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Contract Notice

Digital Strategy Program, purchase of Finance, People, Facilities and Property management software

  • First published: 26 February 2025
  • Last modified: 26 February 2025
  • Version: N/A
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Contents

Summary

OCID:
ocds-h6vhtk-04cfaf
Published by:
NHS Property Services Limited
Authority ID:
AA23747
Publication date:
26 February 2025
Deadline date:
11 February 2025
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Digital Strategy Program. Purchase of software as a service for Finance, People, Facilities and Property management solutions

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

NHS PROPERTY SERVICES LIMITED

07888110

Regent House, Heaton Lane

Stockport

SK4 1BS

UK

Contact person: NHS PS Procurement

E-mail: scott.selby@property.nhs.uk

NUTS: UKD35

Internet address(es)

Main address: https://www.property.nhs.uk/

I.3) Communication

Access to the procurement documents is restricted. Further information can be obtained at:

https://health-family.force.com/s/Welcome


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent to the abovementioned address


Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

https://health-family.force.com/s/Welcome


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Digital Strategy Program, purchase of Finance, People, Facilities and Property management software

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

Digital Strategy Program. Purchase of software as a service for Finance, People, Facilities and Property management solutions

II.1.5) Estimated total value

Value excluding VAT: 18 000 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

II.2) Description

Lot No: 1

II.2.1) Title

Property Management

II.2.2) Additional CPV code(s)

48000000

II.2.3) Place of performance

NUTS code:

UKD35

II.2.4) Description of the procurement

NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.

With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.

From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.

We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.

Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.

Our services

NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.

We:

Advise customers on how to get the most out of their property.

Optimise customers and the wider NHS' estate.

Invest in the estate through new buildings and refurbishments.

Develop new opportunities for the NHS estate.

Provide essential Facilities Management services to customers.

Overview - Digital Strategy Programme (DSP)

Projects

The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:

People Project

Finance Project

Delivery (Property Management and Facilities Management)

Technology

NHSPS currently uses a set of systems across these areas

A central finance system

P2P systems

People systems

A Property Management system

A fixed asset system

A CAFM system

On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management

Requirements for change.

The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.

We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.

We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: Yes

Description of options:

To be discussed during procurement

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Facilities Management

II.2.2) Additional CPV code(s)

48000000

II.2.3) Place of performance

NUTS code:

UKD35

II.2.4) Description of the procurement

NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.

With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.

From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.

We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.

Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.

Our services

NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.

We:

Advise customers on how to get the most out of their property.

Optimise customers and the wider NHS' estate.

Invest in the estate through new buildings and refurbishments.

Develop new opportunities for the NHS estate.

Provide essential Facilities Management services to customers.

Overview - Digital Strategy Programme (DSP)

Projects

The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:

People Project

Finance Project

Delivery (Property Management and Facilities Management)

Technology

NHSPS currently uses a set of systems across these areas

A central finance system

P2P systems

People systems

A Property Management system

A fixed asset system

A CAFM system

On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management

Requirements for change.

The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.

We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.

We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: Yes

Description of options:

To be discussed during procurement

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 3

II.2.1) Title

Workforce Management

II.2.2) Additional CPV code(s)

48000000

II.2.3) Place of performance

NUTS code:

UKD3

II.2.4) Description of the procurement

NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.

With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.

From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.

We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.

Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.

Our services

NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.

We:

Advise customers on how to get the most out of their property.

Optimise customers and the wider NHS' estate.

Invest in the estate through new buildings and refurbishments.

Develop new opportunities for the NHS estate.

Provide essential Facilities Management services to customers.

Overview - Digital Strategy Programme (DSP)

Projects

The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:

People Project

Finance Project

Delivery (Property Management and Facilities Management)

Technology

NHSPS currently uses a set of systems across these areas

A central finance system

P2P systems

People systems

A Property Management system

A fixed asset system

A CAFM system

On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management

Requirements for change.

The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.

We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.

We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: Yes

Description of options:

to be discussed during procurement

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 4

II.2.1) Title

HR

II.2.2) Additional CPV code(s)

48000000

II.2.3) Place of performance

NUTS code:

UKD35

II.2.4) Description of the procurement

NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.

With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.

From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.

We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.

Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.

Our services

NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.

We:

Advise customers on how to get the most out of their property.

Optimise customers and the wider NHS' estate.

Invest in the estate through new buildings and refurbishments.

Develop new opportunities for the NHS estate.

Provide essential Facilities Management services to customers.

Overview - Digital Strategy Programme (DSP)

Projects

The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:

People Project

Finance Project

Delivery (Property Management and Facilities Management)

Technology

NHSPS currently uses a set of systems across these areas

A central finance system

P2P systems

People systems

A Property Management system

A fixed asset system

A CAFM system

On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management

Requirements for change.

