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Contract Notice

ICT Support Services for Dales Academies Trust

  • First published: 26 February 2025
  • Last modified: 26 February 2025
  • Version: N/A
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Contents

Summary

OCID:
ocds-h6vhtk-04d712
Published by:
Dales Academies Trust
Authority ID:
AA78631
Publication date:
26 February 2025
Deadline date:
12 February 2025
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Dales Academies Trust are looking to appoint a company to provide an ICT Support Service to all our schools. The Trust is based in Stockton and North Yorkshire and currently has sixteen member schools, with aspirations to grow.

This is an invitation to tender for the contract to be the Trust's ICT Support Services provider for a period of 3 years commencing 01 April 2025 to 31 March 2028. There will be the option to extend the contract by an additional 2 years, with mutual agreement from both parties.

Dales Academies Trust is looking for a managed service provision which:

• Is cost effective and delivers high quality technical support, system management and consultancy for a predictable, fixed annual cost

• Is easy to manage both commercially and operationally and provides the Trust with a single point of contact for all ICT related issues moving forward across all school sites

• Gives staff and pupils confidence when using ICT resources and when contacting the company to get help and resolution to problems

• Is flexible, proactive and can enhance the ICT provision in each school

• Supports a technical infrastructure that is secure and not open to misuse or malicious attack.

• Ensures that the Trust meets required online safety technical requirements and any other relevant body online safety policy/guidance.

• Is able to adapt to the changing IT landscape throughout the life of the contract

The successful bidder will be expected to manage the complete IT lifecycle of the Trust from initial advice and installation, ensuring all IT policies are met, and through to the day-to-day support and management.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

DALES ACADEMIES TRUST

08372064

Alvertune Road

Northallerton North Yorkshire

DL6 2GD

UK

Contact person: Helen Teasdale

Telephone: +44 7834188062

E-mail: helen.teasdale@dalesmat.org

NUTS: UKE22

Internet address(es)

Main address: https://www.dalesmat.org/

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.dalesmat.org/ict/


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

ICT Support Services for Dales Academies Trust

II.1.2) Main CPV code

72600000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Dales Academies Trust are looking to appoint a company to provide an ICT Support Service to all our schools. The Trust is based in Stockton and North Yorkshire and currently has sixteen member schools, with aspirations to grow.

This is an invitation to tender for the contract to be the Trust's ICT Support Services provider for a period of 3 years commencing 01 April 2025 to 31 March 2028. There will be the option to extend the contract by an additional 2 years, with mutual agreement from both parties.

Dales Academies Trust is looking for a managed service provision which:

• Is cost effective and delivers high quality technical support, system management and consultancy for a predictable, fixed annual cost

• Is easy to manage both commercially and operationally and provides the Trust with a single point of contact for all ICT related issues moving forward across all school sites

• Gives staff and pupils confidence when using ICT resources and when contacting the company to get help and resolution to problems

• Is flexible, proactive and can enhance the ICT provision in each school

• Supports a technical infrastructure that is secure and not open to misuse or malicious attack.

• Ensures that the Trust meets required online safety technical requirements and any other relevant body online safety policy/guidance.

• Is able to adapt to the changing IT landscape throughout the life of the contract

The successful bidder will be expected to manage the complete IT lifecycle of the Trust from initial advice and installation, ensuring all IT policies are met, and through to the day-to-day support and management.

II.1.5) Estimated total value

Value excluding VAT: 220 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

72000000

II.2.3) Place of performance

NUTS code:

UKC1

UKE2


Main site or place of performance:

Dales Academies Trust

C/o Oakbridge Church Of England Primary School, Alvertune Road, Northallerton, North Yorkshire, England, DL6 2GD

II.2.4) Description of the procurement

Please refer to tender specification for full details.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

This is an invitation to tender for the contract to be the Trust's ICT Support Services provider for a period of 3 years commencing 01 April 2025 to 31 March 2028. There will be the option to extend the contract by an additional 2 years, with mutual agreement from both parties.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

The following factors will be taken into account in assessing a supplier's suitability:

• Insurance: All suppliers should carry insurance and as a matter of course, an appropriate level of public liability insurance.

• Training & Development: Suppliers should evidence their commitment to staff training, development and career progression within their organisation.

• Ethical Standards: All suppliers will need to demonstrate that they operate policies relating to the environment, sourcing with human dignity and supplier diversity.

• Environment: Evidence that suppliers are aware of the impact of their activity on the environment and are prepared to work with us in a spirit of continuous improvement.

• Sourcing with Human Dignity: Acting with social responsibility towards those involved in the supply or production of goods and services.

• Supplier diversity: Valuing people as an important resource regardless of race, disability or gender and embracing their cultural diversity.

• Safety and Security: An awareness of, respect for and ability to meet safety and security aspects such as safe recruitment checks on your staff, will be important to our assessment.

• Capacity/Capability: We need to be confident that you have the right capacity and capability in the relevant supply area.

• Financial Viability: Before commencing business with you, we may ask you to submit last Report & Accounts for review and we will check for bankruptcy status, non-payment of statutory contributions, etc

• Legal Considerations: We require that suppliers comply with all applicable laws and regulations.

• Accreditations or Professional Standards: We will want to assure ourselves that where these are appropriate, these are current and that you have not been charged with any grave professional misconduct.

III.2) Conditions related to the contract

III.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 12/02/2025

Local time: 18:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 01/04/2025

IV.2.7) Conditions for opening of tenders

Date: 12/02/2025

Local time: 18:15

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.4) Procedures for review

VI.4.1) Review body

Dales Academies Trust Board of Trustees

North Yorkshire

UK

VI.5) Date of dispatch of this notice

29/01/2025

Coding

Commodity categories

ID Title Parent category
72600000 Computer support and consultancy services IT services: consulting, software development, Internet and support
72000000 IT services: consulting, software development, Internet and support Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
helen.teasdale@dalesmat.org
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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