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Contract Award Notice

Responsive Repairs and Voids

  • First published: 26 February 2025
  • Last modified: 26 February 2025
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-02b699
Published by:
Longhurst Group Limited
Authority ID:
AA80200
Publication date:
26 February 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Longhurst Group invited tenders from suitably experienced organisations who demonstrated knowledge, skill and innovation in delivering responsive repairs and voids services to our general needs, leasehold, care and support and office stock. The works are in relation to Longhurst Group's current and future properties. Works will be delivered under a TPC 2005 (as amended) for a maximum of 10 years: which will run for an initial period of 5 years with the option to extend by up to a further 5 years. Customer care excellence and high customer satisfaction is at the heart of our repair service. The successful implementation of ICT is one of the key drivers for the successful delivery of the Responsive Repairs and Void service with the continued development of systems through the life of the contract.

Our requirement is split into geographical Lots as detailed below;

Lot 1 – East Region

Lot 2 – South Region

Lot 3 – West Region

Longhurst Group are looking to let a long term partnership contract covering responsive repairs and voids over its 3 geographical regions and 20,000+ properties.The scope is broken into 3 areas for all Lots:

1. Core scope – Responsive Repairs and Voids - £13M per annum

a. The core scope of the contract is strictly for the delivery of repairs and voids (core scope) - customers are at the heart of everything the Group does and as such the Group are looking for partners who can deliver operational and customer service excellence.The contract will be let on this basis and these works will form the only exclusive works from day 1 of the contract.

2. Additional scope - Electrical Testing and Repairs, Asbestos Testing & Remedials, Fire Safety Works, Legionella Testing & Remedials, Kitchens and Bathrooms - £5M per annum - this scope will be tested with bidders during dialogue in order to understand the benefit of potentially including from contract year 2 onwards.

3. Further opportunities - to understand possible opportunities for widening and/or deepening the scope of the contract from contract year 3 - £5M per annum.

a. Longhurst Group have implemented ambitious strategies to address the key challenges of our time in this sector - housing crisis, decarbonisation, social inequality and the environment. As a result, we are actively looking for our key strategic partners to help the implementation of these strategies and would potentially consider widening the breadth and depth of relationships with our partners during the course of the contract based on the right conditions.

Please note that points 2 and 3 above are not guaranteed or exclusive and will not form the scope of the contract to be awarded for day 1. Longhurst Group are keen to understand the potential opportunity of widening and deepening the scope but it is incumbent on bidders to robustly demonstrate the rationale linked to the four strategy areas.

TUPE is applicable to this tender and there is likely to be employees transferring from existing service provider(s).

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Longhurst Group Limited

1 Crown Court, Crown Way

Rushden

NN10 6BS

UK

E-mail: procurement@longhurst-group.org.uk

NUTS: UKF

Internet address(es)

Main address: https://www.longhurst-group.org.uk/

Address of the buyer profile: https://www.longhurst-group.org.uk/

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Responsive Repairs and Voids

Reference number: DN539436

II.1.2) Main CPV code

50000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Longhurst Group invited tenders from suitably experienced organisations who demonstrated knowledge, skill and innovation in delivering responsive repairs and voids services to our general needs, leasehold, care and support and office stock. The works are in relation to Longhurst Group's current and future properties. Works will be delivered under a TPC 2005 (as amended) for a maximum of 10 years: which will run for an initial period of 5 years with the option to extend by up to a further 5 years. Customer care excellence and high customer satisfaction is at the heart of our repair service. The successful implementation of ICT is one of the key drivers for the successful delivery of the Responsive Repairs and Void service with the continued development of systems through the life of the contract.

Our requirement is split into geographical Lots as detailed below;

Lot 1 – East Region

Lot 2 – South Region

Lot 3 – West Region

Longhurst Group are looking to let a long term partnership contract covering responsive repairs and voids over its 3 geographical regions and 20,000+ properties.The scope is broken into 3 areas for all Lots:

1. Core scope – Responsive Repairs and Voids - £13M per annum

a. The core scope of the contract is strictly for the delivery of repairs and voids (core scope) - customers are at the heart of everything the Group does and as such the Group are looking for partners who can deliver operational and customer service excellence.The contract will be let on this basis and these works will form the only exclusive works from day 1 of the contract.

