Prior information notice
This notice is for prior information only
Section I: Contracting
authority
I.1) Name and addresses
WAKEFIELD COUNCIL
Wakefield One
WAKEFIELD
WF12EB
UK
Contact person: Cloe Cunniff
Telephone: +44 7919300411
E-mail: ccunniff@wakefield.gov.uk
NUTS: UKE45
Internet address(es)
Main address: https://www.wakefield.gov.uk/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://yortender.eu-supply.com/login.asp?timeout=1&target=/insidemain.asp
Additional information can be obtained from the abovementioned address
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Healthwatch Wakefield and Independent Health Complaints Advocacy Service.
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
Healthwatch Wakefield is a statutory service which influences and shapes the improvement of Health and Social Care services in Wakefield district or accessed by Wakefield district residents. It follows national standards set by Healthwatch England and is designed to empower local people to influence services. It promotes greater patient and public involvement by actively encouraging participation from residents, particularly seldom heard and under-represented groups such as young people and those facing health inequalities, to ensure diverse voices are represented. Additionally, it strengthens the role of the public in the commissioning, delivery, and scrutiny of local services.
The service will also provide a Wakefield Independent Health Complaints Advocacy Service; a free, independent, and impartial service. The core purpose of the Independent Health Complaints Advocacy Service is to ensure that people who use local NHS services have access to the support they need to clarify and articulate their concerns, to navigate the complaints process and to pursue a resolution to the satisfaction of the people using services or the exhaustion of the process. The Service will play no role in relation to matters where a complainant determines to resort to direct legal action other than appropriate signposting.
It is expected the Contract will be for a period of 3 years with an option to extend up to a further 7 years (10 years in total), with an expected commencement date of 1st October 2025. The Contract is proposed to be a single lot with a lead provider.
Contract value in the region of £295,000 per annum
II.1.5) Estimated total value
Value excluding VAT:
2 950 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
Yes
Maximum number of lots that may be awarded to one tenderer: 2
II.2) Description
Lot No: 1
II.2.1) Title
Healthwatch Wakefield
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKE45
II.2.4) Description of the procurement
Open LTR Procurement Procedure
Lot No: 2
II.2.1) Title
NHS Complaints Advocacy Service
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKE45
II.2.4) Description of the procurement
Open LTR Procurement Procedure
II.3) Estimated date of publication of contract notice:
17/02/2025
Section IV: Procedure
IV.1) Description
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section VI: Complementary information
VI.5) Date of dispatch of this notice
17/01/2025