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Prior Information Notice

Soft-Market Test - Customer Excellence Training

  • First published: 20 February 2024
  • Last modified: 20 February 2024

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-043b51
Published by:
Torus62 Limited
Authority ID:
AA80837
Publication date:
20 February 2024
Deadline date:
-
Notice type:
Prior Information Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

We are looking for a local training provider to work with each of our departments across the Group to devise and deliver Customer Excellence Training. This training will be delivered to departments across our 4 entities including:

•Torus Landlord – Who support and empower people living in Torus Homes.

•HMS – Who provide cost effective construction, maintenance and repair services.

•Torus Development – Who build high-quality, affordable new homes that people love

•Torus Foundation – Our charity, that funds vital projects with social impact that strengthen communities and make people’s lives better.

Full notice text

Prior information notice

This notice is for prior information only

Section I: Contracting authority

I.1) Name and addresses

Torus62 Limited

Helene Central, 4 Corporation Street

UK-St Helens

WA9 1LD

UK

Contact person: Procurement Manager

Telephone: +44 7718707048

E-mail: ProcurementTeam@torus.co.uk

NUTS: UKD

Internet address(es)

Main address: https://www.torus.co.uk

I.3) Communication

Additional information can be obtained from the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Soft-Market Test - Customer Excellence Training

II.1.2) Main CPV code

80000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

We are currently seeking a local training provider to devise and deliver Customer Excellence training to all colleagues across the Torus group (approx. 1800 colleagues).

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKD


Main site or place of performance:

NORTH WEST (ENGLAND)

II.2.4) Description of the procurement

We are looking for a local training provider to work with each of our departments across the Group to devise and deliver Customer Excellence Training. This training will be delivered to departments across our 4 entities including:

•Torus Landlord – Who support and empower people living in Torus Homes.

•HMS – Who provide cost effective construction, maintenance and repair services.

•Torus Development – Who build high-quality, affordable new homes that people love

•Torus Foundation – Our charity, that funds vital projects with social impact that strengthen communities and make people’s lives better.

II.3) Estimated date of publication of contract notice:

05/04/2024

Section IV: Procedure

IV.1) Description

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section VI: Complementary information

VI.3) Additional information

For more information about this opportunity, please visit the Delta eSourcing portal at:

<a href="https://www.delta-esourcing.com/tenders/UK-UK-UK-St-Helens:-Education-and-training-services./B45Z42TQ8Z" target="_blank">https://www.delta-esourcing.com/tenders/UK-UK-UK-St-Helens:-Education-and-training-services./B45Z42TQ8Z</a>

To respond to this opportunity, please click here:

<a href="https://www.delta-esourcing.com/respond/B45Z42TQ8Z" target="_blank">https://www.delta-esourcing.com/respond/B45Z42TQ8Z</a>

GO Reference: GO-2024219-PRO-25256515

VI.5) Date of dispatch of this notice

19/02/2024

Coding

Commodity categories

ID Title Parent category
80000000 Education and training services Education

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
ProcurementTeam@torus.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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