Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Norfolk County Council
County Hall Martineau Lane Norwich
NR1 2DH
UK
Contact person: Liam Cranston
E-mail: sourcingteam@norfolk.gov.uk
NUTS: UKH15
Internet address(es)
Main address: www.norfolk.gov.uk
Address of the buyer profile: https://in-tendhost.co.uk/norfolkcc/aspx/Home
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Framework for Home Support Providers for West and North Norfolk
Reference number: NCCT42880
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
Nature of SpecificationNorfolk requires home support solutions which enable users of services to maximise their independence and lead a fulfilling lifestyle. Home support is the delivery of an agreed package of care for adults in their own home, who have been assessed as having a social care need because of a physical or mental impairment or illness. The care may be arranged on behalf of the individual and funded through several routes: fully funded care, partially funded care, direct payment, and/or as a self-funded arrangement. There are 7 lots for this ProcurementLot 1 CostalLot 2 Kings LynnLot 3 Fens and BrecksLot 4 Swaffham and DownhamLot 5 North Norfolk 1Lot 6 North Norfolk 2Lot 7 North Norfolk 3See full Specification and Tender Documents
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
56 000 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
1. Coastal
II.2.2) Additional CPV code(s)
85000000
98513310
II.2.3) Place of performance
NUTS code:
UKH16
Main site or place of performance:
West Norfolk
II.2.4) Description of the procurement
as per the Specification & ITT Documents
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Different areas may have a different contract start dates
Lot No: 2
II.2.1) Title
2. Kings Lynn
II.2.2) Additional CPV code(s)
85000000
98513310
II.2.3) Place of performance
NUTS code:
UKH16
Main site or place of performance:
Kings Lynn
II.2.4) Description of the procurement
as per the Specification & ITT Documents
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Different areas may have a different contract start dates
Lot No: 3
II.2.1) Title
3. Fens and Brecks
II.2.2) Additional CPV code(s)
85000000
98513310
II.2.3) Place of performance
NUTS code:
UKH16
Main site or place of performance:
II.2.4) Description of the procurement
as per the specification & ITT documents
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Different areas may have a different contract start dates
Lot No: 4
II.2.1) Title
4. Swaffham and Downham
II.2.2) Additional CPV code(s)
85000000
98513310
II.2.3) Place of performance
NUTS code:
UKH16
Main site or place of performance:
II.2.4) Description of the procurement
as per the Specification and ITT documents
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Different areas may have a different contract start dates
Lot No: 5
II.2.1) Title
5. North Norfolk 1
II.2.2) Additional CPV code(s)
85000000
98513310
II.2.3) Place of performance
NUTS code:
UKH16
Main site or place of performance:
II.2.4) Description of the procurement
as per the specification and ITT documents
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Different areas may have a different contract start dates
Lot No: 6
II.2.1) Title
6. North Norfolk 2
II.2.2) Additional CPV code(s)
85000000
98513310
II.2.3) Place of performance
NUTS code:
UKH16
Main site or place of performance:
II.2.4) Description of the procurement
as per the Specification and ITT Documents
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Different areas may have a different contract start dates
Lot No: 7
II.2.1) Title
7. North Norfolk 3
II.2.2) Additional CPV code(s)
85000000
98513310
II.2.3) Place of performance
NUTS code:
UKH16
Main site or place of performance:
II.2.4) Description of the procurement
as per the Specification & ITT Documents
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Different areas may have a different contract start dates
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-016073
Section V: Award of contract
Lot No: 1
Contract No: NCCT42880 – Framework for Home Support Providers for West & North Norfolk
Title: Western PCN - Coastal
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/12/2024
V.2.2) Information about tenders
Number of tenders received: 38
Number of tenders received from SMEs: 32
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 38
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Norvic Healthcare (Anglia) Limited
04790989
NR8 6QW
Norwich
UK
NUTS: UKH15
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Cera Care Operations Ltd
04320403
CO4 9QR
Colchester
UK
NUTS: UKH3
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 5 600 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Contract No: NCCT42880 – Framework for Home Support Providers for West & North Norfolk
Title: Western PCN - Kings Lynn
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/11/2024
V.2.2) Information about tenders
Number of tenders received: 38
Number of tenders received from SMEs: 32
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 38
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Universal Care Services UK Ltd
