Contract notice
Section I: Contracting
authority
I.1) Name and addresses
MHRA
10 South Colonnade, Canary Wharf
London
E14 4PU
UK
Contact person: Purchasing
E-mail: purchasing@mhra.gov.uk
NUTS: UKI31
Internet address(es)
Main address: https://www.gov.uk/government/organisations/medicines-and-healthcare-products-regulatory-agency
Address of the buyer profile: https://www.gov.uk/government/organisations/medicines-and-healthcare-products-regulatory-agency
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://health-family.force.com/s/Welcome
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be sent to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://health-family.force.com/s/Welcome
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Support for Delivering Safety Communications for MHRA
Reference number: C327833
II.1.2) Main CPV code
79342000
II.1.3) Type of contract
Services
II.1.4) Short description
The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA’s communications to healthcare professionals (HCPs), and facilitate improved safety communications including optimising engagement rates and reach. <br/><br/>The MHRA seeks the appointment of a Supplier who has experience of and expertise in (Technical and Professional ability):<br/>- issuing broad email campaigns to a large audience including but not limited to NHS email addresses.<br/>(Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs as the MHRA cannot provide any contact/subscription details - our expectation of the extent of the database is that it can reach more than 100,000 HCPs across the UK and disciplines/specialisms; good representation across the healthcare sector)<br/>- maintaining contact details to ensure up-to-date, and seeking to expand the contacts database.<br/>- formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).
II.1.5) Estimated total value
Value excluding VAT:
200 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
72320000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
The objective of this Procurement Call for Competition is to award one Contract to support delivery of the MHRA’s communications to healthcare professionals (HCPs), and facilitate improved safety communications including optimising engagement rates and reach. <br/><br/>The MHRA seeks the appointment of a Supplier who has experience of and expertise in (Technical and Professional ability):<br/>- issuing broad email campaigns to a large audience including but not limited to NHS email addresses.<br/>(Please note, the Supplier would need to own or have access to the email addresses/contacts for a range of HCPs as the MHRA cannot provide any contact/subscription details - our expectation of the extent of the database is that it can reach more than 100,000 HCPs across the UK and disciplines/specialisms; good representation across the healthcare sector)<br/>- maintaining contact details to ensure up-to-date, and seeking to expand the contacts database.<br/>- formatting and dispatching communications/emails (including ability to deal with NHS firewall/security challenges).<br/><br/>Safety communication is a critical part of the MHRA's work, with the potential for a major and immediate impact on public health and safety, and consequently our corporate reputation. It is essential therefore that we issue effective communications and trusted advice via appropriate channels to relevant audiences/HCPs, in a timely manner, to support patient safety and public health. The information dispatched must be accessible and easy to understand including how it could affect patients’ care.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
200 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
17/03/2025
End:
16/03/2031
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
11/02/2025
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 2 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
11/02/2025
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
VI.3) Additional information
For the Invitation to Tender document, please go onto our e-procurement portal/system Atamis (https://health-family.force.com/s/Welcome) and register - then you can see the full details for our Requirements ref C327833.
VI.4) Procedures for review
VI.4.1) Review body
MHRA
10 South Colonnade
London
E14 4PU
UK
VI.5) Date of dispatch of this notice
09/01/2025