2. Additional scope - Electrical Testing and Repairs, Asbestos Testing & Remedials, Fire Safety Works, Legionella Testing & Remedials, Kitchens and Bathrooms - £5M per annum - this scope will be tested with bidders during dialogue in order to understand the benefit of potentially including from contract year 2 onwards.

3. Further opportunities - to understand possible opportunities for widening and/or deepening the scope of the contract from contract year 3 - £5M per annum.

a. Longhurst Group have implemented ambitious strategies to address the key challenges of our time in this sector - housing crisis, decarbonisation, social inequality and the environment. As a result, we are actively looking for our key strategic partners to help the implementation of these strategies and would potentially consider widening the breadth and depth of relationships with our partners during the course of the contract based on the right conditions.

Please note that points 2 and 3 above are not guaranteed or exclusive and will not form the scope of the contract to be awarded for day 1. Longhurst Group are keen to understand the potential opportunity of widening and deepening the scope but it is incumbent on bidders to robustly demonstrate the rationale linked to the four strategy areas.

TUPE is applicable to this tender and there is likely to be employees transferring from existing service provider(s).

II.1.6) Information about lots

This contract is divided into lots: Yes

II.1.7) Total value of the procurement

Value excluding VAT: 247 770 638.00  GBP

II.2) Description

Lot No: 1

II.2.1) Title

Responsive Repairs and Voids – East Region

II.2.2) Additional CPV code(s)

09000000

31000000

32000000

35000000

44000000

45000000

50000000

51000000

75000000

90000000

II.2.3) Place of performance

NUTS code:

UKF

II.2.4) Description of the procurement

Responsive repairs and voids services to our general needs, leasehold, care and support and office stock located within the Group’s East Region.

The scope of this Lot is as follows (please see the short description above at sectionII.1.4);

1) Core Scope – Responsive Repairs and Voids – £4.8M per annum

2) Additional Scope - Electrical Testing and Repairs, Asbestos Testing & Remedials, Fire Safety Works, Legionella Testing & Remedials, Kitchens and Bathrooms – £1.8M per annum

3) Further Opportunities – £2M per annum

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 40

Quality criterion: Sustainability/Environmental Benefit / Weighting: 10

Quality criterion: Social Value / Weighting: 10

Price / Weighting:  40

II.2.11) Information about options

Options: Yes

Description of options:

The option to extend the contract up to a further 5 years.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Responsive Repairs and Voids – South Region

II.2.2) Additional CPV code(s)

09000000

31000000

32000000

35000000

44000000

45000000

50000000

51000000

75000000

90000000

II.2.3) Place of performance

NUTS code:

UKH

II.2.4) Description of the procurement

Responsive repairs and voids services to our general needs, leasehold, care and support and office stock located within the Group’s South Region.

The scope of this Lot is as follows (please see the short description above at sectionII.1.4);

1) Core Scope – Responsive Repairs and Voids – £5M per annum

2) Additional Scope - Electrical Testing and Repairs, Asbestos Testing & Remedials, Fire Safety Works, Legionella Testing & Remedials, Kitchens and Bathrooms – £1.6M per annum

3) Further Opportunities – £2.1M per annum

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 40

Quality criterion: Sustainability/Environmental Benefit / Weighting: 10

Quality criterion: Social Value / Weighting: 10

Price / Weighting:  40

II.2.11) Information about options

Options: Yes

Description of options:

The option to extend the contract up to a further 5 years.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 3

II.2.1) Title

Responsive Repairs and Voids – West Region

II.2.2) Additional CPV code(s)

09000000

31000000

32000000

35000000

44000000

45000000

50000000

51000000

75000000

90000000

II.2.3) Place of performance

NUTS code:

UKG

II.2.4) Description of the procurement

Responsive repairs and voids services to our general needs, leasehold, care and support and office stock located within the Group’s West Region.

