Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Money and Pensions Service
Borough Hall
BEDFORD
MK42 9AP
UK
Telephone: +44 2081324641
E-mail: commercial@maps.org.uk
NUTS: UKH24
Internet address(es)
Main address: https://maps.org.uk/en
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://atamis-maps.my.site.com/login
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://atamis-maps.my.site.com/login
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Other: Money and Pensions Guidance
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Benefits Calculator
Reference number: C0755
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
Money and Pensions Service's MoneyHelper has been testing a two-stage benefits calculation where customers first receive an estimate of their potential entitlements before moving on to a more detailed calculation, the results of which may include what they are already claiming. Following a successful pilot, MaPs is now seeking to embed a third-party benefits calculator into MoneyHelper. This procurement is for a white-label benefits calculator tool with support and maintenance for an initial period of 3 years with the option to extend for a further 12 months.
II.1.5) Estimated total value
Value excluding VAT:
125 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
MaPS is seeking to procure a white-labelled, off-the-shelf Benefits Calculator tool to help MoneyHelper nudge customers to check their eligibility for benefits, social tariffs and other entitlements, with clear pathways to claiming these.
MaPS is not seeking an adviser-led solution since MoneyHelper is not a welfare rights/advice agency for people faced with complex claims issues (we signpost to third parties for this); rather, income derived from benefits is part of deeper financial guidance journeys for those most in need. These journeys may be triggered by life event income shocks such as becoming a parent, job loss, relationship breakdown, illness/disability, moving into retirement, or bereavement.
The procurement will be undertaken via the Open procedure under the Public Contracts Regulations (PCR) 2015. Early market engagement indicates that there is a healthy market to facilitate competition, with 25 organisations expressing interest in the opportunity.
The contract will be awarded based on the most economically advantageous tender (MEAT) with a weighting split of 70% Quality, 10% Social Value and 20% Price. The contract will include 6 KPIs, 3 of which will attract service credits.
The proposed contract will start in April 2025.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
12 months optional extension period
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-020772
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
20/01/2025
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
21/01/2025
Local time: 09:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
How to access the tender documents:
The competition process will be the Open procedure laid down within the Public Contracts Regulations 2015. If you are interested in bidding for this contract and wish to access the Tender documents, then interested organisations must:
1. If you are not currently registered as a supplier on the MaPS E-Sourcing Portal (Atamis) then you must do so via the following link: https://atamis-maps.my.site.com/s/Welcome
2. Once registered on the MaPS Atamis portal, please search for this opportunity using the following reference number, C0755, via the portal's 'Find Opportunities' area.
3. If you require further assistance with this matter, please email commercial@maps.org.uk and place 'Benefits Calculator' in the email's subject.
VI.4) Procedures for review
VI.4.1) Review body
Royal Court of Justice
Strand
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
06/01/2025