Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
London Borough of Merton
Civic Centre, London Rd
Morden
SM4 5DX
UK
E-mail: Commercial.services@merton.gov.uk
NUTS: UKI63
Internet address(es)
Main address: http://www.merton.gov.uk/
Address of the buyer profile: http://www.merton.gov.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Carers Services of Adult Carers, and Young Carers
Reference number: DN696411
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
The London Borough of Merton (“the Council”) is inviting tenders to provide Lot 1: Carers
Services of Adult Carers or Adults and/or Lot 2: Young Carers Service.
The London Borough of Merton is inviting tenders from Providers with relevant skills and
experience to provide Carers Services. Merton Council intends to commission services for
adult carers of adults and young carers in Merton and will adopt the key principles and
learning from the Merton Carers Strategy and 'Merton Building a Better Merton Together'
Plan. Adult Social Care and Childrens departments are proposing to align their
commissioning and procurement approach and will follow the same timeline to commence
services for Carers in April 2024. It is proposed that there will be 2 lots, which will result in 2
specifications and 2 contracts. Lot 1: Carers Services of Adult Carers or Adults and/or Lot 2:
Young Carers Service.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
2 048 850.00
GBP
II.2) Description
Lot No: 1
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKI63
II.2.4) Description of the procurement
For Lot 1 the Council seeks a provider who has an in-depth understanding of local needs and
will be able to demonstrate an effective approach to building trusting relationships with
carers so that they actively engage in support. Having in place carers services will help the
council to manage the demand of people needing statutory care and support. The service
provider will need to acknowledge the physical and emotional strain of caring and support
carers to continue in their caring role and achieve the outcomes that they desire.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 55
Quality criterion: Social Value
/ Weighting: 10
Price
/ Weighting:
35
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKI63
II.2.4) Description of the procurement
For Lot 2 the Council seeks a provider that will support delivery on Merton's commitment
that all our younger residents will live well and thrive in Merton. The provider will need to
ensure that young carers are identified at the earliest opportunity and to support them to
remain as physically and emotionally well as possible and to start or maintain employment,
volunteering, training and learning. The provider will also need to ensure that young carers
are supported to have a family, community, and social life alongside their caring role
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 55
Quality criterion: Social Value
/ Weighting: 10
Price
/ Weighting:
35
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-031654
Section V: Award of contract
Lot No: 1
Title: Carers Services of Adult Carers or Adults
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/01/2024
V.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Carers First
Kent
UK
NUTS: UKI63
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 676 605.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Young Carers Service
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/01/2024
V.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Carers First
Kent
UK
NUTS: UKJ4
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 372 245.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
London Borough of Merton
London
UK
VI.5) Date of dispatch of this notice
05/02/2024