Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
METROPOLITAN THAMES VALLEY HOUSING
The Grange
London
N14 6PW
UK
Contact person: Adam Bevan
Telephone: +44 7701388562
E-mail: adam.bevan@mtvh.co.uk
NUTS: UKI
Internet address(es)
Main address: https://www.mtvh.co.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
2023-2024-012 : Housing Tenancy Fraud Investigation Services
II.1.2) Main CPV code
79720000
II.1.3) Type of contract
Services
II.1.4) Short description
Scope of Requirements •Manage the referrals submitted via MTVH standard template, which demonstrates approval from the MTVH budget holder. •Provide a secure area for the exchange of information between each stakeholder. •For live cases, provide a case log of all the actions undertaken by investigator(s). •Carry out external data checks including searching for open-source intelligence, public government data, credit agency searches, in addition to checking publicly available data. •Undertake site and property visits to carry out the necessary actions to conduct investigations, keeping clear records, whilst adhering to any legal and regulatory guidelines and requirements. •Produce a preliminary report of initial findings disclosing all records and material discovered, to obtain approval from MTVH to continue with any proposed actions. •Produce a written plan of action for approval which may include interviewing persons, obtaining witness statements, carrying out surveillance
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
565 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79212400
II.2.3) Place of performance
NUTS code:
UKG
UKF
UKH
UKK
UKJ
Main site or place of performance:
WEST MIDLANDS (ENGLAND),EAST MIDLANDS (ENGLAND),EAST OF ENGLAND,SOUTH WEST (ENGLAND),SOUTH EAST (ENGLAND)
II.2.4) Description of the procurement
Scope of Requirements •Manage the referrals submitted via MTVH standard template, which demonstrates approval from the MTVH budget holder. •Provide a secure area for the exchange of information between each stakeholder. •For live cases, provide a case log of all the actions undertaken by investigator(s). •Carry out external data checks including searching for open-source intelligence, public government data, credit agency searches, in addition to checking publicly available data. •Undertake site and property visits to carry out the necessary actions to conduct investigations, keeping clear records, whilst adhering to any legal and regulatory guidelines and requirements. •Produce a preliminary report of initial findings disclosing all records and material discovered, to obtain approval from MTVH to continue with any proposed actions. •Produce a written plan of action for approval which may include interviewing persons, obtaining witness statements, carrying out surveillance activity, undertaking a tenancy audit etc. •Carry out investigations outside of office hours, covering seven days a week between 05.00-22.00. •If physical investigations do take place in antisocial hours, the supplier should carry out its own risk assessments, including lone working assessments, before deploying investigators. •If the supplier obtains external data that is not available through open source such as a DPA Exemption request, the internal application request should be securely shared with MTVH. •Approval should be sought from MTVH before conducting a tenancy audit. •MTVH will complete any invitation for in-person interview, although the interview may be conducted jointly with the supplier. •A final report outlining the investigation and its findings and recommendations should be sent to MTVH. This should be delivered per the targets agreed at the monthly meetings with MTVH. •Litigation is a costly and risky activity; the supplier should understand the civil litigation process and have experience in preparing cases for Court. The In-house Legal Team and Senior Managers at MTVH will make the final decision over litigation matters. The supplier may be required to provide a witness statement and provide evidence in Court, as and when required.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Cost criterion: Price
/ Weighting: 20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-030250
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
05/02/2024
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
HTFI Ltd
14400321
HTFI Ltd
Eastborne
UK
NUTS: UKJ
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 565 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
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GO Reference: GO-202426-PRO-25116561
VI.4) Procedures for review
VI.4.1) Review body
Metropolitan
Cambridge House, 109 Mayes Road
London
N22 6UR
UK
Telephone: +44 2035354369
VI.5) Date of dispatch of this notice
06/02/2024