Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Wiltshire Council
County Hall
Trowbridge
BA14 8JN
UK
Contact person: Miss Rachel Candy
E-mail: rachel.candy@wiltshire.gov.uk
NUTS: UKK15
Internet address(es)
Main address: http://www.wiltshire.gov.uk/
Address of the buyer profile: http://www.wiltshire.gov.uk/
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
AC1895 Wiltshire Community Advice and Support Services April 2025
Reference number: DN738752
II.1.2) Main CPV code
66000000
II.1.3) Type of contract
Services
II.1.4) Short description
Wiltshire Council would like to advise of a tender opportunity for Community Advice and Support Services and is seeking to appoint a Supplier for the delivery of high-quality services across Wiltshire from 1st April 2025 for an initial five year contract.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
2 860 970.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
75200000
II.2.3) Place of performance
NUTS code:
UKK15
II.2.4) Description of the procurement
Wiltshire Council would like to advise of a tender opportunity for Community Advice and Support Services and is seeking to appoint a Supplier for the delivery of high-quality services across Wiltshire from 1st April 2025 for an initial five year contract.
The services will provide free independent advice and support to Wiltshire communities in relation to:
- Benefits and tax credits
- Work and employee issues
- Debt and money
- Consumer issues
- Family and relationships
- Housing and information
- Law and courts
- Discrimination
- Immigration
- Health
- Unpaid Carers
Wiltshire Council are seeking a Supplier who must demonstrate a passion for ensuring an equal, diverse and inclusive approach to ensure all communities regardless of age, race, location and sexuality are considered within this support and the service is accessible.
We believe everyone has the right to have services that improve their quality of life and wellbeing as well as a service that they feel comfortable and able to seek advice to promote this.
II.2.5) Award criteria
Cost criterion: Price
/ Weighting: 30
Cost criterion: Quality
/ Weighting: 70
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-030770
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/01/2025
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Wiltshire Citizens Advice
Trinity House, Bryer Ash Business Park,
Trowbridge
BA14 8HE
UK
NUTS: UKK15
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 2 825 970.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
The High Court of England and Wales
London
UK
VI.4.2) Body responsible for mediation procedures
High Court of England and Wales
Royal Courts of Justice
London
WC1A 2LL
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
The UK does not have any special review body with responsibility for appeal/mediation procedures in public procurement competitions. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015
The contracting authority will enter into this contract following a 10 calendar day standstill period starting on the day after the notification of the result. The Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or who are at risk of harm by a breach of the regulations to bring proceedings in the High Court. Any such proceedings must be brought within the limitation period specified by the regulations according to the remedy sought.
VI.5) Date of dispatch of this notice
21/01/2025