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Prior Information Notice

Computer Aided Dispatch system (CAD) Ambulance Services

  • First published: 10 February 2024
  • Last modified: 10 February 2024

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-0438cd
Published by:
South Western Ambulance Service NHS Foundation Trust
Authority ID:
AA23082
Publication date:
10 February 2024
Deadline date:
-
Notice type:
Prior Information Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

PLEASE NOTE THIS IS A REQUEST FOR INFORMATION NOTICE - INFORMATION DOCUMENTS AVAILABLE PLEASE SEE II.2.14.1 ADDITIONAL INFORMATION<br/><br/>The South Western Ambulance Service NHS Foundation Trust (SWASFT) is one of 11 Ambulance Service Trusts in England. SWASFT is a 999 blue light service that provides call handling, triage, and clinical assessment of calls we receive. We help patients over the phone or send an emergency response team to those who need immediate treatment. If necessary, we can also arrange for the patient to be taken to an alternative appropriate service.<br/><br/>We also run the Tiverton Urgent Treatment Centre, providing treatment for minor injuries and ailments, supported by a team of highly qualified GPs, paramedics, and nurse practitioners. As a regional service we work with seven NHS Integrated Care System partners, numerous hospitals, partnership trusts, community based and urgent care services as well as other emergency services such as local police, fire and rescue, the coastguard and air ambulance charities.<br/><br/>We cover the largest ambulance region in England, operating over 10,000 square miles with a population that increases from 5.7 million up to 23 million people throughout the year. The Trust covers the counties of Cornwall and the Isles of Scilly, Devon, Dorset, Somerset, Wiltshire, Gloucestershire, and the former Avon area (Bristol, Bath, North and North East Somerset and South Gloucestershire).<br/><br/>The Trust is seeking to replace its current Computer Aided Dispatch system (CAD) for 999 emergency response and are exploring market potential.<br/><br/>The purpose of this Request for Information is to both provide formal notice to prospective vendors regarding the Trust’s intention to tender for a new CAD system, and to obtain indicative costing from these vendors in order to inform the outline business case.

Full notice text

Prior information notice

This notice is for prior information only

Section I: Contracting authority

I.1) Name and addresses

South Western Ambulance Service NHS Foundation Trust

Westcountry House, Abbey Court, Eagle Way, Sowton Industrial Estate

Exeter

EX2 7HY

UK

Contact person: Sharon Murphy

Telephone: +44 7920781297

E-mail: sharon.murphy@swast.nhs.uk

NUTS: UKK4

Internet address(es)

Main address: https://www.swast.nhs.uk

Address of the buyer profile: https://www.swast.nhs.uk

I.3) Communication

Additional information can be obtained from the abovementioned address


Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

https://health-family.force.com/s/Welcome


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Computer Aided Dispatch system (CAD) Ambulance Services

Reference number: SWAST-3045-DDaT

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Request for Information for a “Computer Aided Dispatch system (CAD) for the South Western Ambulance Service NHS Foundation Trust (SWASFT)

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

72000000

72260000

II.2.3) Place of performance

NUTS code:

UKK

II.2.4) Description of the procurement

PLEASE NOTE THIS IS A REQUEST FOR INFORMATION NOTICE - INFORMATION DOCUMENTS AVAILABLE PLEASE SEE II.2.14.1 ADDITIONAL INFORMATION<br/><br/>The South Western Ambulance Service NHS Foundation Trust (SWASFT) is one of 11 Ambulance Service Trusts in England. SWASFT is a 999 blue light service that provides call handling, triage, and clinical assessment of calls we receive. We help patients over the phone or send an emergency response team to those who need immediate treatment. If necessary, we can also arrange for the patient to be taken to an alternative appropriate service.<br/><br/>We also run the Tiverton Urgent Treatment Centre, providing treatment for minor injuries and ailments, supported by a team of highly qualified GPs, paramedics, and nurse practitioners. As a regional service we work with seven NHS Integrated Care System partners, numerous hospitals, partnership trusts, community based and urgent care services as well as other emergency services such as local police, fire and rescue, the coastguard and air ambulance charities.<br/><br/>We cover the largest ambulance region in England, operating over 10,000 square miles with a population that increases from 5.7 million up to 23 million people throughout the year. The Trust covers the counties of Cornwall and the Isles of Scilly, Devon, Dorset, Somerset, Wiltshire, Gloucestershire, and the former Avon area (Bristol, Bath, North and North East Somerset and South Gloucestershire).<br/><br/>The Trust is seeking to replace its current Computer Aided Dispatch system (CAD) for 999 emergency response and are exploring market potential.<br/><br/>The purpose of this Request for Information is to both provide formal notice to prospective vendors regarding the Trust’s intention to tender for a new CAD system, and to obtain indicative costing from these vendors in order to inform the outline business case.

II.2.14) Additional information

To obtain information documents and costing template please contact:-<br/><br/>Edward.Gregson-Williams@SWAST.nhs.uk (Project Manager) <br/>and <br/>Sharon.Murphy@SWAST.nhs.uk (Head of Procurement)<br/><br/><br/>Please note documents must be returned by FRIDAY 8TH MARCH 2024 16:00 to <br/>Edward.Gregson-Williams@SWAST.nhs.uk and Sharon.Murphy@SWAST.nhs.uk<br/><br/>Should there be any clarification questions these should be sent by FRIDAY 1ST MARCH 2024 16:00 to Edward.Gregson-Williams@SWAST.nhs.uk and Sharon.Murphy@SWAST.nhs.uk.

II.3) Estimated date of publication of contract notice:

09/02/2024

Section IV: Procedure

IV.1) Description

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section VI: Complementary information

VI.5) Date of dispatch of this notice

09/02/2024

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
72260000 Software-related services Software programming and consultancy services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
sharon.murphy@swast.nhs.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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