The scope of this Lot is as follows (please see the short description above at sectionII.1.4);

1) Core Scope – Responsive Repairs and Voids – £3.1M per annum

2) Additional Scope - Electrical Testing and Repairs, Asbestos Testing & Remedials, Fire Safety Works, Legionella Testing & Remedials, Kitchens and Bathrooms – £1.6M per annum

3) Further Opportunities – £1.3M per annum

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 40

Quality criterion: Sustainability/Environmental Benefit / Weighting: 10

Quality criterion: Social Value / Weighting: 10

Price / Weighting:  40

II.2.11) Information about options

Options: Yes

Description of options:

The option to extend the contract up to a further 5 years.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Competitive dialogue

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2021/S 000-012071

Section V: Award of contract

Lot No: 1

Title: Responsive Repairs and Voids – East Region

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

05/04/2022

V.2.2) Information about tenders

Number of tenders received: 5

Number of tenders received from SMEs: 1

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 5

Number of tenders received by electronic means: 5

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Morgan Sindall Property Services Limited

Valiant House, 2nd Floor, 4-10 Heneage Lane

London

EC3A 5DQ

UK

Telephone: +44 7966636664

E-mail: Mspropservices.bidteam@morgansindall.com

NUTS: UKI

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 57 281 628.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 2

Title: Responsive Repairs and Voids – South Region

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

05/04/2022

V.2.2) Information about tenders

Number of tenders received: 4

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 4

Number of tenders received by electronic means: 4

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Fortem Solutions Limited

Keynes House, Tilehouse Street

Hitchin

SG5 2DW

UK

Telephone: +44 1462446220

E-mail: Geoff.parkinson@fortem.co.uk

NUTS: UKH

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 56 441 637.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 3

Title: Responsive Repairs and Voids – West Region

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

05/04/2022

V.2.2) Information about tenders

Number of tenders received: 3

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 3

Number of tenders received by electronic means: 3

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Ian Williams Limited

Quarry Road, Chipping Sodbury

Bristol

BS37 6JL

UK

Telephone: +44 7741731507

E-mail: tenders@ianwilliams.co.uk

NUTS: UKK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 36 037 432.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

It should be noted:

1) the total value of the procurement (excluding VAT) in section II.1.7 above is based on the potential total value for the maximum total 10 years period (initial period of 5 years and the maximum extension period by up to a further 5 years) and the 3 areas of potential scope detailed in section II.1.4.

2) the Initial estimated total value of the Lot (Value excluding VAT) in section V.2.4 for each of the 3 lots above is based on the potential total value for the maximum total 10 years period (initial period of 5 years and the maximum extension period by up to a further 5 years) and the 3 areas of potential scope detailed in section II.1.4.

3) the Actual total value of the procurement (Value excluding VAT) in section V.2.4 for each of the 3 lots is based on the potential total value for the maximum total 10 years period (initial period of 5 years and the maximum extension period by up to a further 5 years) and the core scope only detailed in section II.1.4 using the tender submission value plus an annual inflationary uplift. However, the potential contract value for the Group for each Lot remains at: Lot 1 £90,937,610, Lot 2 £92,635,714 and Lot 3 £64,197,315 as stated above in V.2.4 and in the FaTS Contract Notice referred to above in IV.2.1, dependent upon actual throughput and the inclusion of the additional scope and further opportunities items during the period of the Contract as stated above in II.1.4.

VI.4) Procedures for review

VI.4.1) Review body

High Court

Royal Courts Of Justice, The Strand

London

UK

VI.5) Date of dispatch of this notice

22/01/2025

Coding

Commodity categories

ID Title Parent category
75000000 Administration, defence and social security services Defence and security
44000000 Construction structures and materials; auxiliary products to construction (except electric apparatus Materials and Products
45000000 Construction work Construction and Real Estate
31000000 Electrical machinery, apparatus, equipment and consumables; lighting Technology and Equipment
51000000 Installation services (except software) Other Services
09000000 Petroleum products, fuel, electricity and other sources of energy Energy and Related Services
32000000 Radio, television, communication, telecommunication and related equipment Technology and Equipment
50000000 Repair and maintenance services Other Services
35000000 Security, fire-fighting, police and defence equipment Defence and security
90000000 Sewage, refuse, cleaning and environmental services Environment and Sanitation

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@longhurst-group.org.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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