Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
London and Quadrant Housing Trust
30441R
29-35 West Ham Lane
Stratford
E15 4PH
UK
Contact person: Procurement
E-mail: Procurement@lqgroup.org.uk
NUTS: UK
Internet address(es)
Main address: http://www.lqgroup.org.uk
Address of the buyer profile: https://in-tendhost.co.uk/lqgroup
I.4) Type of the contracting authority
European institution/agency or international organisation
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Housing Management System
Reference number: LQG00319
II.1.2) Main CPV code
48100000
II.1.3) Type of contract
Supplies
II.1.4) Short description
The Requirement L and Q existing core operations management system has been designed in-house and is assessed to have outgrown its useful life and is not fit for future purpose. Within the context of our wider Transformation Programme, L and Q is looking to procure an established Housing Management System and the following supporting services: • Implementation Services – Systems implementation services including design (for configuration), build, test, data migration, cut over, and post go-live hyper care. • Support and Maintenance Services – Full support and maintenance services including incident response and periodic upgrades. Covers the whole life of the contract. • Consultancy and Development Services – Primarily for the post-foundations, these services require the provider to work collaboratively with L and Q (and its other technology partners) to help architect the delivery of the opportunity phase.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
4 600 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
48100000
72600000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
II.2.4) Description of the procurement
The Requirement L and Q’s existing core operations management system has been designed in-house and is assessed to have outgrown its useful life and is not fit for future purpose. Within the context of our wider Transformation Programme, L and Q is looking to procure an established Housing Management System and the following supporting services: • Implementation Services – Systems implementation services including design (for configuration), build, test, data migration, cut over, and post go-live hyper care. • Support and Maintenance Services – Full support and maintenance services including incident response and periodic upgrades. Covers the whole life of the contract. • Consultancy and Development Services – Primarily for the post-foundations, these services require the provider to work collaboratively with L and Q (and its other technology partners) to help architect the delivery of the opportunity phase. It also covers the requirement for future configuration and integration development support. L and Q's Transformation Programme is roughly divided into two linear phases, which we describe as the ‘foundation’ phase and the ‘opportunity’ phase. In summary, these are:• Laying Foundations – The implementation of the core functionality provided by a new Housing Management System and a new Finance System. In parallel to these implementations, this phase includes the consolidation of document management capability into an Enterprise Documents Records Management System.These new solutions will incorporate L and Q’s new target data architecture, and act as enablers for the implementation of improved and more standardised processes.• Realising Opportunities – The Transformation Programme will build on these foundations to deliver critical operational capability, including improvements to L and Q’s customer self-service offer, improving operational visibility through an enhanced CRM, while more broadly exploiting opportunities to automate more of what we do. Please see procurement documents for further information.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2022/S 000-016480
Section V: Award of contract
Title: Housing Management System
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
31/01/2023
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
NEC Software Solutions UK Limited
Hertfordshire
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 4 600 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Royal Court of Justice
The Strand
London
WC2 2LL
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
VI.5) Date of dispatch of this notice
17/02/2023