The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.

We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.

We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: Yes

Description of options:

To be discussed during procurement

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 5

II.2.1) Title

Recruitment and Onboarding

II.2.2) Additional CPV code(s)

48000000

II.2.3) Place of performance

NUTS code:

UKD35

II.2.4) Description of the procurement

NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.

With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.

From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.

We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.

Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.

Our services

NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.

We:

Advise customers on how to get the most out of their property.

Optimise customers and the wider NHS' estate.

Invest in the estate through new buildings and refurbishments.

Develop new opportunities for the NHS estate.

Provide essential Facilities Management services to customers.

Overview - Digital Strategy Programme (DSP)

Projects

The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:

People Project

Finance Project

Delivery (Property Management and Facilities Management)

Technology

NHSPS currently uses a set of systems across these areas

A central finance system

P2P systems

People systems

A Property Management system

A fixed asset system

A CAFM system

On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management

Requirements for change.

The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.

We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.

We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: Yes

Description of options:

To be discussed during Procurement

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 6

II.2.1) Title

Learning

II.2.2) Additional CPV code(s)

48000000

II.2.3) Place of performance

NUTS code:

UKD35

II.2.4) Description of the procurement

NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.

With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.

From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.

We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.

Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.

Our services

NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.

We:

Advise customers on how to get the most out of their property.

Optimise customers and the wider NHS' estate.

Invest in the estate through new buildings and refurbishments.

Develop new opportunities for the NHS estate.

Provide essential Facilities Management services to customers.

Overview - Digital Strategy Programme (DSP)

Projects

The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:

People Project

Finance Project

Delivery (Property Management and Facilities Management)

Technology

NHSPS currently uses a set of systems across these areas

A central finance system

P2P systems

People systems

A Property Management system

A fixed asset system

A CAFM system

On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management

Requirements for change.

The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.

We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.

We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: Yes

Description of options:

To be discussed during Procurement

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 7

II.2.1) Title

Pay and Reward

II.2.2) Additional CPV code(s)

48000000

II.2.3) Place of performance

NUTS code:

UKD35

II.2.4) Description of the procurement

NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.

With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.

From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.

We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.

Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.

Our services

NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.

We:

Advise customers on how to get the most out of their property.

Optimise customers and the wider NHS' estate.

Invest in the estate through new buildings and refurbishments.

Develop new opportunities for the NHS estate.

Provide essential Facilities Management services to customers.

Overview - Digital Strategy Programme (DSP)

Projects

The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:

People Project

Finance Project

Delivery (Property Management and Facilities Management)

Technology

NHSPS currently uses a set of systems across these areas

A central finance system

P2P systems

People systems

A Property Management system

A fixed asset system

A CAFM system

On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management

Requirements for change.

The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.

We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.

We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: Yes

Description of options:

To be Discussed during Procurement

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 8

II.2.1) Title

Colleague Survey

II.2.2) Additional CPV code(s)

48000000

II.2.3) Place of performance

NUTS code:

UKD35

II.2.4) Description of the procurement

NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.

With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.

From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.

We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.

Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.

Our services

NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.

We:

Advise customers on how to get the most out of their property.

Optimise customers and the wider NHS' estate.

Invest in the estate through new buildings and refurbishments.

Develop new opportunities for the NHS estate.

Provide essential Facilities Management services to customers.

Overview - Digital Strategy Programme (DSP)

Projects

The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:

People Project

Finance Project

Delivery (Property Management and Facilities Management)

Technology

NHSPS currently uses a set of systems across these areas

A central finance system

P2P systems

People systems

A Property Management system

A fixed asset system

A CAFM system

On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management

Requirements for change.

The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.

We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.

We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: Yes

Description of options:

To be discussed during Procurement

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 9

II.2.1) Title

Case Management

II.2.2) Additional CPV code(s)

48000000

II.2.3) Place of performance

NUTS code:

UKD35

II.2.4) Description of the procurement

NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.

With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.

From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.

We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.

Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.

Our services

NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.

We:

Advise customers on how to get the most out of their property.

Optimise customers and the wider NHS' estate.

Invest in the estate through new buildings and refurbishments.

Develop new opportunities for the NHS estate.

Provide essential Facilities Management services to customers.

Overview - Digital Strategy Programme (DSP)

Projects

The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:

People Project

Finance Project

Delivery (Property Management and Facilities Management)

Technology

NHSPS currently uses a set of systems across these areas

A central finance system

P2P systems

People systems

A Property Management system

A fixed asset system

A CAFM system

On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management

Requirements for change.

The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.

We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.

