Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Construction Industry Training Board
United Kingdom
Sand Martin House, Bittern Way, Fletton Quays
Peterborough
PE2 8TY
UK
Contact person: David Norfolk
Telephone: +44 7935076443
E-mail: citb-procurement@gov.sscl.com
NUTS: UK
Internet address(es)
Main address: www.citb.co.uk
Address of the buyer profile: www.citb.co.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.delta-esourcing.com/tenders/UK-UK-Peterborough:-Software-package-and-information-systems./M758XZ4XSS
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
CITB Call Centre Call Recording Software
Reference number: PROC2024005
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Supplies
II.1.4) Short description
The Construction Industry Training Board (CITB) require a call recording solution to be implemented within their national contact centre that can interact with Microsoft Teams.
II.1.5) Estimated total value
Value excluding VAT:
200 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
The Construction Industry Training Board (CITB) have a requirement for call recording technology that can be implemented within their national contact centre and be able to interact with Microsoft Teams.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
200 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/M758XZ4XSS
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
02/04/2024
Local time: 17:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
03/04/2024
Local time: 09:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
<a href="https://www.delta-esourcing.com/tenders/UK-UK-Peterborough:-Software-package-and-information-systems./M758XZ4XSS" target="_blank">https://www.delta-esourcing.com/tenders/UK-UK-Peterborough:-Software-package-and-information-systems./M758XZ4XSS</a>
To respond to this opportunity, please click here:
<a href="https://www.delta-esourcing.com/respond/M758XZ4XSS" target="_blank">https://www.delta-esourcing.com/respond/M758XZ4XSS</a>
GO Reference: GO-2024226-PRO-25364648
VI.4) Procedures for review
VI.4.1) Review body
Construction Industry Training Board
Bircham Newton
King's Lynn
PE31 6RH
UK
VI.5) Date of dispatch of this notice
26/02/2024