Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Merseytravel
1 Mann Island
Liverpool
L3 1BP
UK
Contact person: Merseytravel Procurement Team
Telephone: +44 1513301111
E-mail: tender@liverpoolcityregion-ca.gov.uk
NUTS: UKD7
Internet address(es)
Main address: http://www.liverpoolcityregion-ca.gov.uk/
Address of the buyer profile: http://www.liverpoolcityregion-ca.gov.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Other: Public Transport
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Smart Ticketing System for the Mersey Ferries
Reference number: DN620706
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
Merseytravel and the Liverpool City Region Combined Authority (LCRCA) are looking to
procure a Tickets, Online and Point of Sale Solution for the Mersey Ferries.
We are looking to appoint a provider for 3 years with the option to extend on a 24-month
rolling basis thereafter up to a maximum of a further 4 years.
The new booking platform is at the heart of the requirement. It requires a central back office
EPOS system which will manage all aspects of the product sales in real time, delivered simultaneously through multiple sales channels including online via
a). the Mersey Ferries website;
b). through the systems POS at Sales Desks such as at Ferry Terminals;
c). through LCRCA call centres and office locations;
d). through Self Service Kiosks at core locations;
e). through OTA’s and Channel Managers; and
f). via local Partner sales portals.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
573 620.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
72000000
II.2.3) Place of performance
NUTS code:
UKD7
II.2.4) Description of the procurement
Merseytravel and the Liverpool City Region Combined Authority (LCRCA) are looking to
procure a Tickets, Online and Point of Sale Solution for the Mersey Ferries.
We are looking to appoint a provider for 3 years with the option to extend on a 24-month
rolling basis thereafter up to a maximum of a further 4 years.
The new booking platform is at the heart of the requirement. It requires a central back office
EPOS system which will manage all aspects of the product sales in real time, delivered simultaneously through multiple sales channels including online via
a). the Mersey Ferries website;
b). through the systems POS at Sales Desks such as at Ferry Terminals;
c). through LCRCA call centres and office locations;
d). through Self Service Kiosks at core locations;
e). through OTA’s and Channel Managers; and
f). via local Partner sales portals.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Estimated contract dates 1st March 2023 - 28th February 2026 (initial term)
This contract is subject to renewal
We are looking to appoint a provider for 3 years (36 months) with the option to extend on a
24-month rolling basis thereafter up to a maximum of a further 4 years. The maximum
duration of the contract including extensions would be 84 months.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2022/S 000-026296
Section V: Award of contract
Title: Smart Ticketing System for the Mersey Ferries
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
24/01/2023
V.2.2) Information about tenders
Number of tenders received: 10
Number of tenders received from SMEs: 9
Number of tenders received from tenderers from EU Member States: 2
Number of tenders received from tenderers from non-EU Member States: 8
Number of tenders received by electronic means: 10
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Palisis AG
Seestrasse 25
Zollikon
8702
CH
NUTS: CH
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 573 620.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Royal Courts of Justice
The Strand
London
WC2A 2LL
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
Review procedures are as set out in the Public Contract Regulations 2015.
Proceedings under the Public Contract Regulations 2015 are time limited and any such
proceedings must be brought in the High Court of England and Wales.
VI.5) Date of dispatch of this notice
24/02/2023