Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Notice

HAC6055:Mental Health Supported Living Services

  • First published: 26 February 2025
  • Last modified: 26 February 2025
  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Information icon
You are viewing an expired notice.

Contents

Summary

OCID:
ocds-h6vhtk-04cefb
Published by:
Tower Hamlets
Authority ID:
AA75099
Publication date:
26 February 2025
Deadline date:
14 February 2025
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

This is a new procurement project which will seek to provide supported accommodation to 29 residents with serious mental illness.

The services will have a strong focus on supporting service users with their journey towards recovery and independence, providing support that is tailored and flexible and delivered in accordance with individual’s needs. Services will be provided as part of the Authorities duties under the Care Act.

This is an in-borough service that has 29 mixed gender units, of which 21 offer high support and 8 offer low support. High support provides a higher number of direct support hours per week to services users in order to support recovery and stabilisation. Service users then move along the pathway into a lower support setting with enabling increase independent recovery management and allowing for the development of tenancy sustainment skills. The service is available to adults over the age of 18 who will have been subject to detention under the Mental Health Act.

The procurement documents are available unrestricted and free of charge at: https://www.londontenders.org/procontract/supplier.nsf/frm_home?openForm&Login

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Tower Hamlets

New Town Hall, 160 Whitechapel Road London

London

E1 1BJ

UK

Contact person: Ms Morgan Hughes

Telephone: +44 2073644099

E-mail: Morgan.Hughes@towerhamlets.gov.uk

NUTS: UKI

Internet address(es)

Main address: http://www.towerhamlets.gov.uk

Address of the buyer profile: http://www.towerhamlets.gov.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.londontenders.org/procontract/supplier.nsf/frm_home?openForm&Login


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://www.londontenders.org/procontract/supplier.nsf/frm_home?openForm&Login


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

HAC6055:Mental Health Supported Living Services

Reference number: DN755889

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

This is a new procurement project which will seek to provide supported accommodation to 29 residents with serious mental illness.

The services will have a strong focus on supporting service users with their journey towards recovery and independence, providing support that is tailored and flexible and delivered in accordance with individual’s needs. Services will be provided as part of the Authorities duties under the Care Act.

This is an in-borough service that has 29 mixed gender units, of which 21 offer high support and 8 offer low support. High support provides a higher number of direct support hours per week to services users in order to support recovery and stabilisation. Service users then move along the pathway into a lower support setting with enabling increase independent recovery management and allowing for the development of tenancy sustainment skills. The service is available to adults over the age of 18 who will have been subject to detention under the Mental Health Act.

The procurement documents are available unrestricted and free of charge at: https://www.londontenders.org/procontract/supplier.nsf/frm_home?openForm&Login

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKI

II.2.4) Description of the procurement

London Borough of Tower Hamlets (LBTH) are seeking to commission a mental health supported living service. Providers will be required to deliver personalised support promoting service user wellbeing and recovery with a view to supporting move on. This will result in ultimately moving on to live independently in the community with a floating support resettlement package. Where appropriate, alternative move on pathways will be determined between the provider, clinical support team and relevant stakeholders.

The emphasis of this service is on preparing individuals to move on to independence. The support service is provided 24 hours a day 365 days per year with tailored flexible support delivered in accordance with needs of users. The future contract service will help achieve the Tower Hamlets Health and Well-being Board’s vision for improving outcomes for people with mental health problems in the borough. Additional outcomes for this service include: -

- Enhancing the strengths and resilience of service users through therapeutic risk-taking to promote personal recovery

- Maintaining individuals’ growth and recovery

- Treating disability with respect, promoting social inclusion, and reducing stigma

- Improving users’ holistic quality of life

- Enhancing life-skills and supported users into long term independence.

The provider will be required to work with people to provide flexible and personalised support designed around their needs supporting their recovery journey. The service being tendered will provide the following core features of supported accommodation:

A staff group with the right set of competencies, available on site 24 hours a day,

The capacity to provide a service with greater flexibility between care and support,

Support with and monitoring of mental health and wellbeing,

Support with and monitoring of medication for service users who are not self-medicating and supporting service users towards self-medication where appropriate,

Collaboration with clinical teams to deliver service user’s Care Plans.

Clear protocols for communication with clinical teams, particularly in the context of early intervention in a potential crisis

II.2.5) Award criteria

Criteria below:

Quality criterion: Price is not the only award criterion and all criteria are stated only in the procurement documents / Weighting: 0

Price

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.12) Information about electronic catalogues

Tenders must be presented in the form of electronic catalogues or include an electronic catalogue

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 14/02/2025

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 14/02/2025

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

High Court of England and Wales

The Strand

London

WC2A 2LL

UK

VI.5) Date of dispatch of this notice

10/01/2025

Coding

Commodity categories

ID Title Parent category
85000000 Health and social work services Other Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Morgan.Hughes@towerhamlets.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.