06923671
NR19 1FD
Dereham
NR19 1FD
UK
NUTS: UKH16
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Norvic Healthcare (Anglia) Limited
04790989
NR8 6QW
Norwich
NR8 6QW
UK
NUTS: UKH15
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Verity Healthcare Limited
221860529
N1 7GU
London
N1 7GU
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 56 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Contract No: NCCT42880 – Framework for Home Support Providers for West & North Norfolk
Title: Western PCN - Fens & Brecks
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/11/2024
V.2.2) Information about tenders
Number of tenders received: 38
Number of tenders received from SMEs: 32
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 38
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Norvic Healthcare (Anglia) Limited
04790989
NR8 6QW
Norwich
NR8 6QW
UK
NUTS: UKH15
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Verity Healthcare Limited
221860529
N1 7GU
London
N1 7GU
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 56 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Contract No: NCCT42880 – Framework for Home Support Providers for West & North Norfolk
Title: Western PCN - Swaffham & Downham
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/11/2024
V.2.2) Information about tenders
Number of tenders received: 38
Number of tenders received from SMEs: 32
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 38
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Universal Care Services UK Ltd
06923671
NR19 1FD
Dereham
NR19 1FD
UK
NUTS: UKH16
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Norvic Healthcare (Anglia) Limited
04790989
NR8 6QW
Norwich
NR8 6QW
UK
NUTS: UKH15
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 56 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 5
Contract No: NCCT42880 – Framework for Home Support Providers for West & North Norfolk
Title: Northern PCN - North Norfolk 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/11/2024
V.2.2) Information about tenders
Number of tenders received: 38
Number of tenders received from SMEs: 32
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 38
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Cera Care Operations Ltd
04320403
CO4 9QR
Colchester
CO4 9QR
UK
NUTS: UKH3
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Manorcourt Care (Norfolk) Limited
04516799
CO7 7QR
Colchester
CO7 7QR
UK
NUTS: UKH3
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 56 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 6
Contract No: NCCT42880 – Framework for Home Support Providers for West & North Norfolk
Title: Northern PCN - North Norfolk 2
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/11/2024
V.2.2) Information about tenders
Number of tenders received: 38
Number of tenders received from SMEs: 32
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 38
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Eastern Specialist Services Ltd
10110511
NR32 1DE
Lowestoft
NR32 1DE
UK
NUTS: UKH14
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Norvic Healthcare (Anglia) Limited
04790989
NR8 6QW
Norwich
NR8 6QW
UK
NUTS: UKH15
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 56 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 7
Contract No: NCCT42880 – Framework for Home Support Providers for West & North Norfolk
Title: Northern PCN - North Norfolk 3
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/11/2024
V.2.2) Information about tenders
Number of tenders received: 38
Number of tenders received from SMEs: 32
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 38
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Eastern Specialist Services Ltd
10110511
NR32 1DE
Lowestoft
NR32 1DE
UK
NUTS: UKH14
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Norvic Healthcare (Anglia) Limited
04790989
NR8 6QW
Norwich
NR8 6QW
UK
NUTS: UKH15
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 56 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
Please note the initial estimated total value of the contract in Section V of this notice has not been broken down per lot. It represents the estimated total value of all lots during the duration of the framework.
VI.4) Procedures for review
VI.4.1) Review body
Norfolk County Council - Head of Sourcing Norwich
Norwich
UK
VI.4.2) Body responsible for mediation procedures
NP Law - Norfolk Norwich
Norfolk
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
Precise information on deadline(s) for lodging appeals: The Public Contracts Regulations 2015 (as amended) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).Proceedings must be brought within 30 days from the date of knowledge (the date on which the economic operator first knew or ought to have known that grounds for starting the proceedings had arisen) unless the Court considers that there is good reason for extending the period within which proceedings may be brought, in which case the Court may extend that period up to a maximum of 3 months from the date of knowledge.
VI.5) Date of dispatch of this notice
09/01/2025