK

Contact person: Nicole Stimson

Telephone: +44 7842331838

E-mail: Nicole.stimson@scambs.gov.uk

NUTS: UKH12

Internet address(es)

Main address: https://www.scambs.gov.uk

Address of the buyer profile: https://www.scambs.gov.uk

I.1) Name and addresses

South Cambridgeshire District Council

South Cambridgeshire District Hall

Cambourne

CB23 6EA

UK

Contact person: Sean Missin

Telephone: +44 1954713378

E-mail: sean.missin@scambs.gov.uk

NUTS: UKH12

Internet address(es)

Main address: https://www.scambs.gov.uk

I.1) Name and addresses

Cambridge City Council

The Guildhall, Market Square

Cambridge

CB2 3QJ

UK

Contact person: Jane Whiteman-Turl

E-mail: jane.whiteman-turl@cambridge.gov.uk

NUTS: UKH12

Internet address(es)

Main address: https://www.cambridge.gov.uk

I.1) Name and addresses

Huntingdonshire District Council

Pathfinder House, St Mary's Street

Huntingdon

PE29 3TN

UK

Contact person: Sarah Youthed

E-mail: sarah.youthed@huntingdonshire.gov.uk

NUTS: UKH12

Internet address(es)

Main address: https://www.huntingdonshire.gov.uk

I.2) Joint procurement

The contract involves joint procurement

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://procontract.due-north.com/Advert/Index?advertId=3a1c113f-a4ae-ed11-811f-005056b64545


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://procontract.due-north.com/Advert/Index?advertId=3a1c113f-a4ae-ed11-811f-005056b64545


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

South Cambridgeshire District Council - Website Redesign

Reference number: DN656877

II.1.2) Main CPV code

72200000

 

II.1.3) Type of contract

Services

II.1.4) Short description

South Cambridgeshire District Council (SCDC) and Cambridge City Council (CCC) want to redesign their websites’ navigation, functions and page templates to improve customer experience, achieve channel shift and create a fully transactional website, enabling customers to self-serve 24/7.

South Cambridgeshire District Council and Cambridge City Council are needing to make significant savings and reduce the amount of admin work our back-office colleagues are dealing with, especially our Contact Centres. We want to improve the customer experience on our website so users can find what they need without contacting us. We need websites that are modern and able to keep up with the future technological trends.

Huntingdonshire District Council have the right to use this contract at their discretion.

If you wish to bid for this tender please do so by visiting our e-tendering portal at: https://procontract.due-north.com/Advert/Index?advertId=3a1c113f-a4ae-ed11-811f-005056b64545

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKH12

II.2.4) Description of the procurement

South Cambridgeshire District Council (SCDC) and Cambridge City Council (CCC) want to redesign their websites’ navigation, functions and page templates to improve customer experience, achieve channel shift and create a fully transactional website, enabling customers to self-serve 24/7.

South Cambridgeshire District Council and Cambridge City Council are needing to make significant savings and reduce the amount of admin work our back-office colleagues are dealing with, especially our Contact Centres. We want to improve the customer experience on our website so users can find what they need without contacting us. We need websites that are modern and able to keep up with the future technological trends.

Huntingdonshire District Council have the right to use this contract at their discretion.

If you wish to bid for this tender please do so by visiting our e-tendering portal at: https://procontract.due-north.com/Advert/Index?advertId=3a1c113f-a4ae-ed11-811f-005056b64545

II.2.5) Award criteria

Criteria below:

Quality criterion: Quality / Weighting: 60

Price / Weighting:  40

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 6

This contract is subject to renewal: Yes

Description of renewals:

The initial assignment is for 6 months however, council reserves the right to extend this contract for additional work for a similar nature up to a period of 3 years.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

The initial assignment is for 6 months however, council reserves the right to extend this contract for additional work for a similar nature up to a period of 3 years.

There's an option for Huntingdonshire District Council to use this contract at their discretion.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

III.2.2) Contract performance conditions

As per the procurements documents.

III.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 20/03/2023

Local time: 13:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 20/03/2023

Local time: 14:00

Place:

Cambourne

Information about authorised persons and opening procedure:

Procurement staff at South Cambridgeshire District Council

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

South Cambridgeshire District Council

Cambourne

CB23 6EA

UK

Telephone: +44 1954713378

E-mail: sean.missin@scambs.gov.uk

VI.5) Date of dispatch of this notice

17/02/2023

Coding

Commodity categories

ID Title Parent category
72200000 Software programming and consultancy services IT services: consulting, software development, Internet and support

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Nicole.stimson@scambs.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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