We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: Yes

Description of options:

To be discussed during procurement

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 10

II.2.1) Title

Finance

II.2.2) Additional CPV code(s)

48000000

II.2.3) Place of performance

NUTS code:

UKD35

II.2.4) Description of the procurement

NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.

With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.

From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.

We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.

Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.

Our services

NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.

We:

Advise customers on how to get the most out of their property.

Optimise customers and the wider NHS' estate.

Invest in the estate through new buildings and refurbishments.

Develop new opportunities for the NHS estate.

Provide essential Facilities Management services to customers.

Overview - Digital Strategy Programme (DSP)

Projects

The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:

People Project

Finance Project

Delivery (Property Management and Facilities Management)

Technology

NHSPS currently uses a set of systems across these areas

A central finance system

P2P systems

People systems

A Property Management system

A fixed asset system

A CAFM system

On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management

Requirements for change.

The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.

We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.

We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: Yes

Description of options:

To be discussed during Procurement

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 11

II.2.1) Title

Procurement

II.2.2) Additional CPV code(s)

48000000

II.2.3) Place of performance

NUTS code:

UKD35

II.2.4) Description of the procurement

NHS Property Services (NHSPS) provides strategic estates services to help NHS organisations deliver the best patient care. Every day, we work hand in hand with Integrated Care Boards (ICB), Trusts, and GP practices across England to help them better assess, adapt and maintain around 3,000 buildings (approximately 10% of the NHS Estate) - safely and sustainably. As part of the NHS, we know how it works and understand the challenges our customers face. Whether that's negotiating funding or keeping buildings compliant, we help our customers navigate the system more easily. Last year, we unlocked more than £150 million for them to reinvest or reimagine their spaces.

With over 5,500 experts, our local teams make the real difference by understanding individual estates and communities. Looking after thousands of NHS buildings means we've seen the full range of estates projects that our NHS needs. In fact, we've completed over 330 refurbishments or new builds in recent years - each one giving us new insights and ideas to help transform estates while keeping costs down and patients safe.

From estate strategy to town planning and cleaning, through to selling inefficient assets and reinvesting the proceeds, our end-to-end service can support every life stage of an NHS building. Saving significant costs and removing the hassle of managing multiple providers, so our customers can spend more time delivering the best patient care. Because we're part of the NHS, every penny stays within the health system and is reinvested across the NHS. That way we can continue to focus on delivering brilliant service and building an NHS estate that's fit for the future.

We embrace data and technology to empower our colleagues to enable excellent patient care. We are a digitally-enabled organisation, and every colleague has a vital role to play in driving positive change and innovation within our business. Data is an important asset, and we are using it to support decision making and enable operational excellence.

Our portfolio is one of the largest in the UK, comprising more than 3,000 properties with 7,000 tenants across England. At a total value of more than £3bn, this represents about 10% of the total NHS estate. Our properties range from listed buildings through to state-of-the-art integrated health campuses.

Our services

NHS Property Services acts as a key advisor to NHS organisations on all property matters so they can focus on what they do best - provide the vital services our communities need.

We:

Advise customers on how to get the most out of their property.

Optimise customers and the wider NHS' estate.

Invest in the estate through new buildings and refurbishments.

Develop new opportunities for the NHS estate.

Provide essential Facilities Management services to customers.

Overview - Digital Strategy Programme (DSP)

Projects

The Digital Strategy Programme brings together 3 projects that are evaluating process and technology requirements across the following:

People Project

Finance Project

Delivery (Property Management and Facilities Management)

Technology

NHSPS currently uses a set of systems across these areas

A central finance system

P2P systems

People systems

A Property Management system

A fixed asset system

A CAFM system

On top of this, we have a number of in-house solutions and Microsoft office tools that support our key processes across People, Finance, Estates Strategy, Property and Facilities Management

Requirements for change.

The Digital Strategy Programme has gathered a set of requirements covering the solution areas mentioned above and more.

We have structured the lots to allow multi-capability providers the opportunity to bid for multiple lots, while also allowing single-capability providers to bid for a single lot. We then intend to let the procurement process shape our future technology landscape by selecting the best-fit solutions based on colleague experience, customer experience, requirements satisfaction, strategic partnership, social value, and value for money.

We want to partner with organisations who have robust product roadmaps in place which showcase adoption of future technologies such as but not limited to, Artificial Intelligence, and can demonstrate delivery of previous roadmaps.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: Yes

Description of options:

To be Discussed during Procurement

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Competitive procedure with negotiation

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 11/02/2025

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 90 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

Department of Health

London

UK

VI.5) Date of dispatch of this notice

13/01/2025

Coding

Commodity categories

ID Title Parent category
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
scott.selby@property.nhs.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.