Contract notice
Section I: Contracting
authority
I.1) Name and addresses
East Midlands Housing Group
Memorial House, Whitwick Business Park, Stenson Road
Coalville, Leicestershire
LE67 4JP
UK
Contact person: Michael Simpson
Telephone: +44 1530444918
E-mail: michael.simpson@emh.co.uk
NUTS: UKF
Internet address(es)
Main address: www.emh.co.uk
Address of the buyer profile: https://in-tendorganiser.co.uk/emh
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://in-tendhost.co.uk/emh/aspx/Home
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://in-tendhost.co.uk/emh/aspx/Home
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Call handling services (out of hours)
Reference number: EMH6
II.1.2) Main CPV code
79510000
II.1.3) Type of contract
Services
II.1.4) Short description
Provision of the out of hours call handling services for EMH Housing and Regeneration, and Midlands Rural Housing. To access the invitation to tender document and respond, please go to our In-Tend portal at https://in-tendhost.co.uk/emh/aspx/Home
II.1.5) Estimated total value
Value excluding VAT:
630 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKF
Main site or place of performance:
II.2.4) Description of the procurement
EMH Housing and Regeneration and Midlands Rural Housing's out of hours call handling services contract.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/05/2025
End:
31/03/2029
This contract is subject to renewal: Yes
Description of renewals:
The initial contract term will be from 1 May 2025 until 31 March 2029.The contract may be extended for a further three years in annual increments at the sole discretion of EMH, until a maximum of 31 March 2032.Price increases for 1 April 2026 and each subsequent each year shall be at the rate of inflation for the preceding 12 months as measured by the Consumer Price Index (CPI) in March 2026 a
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
28/02/2025
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until:
01/05/2025
IV.2.7) Conditions for opening of tenders
Date:
28/02/2025
Local time: 12:00
Place:
Tenders will be opened electronically.
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
VI.4) Procedures for review
VI.4.1) Review body
Leicester County Court
Leicester
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
VI.5) Date of dispatch of this notice
28/01/2025