Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

Victim Referral Service

  • First published: 06 February 2024
  • Last modified: 06 February 2024
  • Version: N/A
  •  

  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-03fd0f
Published by:
Police and Crime Commissioner for North Wales
Authority ID:
AA81577
Publication date:
06 February 2024
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

North Wales Police & Dyfed Powys Police are looking for Suppliers who can provide a Victim Referral Service to victims of crime within their respective Force areas.

The tender will be structured in Lots; Lot 1 for the North Wales Police Service and Lot 2 for the Dyfed Powys Police Service. Each Lot will be evaluated separately and awarded to the top scoring supplier for that Lot. North Wales Police Procurement will lead on this tender on behalf of both Forces.

The contract will commence on 1st April 2024 for an initial period of 3 years, with the option to extend for a further 2 years in multiples of 12 months.

Potential suppliers should be aware that the TUPE regulations will apply to this tender/contract, detailed information will be provided to interested suppliers who sign and return the confidentiality agreement.

Further information and documentation is available on the EU Supply/Bluelight E-tendering system at https://uk.eu-supply.com/login.asp?B=BLUELIGHT

Any questions should be raised via the Messaging section of the Tender, please note that no correspondence will be entered into outside of the system.

The closing date for responses is 2pm on 17th October 2023.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Police and Crime Commissioner for North Wales

n/a

Force Headquarters, Glan-y -don, Abergele Road,

Colwyn Bay, North Wales

LL29 8AW

UK

Contact person: Kim Richards

E-mail: Kim.Richards@northwales.police.uk

NUTS: UKL

Internet address(es)

Main address: http://www.north-wales.police.uk

Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/33183

I.1) Name and addresses

Police & Crime Commissioner for Dyfed Powys

n/a

Dyfed Powys Police HQ, Llangunnor Road, Carmarthen

Carmarthen

SA31 2PF

UK

Contact person: Kim Richards

E-mail: Kim.Richards@northwales.police.uk

NUTS: UKL

Internet address(es)

Main address: https://www.dyfed-powys.police.uk/

I.2) Joint procurement

The contract involves joint procurement

In the case of joint procurement involving different countries – applicable national procurement law:

North Wales Police are the procurement lead. This tender is being run on behalf of the Police & Crime Commissioner for North Wales, and also the Police & Crime Commissioner for Dyfed Powys.

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Public order and safety

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Victim Referral Service

Reference number: 78218

II.1.2) Main CPV code

98000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

North Wales Police & Dyfed Powys Police are looking for Suppliers to provide a Victim Referral Service within their respective Force areas.

The tender will be structured in Lots; Lot 1 - North Wales Police and Lot 2 - Dyfed Powys Police, and will be evaluated and awarded respectively. North Wales Police are the Procurement lead.

The contract will commence on 01.04.24 for an initial period of 3 years, with the option to extend for a further 2x 12 month periods.

Potential suppliers should be aware that the TUPE regulations will apply to this contract, detailed information will be provided on receipt of the signed confidentiality agreement.

Further information and documentation is available on the EU Supply/Bluelight E-tendering system at https://uk.eu-supply.com/login.asp?B=BLUELIGHT

Any questions should be raised via the Messaging section, no correspondence will be entered into outside of the system. The closing date is 2pm on 17th October 2023

II.1.6) Information about lots

This contract is divided into lots: Yes

II.1.7) Total value of the procurement

Value excluding VAT: 2 650 000.00  GBP

II.2) Description

Lot No: 1

II.2.1) Title

Victim Referral Service - North Wales

II.2.2) Additional CPV code(s)

79512000

85000000

85320000

85323000

II.2.3) Place of performance

NUTS code:

UKL


Main site or place of performance:

LL29 8AW

II.2.4) Description of the procurement

North Wales Police & Dyfed Powys Police are looking for Suppliers who can provide a Victim Referral Service to victims of crime within their respective Force areas.

The tender will be structured in Lots; Lot 1 for the North Wales Police Service and Lot 2 for the Dyfed Powys Police Service. Each Lot will be evaluated separately and awarded to the top scoring supplier for that Lot. North Wales Police Procurement will lead on this tender on behalf of both Forces.

The contract will commence on 1st April 2024 for an initial period of 3 years, with the option to extend for a further 2 years in multiples of 12 months.

Potential suppliers should be aware that the TUPE regulations will apply to this tender/contract, detailed information will be provided to interested suppliers who sign and return the confidentiality agreement.

Further information and documentation is available on the EU Supply/Bluelight E-tendering system at https://uk.eu-supply.com/login.asp?B=BLUELIGHT

Any questions should be raised via the Messaging section of the Tender, please note that no correspondence will be entered into outside of the system.

The closing date for responses is 2pm on 17th October 2023.

II.2.5) Award criteria

Quality criterion: As listed in the tender documentation / Weighting: 60

Cost criterion: Cost / Weighting: 40

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Victim Referral Service - Dyfed Powys

II.2.2) Additional CPV code(s)

79512000

85000000

85320000

85323000

II.2.3) Place of performance

NUTS code:

UKL

II.2.4) Description of the procurement

North Wales Police & Dyfed Powys Police are looking for Suppliers who can provide a Victim Referral Service to victims of crime within their respective Force areas.

The tender will be structured in Lots; Lot 1 for the North Wales Police Service and Lot 2 for the Dyfed Powys Police Service. Each Lot will be evaluated separately and awarded to the top scoring supplier for that Lot. North Wales Police Procurement will lead on this tender on behalf of both Forces.

The contract will commence on 1st April 2024 for an initial period of 3 years, with the option to extend for a further 2 years in multiples of 12 months.

Potential suppliers should be aware that the TUPE regulations will apply to this tender/contract, detailed information will be provided to interested suppliers who sign and return the confidentiality agreement.

Further information and documentation is available on the EU Supply/Bluelight E-tendering system at https://uk.eu-supply.com/login.asp?B=BLUELIGHT

Any questions should be raised via the Messaging section of the Tender, please note that no correspondence will be entered into outside of the system.

The closing date for responses is 2pm on 17th October 2023.

II.2.5) Award criteria

Quality criterion: As per the tender documentation / Weighting: 60

Cost criterion: Cost / Weighting: 40

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2023/S 000-027342

Section V: Award of contract

Lot No: 1

Contract No: 1

Title: Victim Referral Service

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

01/02/2024

V.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received by electronic means: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Victim Support

Ground Floor, Building 3, Eastern Business Park, Wern Fawr Lane, Old St Mellons, Cardiff

Cardiff

CF3 5EA

UK

NUTS: UKL

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: Lowest offer: 2 650 000.00  GBP / Highest offer: 2 650 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

At this stage, an award is being made for Lot 1. Details of the Award for Lot 2 will follow.

VI.4) Procedures for review

VI.4.1) Review body

Head of Procurement

North Wales Police Force Headquarters

Colwyn Bay

LL29 8AW

UK

E-mail: procurement@northwales.police.uk

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

Standstill period.

VI.5) Date of dispatch of this notice

05/02/2024

Coding

Commodity categories

ID Title Parent category
79512000 Call centre Telephone-answering services
85323000 Community health services Social services
85000000 Health and social work services Other Services
98000000 Other community, social and personal services Other Services
85320000 Social services Social work and related services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Kim.Richards@northwales.police.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.