Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Historic Environment Scotland
Longmore House, Salisbury Place
Edinburgh
EH9 1SH
UK
E-mail: procurement@hes.scot
NUTS: UKM75
Internet address(es)
Main address: http://historicenvironment.scot
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00164
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
www.publiccontractsscotland.gov.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
www.publiccontractsscotland.gov.uk
I.4) Type of the contracting authority
National or federal agency/office
I.5) Main activity
Other: Heritage, Tourism and the Built Environment
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Retail Concession
Reference number: HES/C/4079
II.1.2) Main CPV code
55900000
II.1.3) Type of contract
Services
II.1.4) Short description
Historic Environment Scotland have an opportunity for a concessionee to man and operate a small retail space within thier properties at Edinburgh and Stirling Castles.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
55900000
II.2.3) Place of performance
NUTS code:
UKM
II.2.4) Description of the procurement
Historic Environment Scotland have an opportunity for a concessionee to man and operate a small retail
space within their properties at Edinburgh and Stirling castles. The agreement is personal to the concessionee and must not be assigned to
any other party.
HES require a product offer for these spaces that can be personalised, is
unique to the customer, and should be relevant to Scottish history, the property or Scotland.
The product is to be made available for customers to purchase out with our shops, but within the monument, integrating the purchase with the wider visitor experience. The product should not compete with any other item available for purchase within the properties, and the offer to be agreed with HES Retail prior to trading.
The addition of products can be considered during the contract period, but must be agreed with HES retail first.
Sales to be processed by the concessionee and an agreed commission figure paid to HES. Sales reports to be provided at the end of each month. Commission to be based on monthly turnover and to be paid within 28 days of invoice date. All sales reports to be made available for regular auditing.
The successful party will be required to man the concession space on all days that Edinburgh Castle is open, and the summer season only at Stirling Castle.
Any customer complaints about the product provided by the Concessionee must be dealt with in a professional and timely manner in keeping with the HES customer care guidelines. The Concessionee will provide a full money back guarantee to customers.
The Concessionee is required to ensure that where products are being delivered to a customer that they are guaranteed to be shipped to the customer to the correct address and where the customer does not receive the
product that they will be provided with a full refund.
HES recommends offering products which customers can take away on the day. Drop ship add-on sales will be considered but adequate reporting mechanisms should be in place.
II.2.5) Award criteria
Criteria below:
Quality criterion: Proposed approach to the requirement
/ Weighting: 25%
Quality criterion: General Understanding of the requirement
/ Weighting: 25%
Quality criterion: Relevant expereince
/ Weighting: 10%
Quality criterion: Environmental Policies
/ Weighting: 5%
Quality criterion: Fair Work Practices
/ Weighting: 5%
Price
/ Weighting:
30%
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 24
This contract is subject to renewal: Yes
Description of renewals:
After the initial 2 years, the contract will be up for renewal for a further 3 years which will be reviewed annually.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
List and brief description of selection criteria:
HES use Scotbis, an independent provider of business credit reports, to assess the financial standing of tenderers. The overall aim of this assessment is to ensure, as far as possible, that any potential Supplier will not have financial difficulties that endanger their ability to perform the Contract. If financial information cannot be gained from that source Historic Environment Scotland will request that you provide full audited accounts for the last full financial year. If Suppliers cannot provide any of the assurances as detailed above, and it is determined by HES that your financial strength is not adequate, then your company may not pass the financial evaluation. If you can provide the assurances as detailed above, HES may explore these options with you before determining whether your company can be taken forward in this procurement exercise. Bank details may also be sought to support the above.
Minimum level(s) of standards required:
Public Liability Insurance 10 million GDP
Employers Liability Insurance 10 million GDP
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-034650
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
28/02/2024
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
28/02/2024
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
Estimated timing for further notices to be published:
If all extensions are used then the contract will be up for renewal in 2029
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
Please note that tenderers must highlight any concerns with the terms and conditions or Licence to Occupy document when responding with your submission. Please note that HES will not sign up to suppliers' T&Cs and will not negotiate at either point of award or post contract award.
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=757954.
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/
A summary of the expected community benefits has been provided as follows:
The supplier is encouraged to think about what community benefits they could bring to the contract. Any suggestions welcome but could involve community engagement or work placements.
(SC Ref:757954)
Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=757954
VI.4) Procedures for review
VI.4.1) Review body
Edinburgh Sheriff Court and Justice of the Peace Court
Edinburgh
UK
VI.5) Date of dispatch of this notice
12/02/2024