Contract notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
Scottish Water
6 Buchanan Gate
Paul Stewart
G33 6FB
UK
Contact person: Paul Stewart
Telephone: +44 7976460907
E-mail: paul.stewart@scottishwater.co.uk
NUTS: UKM
Internet address(es)
Main address: https://www.scottishwater.co.uk/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.delta-esourcing.com/tenders/UK-UK-Paul-Stewart:-Water-distribution-and-related-services./QR6M48W337
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.delta-esourcing.com/tenders/UK-title/QR6M48W337
Tenders or requests to participate must be sent to the abovementioned address
I.6) Main activity
Water
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Water Saving Services
Reference number: SW23/CON/1461
II.1.2) Main CPV code
65100000
II.1.3) Type of contract
Services
II.1.4) Short description
Scottish Water is committed to providing householders and communities across Scotland with help and advice on how they can be more water efficient and the benefits this entails. The appointed supplier will assist householders interested in saving water (including householders whose initial contact relates to energy saving advice), manage communications and the provision of advice and/or water saving devices and report on the effectiveness of the campaign.
II.1.5) Estimated total value
Value excluding VAT:
1 250 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKM
Main site or place of performance:
SCOTLAND
II.2.4) Description of the procurement
Background Information: Scottish Water is committed to providing householders and communities across Scotland with help and advice on how they can be more water efficient and the benefits this entails. Scottish Water wishes to target water savings advice at householders who may have also shown an interest in energy saving advice. New Framework Requirements: Scottish Water wishes to enter into a framework agreement for the provision of Water Saving Advice Services to provide this service across Pan Scotland for an initial 3-year period with 5 x 1 year extension options. The details are below: The scope includes but is not limited to: •Developing and implementing a comprehensive engagement strategy with households. •Assisting households who are interested in energy savings advice and providing them with water savings advice as well. •Providing a call-centre for householder enquiries •Tailoring the provision of advice and devices according to the geographic location of the householder. [The free issue of water saving devices is dependent on the degree of water scarcity in the householder’s location] •Co-ordinating with SW’s appointed device supplier to initiate, manage and confirm delivery of customer orders (N.B. SW pays the device supplier directly). •Creating supplementary marketing materials, this may include brochures, device leaflets and promotional event collateral. •Manage customer feedback and complaints and measure the effectiveness of the campaign. Note that suppliers should not make unsolicited phone calls, text messages, emails or other forms of direct communication with householders. It is acceptable to advertise the advice service so long as the householder makes the initial contact. The supplier shall demonstrate expertise in water conservation initiatives, an array of effective communication methods, and an enthusiasm to encourage sustainable water usage practices among the Scottish population. The supplier shall emphasize the importance of maximizing outreach and ensuring the widespread adoption of water-saving measures to support Scottish Water’s water saving goals.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
1 250 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
2 X 1 YEAR EXTENSION OPTIONS
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The PQQ/ITN documents can also be accessed by logging in through the Scottish Water Delta e-sourcing webpage https://scottishwater.delta-esourcing.com/ and through the Response Manager section using the following Access Code: QR6M48W337
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Minimum level(s) of standards required:
Applicants will be expected to be of sufficient financial and economic standing to support the anticipated contract value. All applicants must complete the financial questions within the pre-qualification questionnaire and tender documents. Financial standing relevant to the anticipated contract value will be determined by Scottish Water based on the response to the pre-qualification questionnaire and any further financial checks deemed necessary
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.6) Deposits and guarantees required:
Scottish Water reserves the right to require deposits, guarantees, bonds or other forms of appropriate security
III.1.7) Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
All prices quoted shall be in Sterling (UK) and all payments shall be made in Sterling (UK). Payment shall be made on the basis of completed services in accordance with the agreed contract rates, schedules and conditions of contract
III.1.8) Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
In the event of a group of companies submitting an accepted offer it will be necessary for each member of the group to sign an undertaking that each company in the group will be jointly and severally liable for the satisfactory performance of the contract
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
Bidders must comply with modern slavery act and operate an ethical supply chain
III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Negotiated with call for competition
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement with a single operator.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
07/03/2024
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
Scottish Water will not accept the SPD. We will only accept a completed Scottish Water PQQ/ITN document. This Notice does not preclude Scottish Water from issuing other notices for specific requirements. Responses to the FTS Notice PQQ/ITN will be evaluated. Applicants who fail to supply all of the information requested in response to this Notice or any resulting tender exercise may risk elimination
For more information about this opportunity, please visit the Delta eSourcing portal at:
<a href="https://www.delta-esourcing.com/tenders/UK-UK-Paul-Stewart:-Water-distribution-and-related-services./QR6M48W337" target="_blank">https://www.delta-esourcing.com/tenders/UK-UK-Paul-Stewart:-Water-distribution-and-related-services./QR6M48W337</a>
To respond to this opportunity, please click here:
<a href="https://www.delta-esourcing.com/respond/QR6M48W337" target="_blank">https://www.delta-esourcing.com/respond/QR6M48W337</a>
GO Reference: GO-202425-PRO-25112371
VI.4) Procedures for review
VI.4.1) Review body
Glasgow Sheriff Court
Glasgow
UK
VI.4.2) Body responsible for mediation procedures
Scottish Water
6 Buchanan Gate
Glasgow
G33 6FB
UK
Telephone: +44 7976460907
E-mail: paul.stewart@scottishwater.co.uk
VI.5) Date of dispatch of this notice
05/02/2024