Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Phoenix Community Housing
The Green Man, 355 Bromley Road
London
SE6 2RP
UK
Contact person: Yasmine Draffin
Telephone: +44 8000285700
E-mail: yasmine.draffin@phoenixch.org.uk
NUTS: UKI44
Internet address(es)
Main address: www.phoenixch.org.uk/
Address of the buyer profile: https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA22607
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Infrastructure support contract - Phoenix Community Housing
Reference number: ISC/PCH/201124
II.1.2) Main CPV code
72222300
II.1.3) Type of contract
Services
II.1.4) Short description
Provision of VMware-based platform and infrastructure support services, or equivalent solutions
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
158 667.36
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI44
II.2.4) Description of the procurement
We have approximately 250 employees, comprising hybrid office/home based, or field-based-employees depending upon their role. We have one residential site and two smaller community sites which are linked to our Head Office by a hardware VPN. Staff working from home are able to access our cloud-based systems via their own internet connection, and legacy systems – which are published as Citrix applications – via a software VPN link to Head Office.
Our Head Office has an IP VPN internet circuit, with an equivalently sized backup circuit. Our systems are a mix of Server based applications, and cloud services. Full details are provided in the appendices.
We have a small support and infrastructure team based at our Head Office providing a full range of hardware and software support to the business, supported by application vendors/resellers.
Phoenix’s current infrastructure has been in place for several years. In 2021 we migrated our on-premise vmWare environment to VMware Cloud on Amazon Web Services. This is now due for renewal and this tender includes options around that renewal as well as other services. Full details are provided in the schedule and appendices.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-037911
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/01/2025
V.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from EU Member States: 4
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Converged IT Ltd
8 Grovelands Business Centre, Boundary Way
Hemel Hempstead
HP2 7TE
UK
Telephone: +44 7983669454
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 158 667.36
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(MT Ref:233523)
VI.4) Procedures for review
VI.4.1) Review body
Public Procurement Review Service
Cabinet Office
London
UK
Telephone: +44 3450103503
E-mail: publicprocurementreview@cabinetoffice.gov.uk
Internet address(es)
URL: https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit
VI.5) Date of dispatch of this notice
06/01/2025