Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Flagship Housing Group
31 King Street
Norwich
NR1 1PD
UK
Telephone: +44 8081684555
E-mail: procurement@flagship-group.co.uk
NUTS: UKH15
Internet address(es)
Main address: https://www.flagship-group.co.uk/
Address of the buyer profile: https://www.flagship-group.co.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Telecare & Telehealth Services
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
Tender for the provision of alarm monitoring services. The provider of the monitoring service is expected to operate and properly maintain call handling equipment and software that meets the requirements of the Specification.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
119 059.20
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79512000
79711000
II.2.3) Place of performance
NUTS code:
UKH14
UKH1
Main site or place of performance:
Suffolk,East Anglia
II.2.4) Description of the procurement
Tender for the provision of alarm monitoring services. The provider of the monitoring service is expected to operate and properly maintain call handling equipment and software that meets the requirements of the Specification.
II.2.5) Award criteria
Quality criterion: Criterion 1 Quality
/ Weighting: 40
Cost criterion: Criterion 1 - Pricing
/ Weighting: 60
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-034470
Section V: Award of contract
Title: The supply of telecare services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
24/01/2024
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Careium UK Limited
04133585
Aspinall House
Blackburn
BB1 2QE
UK
Telephone: +44 3003336511
E-mail: Lauren.Purser@careium.com
NUTS: UKD41
Internet address(es)
URL: www.careium.com
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 119 059.20
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
<a href="https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=844331510" target="_blank">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=844331510</a>
GO Reference: GO-2024221-PRO-25333808
VI.4) Procedures for review
VI.4.1) Review body
Flagship Housing Group
31 King Street
Norwich
NR1 1PD
UK
Telephone: +44 8081684555
E-mail: procurement@flagship-group.co.uk
Internet address(es)
URL: https://www.flagship-group.co.uk/
VI.4.2) Body responsible for mediation procedures
Flagship Housing Group
31 King Street
Norwich
NR1 1PD
UK
Telephone: +44 8081684555
VI.4.4) Service from which information about the review procedure may be obtained
Flagship Housing Group
31 King Street
Norwich
NR1 1PD
UK
Telephone: +44 8081684555
E-mail: procurement@flagship-group.co.uk
VI.5) Date of dispatch of this notice
21/02/2024