Contract notice
Section I: Contracting
authority
I.1) Name and addresses
The Pensions Regulator
Telecom House
BRIGHTON
BN16AF
UK
E-mail: acommercial@tpr.gov.uk
NUTS: UKJ21
Internet address(es)
Main address: https://www.thepensionsregulator.gov.uk/
I.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at:
https://thepensionsregulator.bravosolution.co.uk/web/login.shtml
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://thepensionsregulator.bravosolution.co.uk/web/login.shtml
I.4) Type of the contracting authority
Other: Arms Length Public Body
I.5) Main activity
Other: Regulator
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Marketing Suite (TPR Comms management platform)
Reference number: TPR1954
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Supplies
II.1.4) Short description
The Pensions Regulator requires a marketing suite (a SaaS based platform/solution to replace the current solution architecture) which TPR's Automatic Enrolment (AE) Comms team can use to create, edit, publish and produce all official direct to employer outbound email, whitemail and SMS. The marketing suite also
needs to allow users to segment the email, whitemail and SMS templates into various mailing lists which then can be used to design, execute and monitor workflow funnels for all files.
Please note that whilst initially the team using this solution will be TPR's AE Comms team, there is the possibility that the solution will be adopted by additional TPR teams during the Contract Period.
The suite must process data selections from TPR's CRM system which is currently Microsoft Dynamics 365 (please note TPR's CRM solution may change during the Contract Period) which create files that are processed both manually and in an automated fashion to TPR's communication channel provider(s). The
file processing must take place in a timely fashion running in real time and to ensure TPR's communication channel provider(s) can issue communications according to agreed scheduling.
More information is available within the procurement documents.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKJ
Main site or place of performance:
Brighton
II.2.4) Description of the procurement
See II.1.4. For further information please refer to the Guidance document uploaded on the e-Sourcing portal, for access please refer to instructions in VI.3.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
250 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
23/06/2025
End:
30/06/2028
This contract is subject to renewal: Yes
Description of renewals:
A maximum of 2 x 12 month optional extension periods, subject to Supplier agreement.
The Start and End dates above include an implementation period which will run from the 23/06/2025 - 30/06/2026.
II.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
Please see further details in the attached guidance document.
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
Following the initial contract period, and subject to minimum notice being provided as per contract, the Buyer may choose to extend the contract by 2 x 12 month periods, reviewed annually and subject to
Supplier agreement via the agreed change/variation process.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Please note the estimated value shown here is per annum, this does not include the Implementation Period.
More detail can be found in the procurement documents.
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
As stated in the procurement documents.
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
As stated in the procurement documents.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
07/02/2025
Local time: 17:00
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date:
03/03/2025
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 4 (from the date stated for receipt of tender)
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
All companies wishing to take part in this opportunity must confirm to the following email address that they are registered on our e-Sourcing portal in order to be given access the procurement documents.
In your confirmation you must include, the reference number TPR1594 in the subject line of the email, the company name you have registered with, the email address and the contact name linked to the account.
acommercial@tpr.gov.uk
To register:
1. Follow the link here: https://thepensionsregulator.bravosolution.co.uk/web/login.shtml
2. Click 'Register Now' (this is only required once)
3. Accept the terms and conditions and click 'Continue'
4. Enter your business and user details
5. Note the username you chose and click 'Save' when complete
6. You will shortly receive an email with your unique password (please keep this secure).
Please note, more than one email address can be added to enable multiple users to receive notifications
from the portal.
VI.4) Procedures for review
VI.4.1) Review body
Public Procurement Review Service
Cabinet Office
London
UK
E-mail: Publicprocurementreview@cabinetoffice.gov.uk
Internet address(es)
URL: https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit
VI.5) Date of dispatch of this notice
08/01/2025