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Contract Award Notice

VCMA project - Fuel Bank Foundation - Further expand Fuel Bank across Northern England

  • First published: 16 February 2024
  • Last modified: 16 February 2024

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-0434b8
Published by:
Northern Gas Networks Limited
Authority ID:
AA20676
Publication date:
16 February 2024
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

A contract has been awarded to The Fuel Bank Foundation (FBF) they are an independent charity that aims to support families who pay in advance for energy, typically via a prepayment energy meter and are at risk of self-disconnection or severe rationing or indeed have self-disconnected. Self-disconnection is an unfortunate term: people don't choose to self-disconnect, when the money runs out the electricity and gas switch off too. And in the current climate we are seeing more people than ever turn to the Foundation for much-needed support. A mix of national bodies and local, community-based organisations, what unites them and makes them part of Fuel Bank is that they target distinct demographic groups or particular types of need and identify households in Fuel Crisis. These families are referred into and provided with same-day help from Fuel Bank, to get 'the lights back on and the gas reflowing by tea-time', alongside being provided by relevant and easy-to-access energy advice to give additional support and to lower household money spent on energy. Our key target is that we provide support and help to people within hours of them being referred to us; currently we achieve this over 98% of the time. This creates the enabler that advice provided can be acted upon, with an aim to reduce the propensity for future referral into Fuel Bank for continued crisis help.

A number of simple, yet straight-forward criteria are used to determine when third parties refer a client for Fuel Bank support:

1. The consumer must pre-pay for energy.

2. They must also be in intense financial crisis, unable to fund the basic essentials for everydayliving (including food, rent or mortgage, energy, water, council tax, and essential travel).

3. The consumer must be at immediate risk of self-disconnection, or indeed have self disconnected,or is making choices that may be of a significant detriment to ensure that energy is funded.

4. The third party who identifies that financial Fuel Bank support is required has also identified some additional steps and actions needed to provide additional help. This can include, but isn't limited to benefits entitlement checks, debt advice, money and household management support, and energy efficiency advice and measures. Based on our most recent analysis 96% of clients are struggling with other essential household bills.

Full notice text

Contract award notice – utilities

Section I: Contracting entity

I.1) Name and addresses

NORTHERN GAS NETWORKS LIMITED

NORTHERN GAS NETWORKS LIMITED

1100 Century Way Thorpe Park

LEEDS

LS158TU

UK

Contact person: Rebecca Rowley

Telephone: +44 7935077342

E-mail: rrowley@northerngas.co.uk

NUTS: UKE42

Internet address(es)

Main address: www.northerngasnetworks.co.uk

I.6) Main activity

Production, transport and distribution of gas and heat

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

VCMA project - Fuel Bank Foundation - Further expand Fuel Bank across Northern England

II.1.2) Main CPV code

73000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

A contract has been put in place with The Fuel Bank Foundation (FBF) they are an independent charity that aims to support families who pay in advance for energy, typically via a prepayment energy meter and are at risk of self-disconnection or severe rationing or indeed have self-disconnected. Self-disconnection is an unfortunate term: people don't choose to self disconnect,

when the money runs out the electricity and gas switch off too. In the current climate we are seeing more people than ever turn to the Foundation for much-needed support. These services are only able to be delivered by this independent charity.

As a fully independent charitable foundation 'Fuel Bank' has supported over 1 million people - who in turn are supplied by all UK energy suppliers - since launch eight years ago. We have developed a network of 675 partners across the country who act as an entry point into Fuel Bank. A mix of national bodies and local, community-based organisations, what unites them and makes them part of Fuel Bank is that they target distinct demographic groups or particular types of need and identify households in Fuel Crisis. These families are referred into and provided with same-day help from Fuel Bank, to get 'the lights back on and the gas reflowing by tea-time', alongside being provided by relevant and easy-to-access energy advice to give additional support and to lower household money spent on energy. Our key target is that we provide support and help to people within hours of them being referred to us; currently we achieve this over 98% of the time. This creates the enabler that advice provided can be acted upon, with an aim to reduce the propensity for future referral into Fuel Bank for continued crisis help.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 434 227.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKC

UKD

UKE

II.2.4) Description of the procurement

A contract has been awarded to The Fuel Bank Foundation (FBF) they are an independent charity that aims to support families who pay in advance for energy, typically via a prepayment energy meter and are at risk of self-disconnection or severe rationing or indeed have self-disconnected. Self-disconnection is an unfortunate term: people don't choose to self-disconnect, when the money runs out the electricity and gas switch off too. And in the current climate we are seeing more people than ever turn to the Foundation for much-needed support. A mix of national bodies and local, community-based organisations, what unites them and makes them part of Fuel Bank is that they target distinct demographic groups or particular types of need and identify households in Fuel Crisis. These families are referred into and provided with same-day help from Fuel Bank, to get 'the lights back on and the gas reflowing by tea-time', alongside being provided by relevant and easy-to-access energy advice to give additional support and to lower household money spent on energy. Our key target is that we provide support and help to people within hours of them being referred to us; currently we achieve this over 98% of the time. This creates the enabler that advice provided can be acted upon, with an aim to reduce the propensity for future referral into Fuel Bank for continued crisis help.

A number of simple, yet straight-forward criteria are used to determine when third parties refer a client for Fuel Bank support:

1. The consumer must pre-pay for energy.

2. They must also be in intense financial crisis, unable to fund the basic essentials for everydayliving (including food, rent or mortgage, energy, water, council tax, and essential travel).

3. The consumer must be at immediate risk of self-disconnection, or indeed have self disconnected,or is making choices that may be of a significant detriment to ensure that energy is funded.

4. The third party who identifies that financial Fuel Bank support is required has also identified some additional steps and actions needed to provide additional help. This can include, but isn't limited to benefits entitlement checks, debt advice, money and household management support, and energy efficiency advice and measures. Based on our most recent analysis 96% of clients are struggling with other essential household bills.

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The works, supplies or services can be provided only by a particular economic operator for the following reason: absence of competition for technical reasons

Explanation

The Fuel Bank Foundation (FBF) is an independent charity that aims to support families who pay in advance for energy, typically via a prepayment energy meter and are at risk of self-disconnection or severe rationing or indeed have self-disconnected. Self-disconnection is an unfortunate term: people don't choose to self disconnect, when the money runs out the electricity and gas switch off too. And in the current climate we are seeing more people than ever turn to the Foundation for much-needed support. These services are only able to be delivered by this independent charity.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2024/S 000-002656

Section V: Award of contract

Title: VCMA project - Fuel Bank Foundation - Further expand Fuel Bank across Northern England

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

15/02/2024

V.2.2) Information about tenders

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Fuel Bank Foundation

Fuel Bank Foundation

Staffordshire

UK

NUTS: UKG2

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 434 227.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

Northern Gas Networks

Leeds

UK

VI.5) Date of dispatch of this notice

15/02/2024

Coding

Commodity categories

ID Title Parent category
73000000 Research and development services and related consultancy services Research and Development

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
rrowley@northerngas.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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