Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Orbit Group Limited
Garden Court, Harry Weston Road, Binley Business Park
Coventry
CV3 2SU
UK
Contact person: Mrs Barbara Hunter
Telephone: +44 8006781221
E-mail: Group.Tenders@orbit.org.uk
NUTS: UK
Internet address(es)
Main address: https://procontract.due-north.com
Address of the buyer profile: http://www.orbit.org.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Financial Inclusion Programme
Reference number: DN697684
II.1.2) Main CPV code
98000000
II.1.3) Type of contract
Services
II.1.4) Short description
Delivery of a financial inclusion service to c5000 Orbit residents as part of Orbit’s Better Days Programme.
We are seeking to partner with a single organisation or consortium of providers with single lead provider to deliver a money advice and income maximisation service to cover our three regions of the midlands, east and south-east of England.
Case work is expected to help navigate and guide the customer through a full journey of dealing with urgent issues, developing and maintaining a budget, maximising their incomes and helping to reduce their expenditure.
Please see ProContract for full tender pack.
The contract will commence April 2024 for a period of 2 years with an option to extend for a further 1 year.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
1 200 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
75200000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Orbit are seeking to partner with a single organisation or consortium of providers with single lead provider to deliver a money advice and income maximization service to cover our three regions of the midlands, east and south-east of England.
Case work is expected to help navigate and guide the customer through a full journey of dealing with urgent issues, developing and maintaining a budget, maximising their incomes and helping to reduce their expenditure.
We want to understand how you would deliver the service from referral to completion, what proactive and skills-based work you could carry out during the money advice process, what added value or innovation you could bring through your networks and experience, your credentials and quality standards, and your costs for the delivery of the service.
Area of focus:
1. Money / debt advice with income maximization
2. Welfare benefits advice and take-up work
3. Telephone and online channels
4. Face to face services including home visits for customers with additional support needs
Other services out of scope, but also part of the Better Days programme for referral purposes include energy advice, hardship grants, wellbeing support, community events, communications campaigns and skills-based training.
Orbit are running this procurement exercise through the housing e-procurement portal "ProContract". Interested suppliers should register/log-in to the portal to view the tender documents and submit their response. Any project related queries should be sent via the messaging function on the portal.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-032545
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
05/02/2024
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Citizens Advice Mid Mercia (CAMM)
Swadlincote
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
771 000.00
GBP
/ Highest offer:
1 167 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
The Royal Courts of Justice
The Strand
London
UK
VI.5) Date of dispatch of this notice
05/02/2024