Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

The Provision of an Ambient AI Voice Technology Solution

  • First published: 12 February 2026
  • Last modified: 12 February 2026
  • Version: N/A
  •  

  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Northampton General Hospital NHS Trust
Authority ID:
AA20798
Publication date:
12 February 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The procurement was a collaborative effort between the University Hospitals of Leicester and University Hospitals of Northamptonshire, which includes Northampton General Hospital NHS Trust and Kettering General Hospital NHS Foundation Trust. The aim is to improve clinical documentation processes by implementing an ambient AI Voice Technology solution.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Northampton General Hospital NHS Trust

Cliftonville

Northampton

NN1 5BD

UK

Contact person: Mandy Sterling

E-mail: m.sterling@nhs.net

NUTS: UKF24

Internet address(es)

Main address: https://www.northamptongeneral.nhs.uk/

Address of the buyer profile: https://www.northamptongeneral.nhs.uk/

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

The Provision of an Ambient AI Voice Technology Solution

II.1.2) Main CPV code

72268000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The procurement was a collaborative effort between the University Hospitals of Leicester and University Hospitals of Northamptonshire, which includes Northampton General Hospital NHS Trust and Kettering General Hospital NHS Foundation Trust. The aim is to improve clinical documentation processes by implementing an ambient AI Voice Technology solution.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 1 881 000.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKI

II.2.4) Description of the procurement

The University Hospitals of Leicester (UHL) and University Hospitals of Northamptonshire (UHN) undertook a competitive procurement for the provision of an Ambient AI Voice Technology solution. <br/><br/>The procurement was conducted as a further competition under the Crown Commercial Service Automation Marketplace DPS (RM6173, Lot 1), with Northampton General Hospital NHS Trust acting as the lead contracting authority. <br/><br/>The procurement sought to implement and deploy an ambient AI solution to support clinical and non-clinical documentation across multiple hospital sites, with the aim of improving efficiency and clinical productivity. <br/><br/>The contract was awarded for a three-year term, with an option to extend for a further 12 months.

II.2.5) Award criteria

Quality criterion: Qualitative / Weighting: 60.00%

Quality criterion: Social Value / Weighting: 10.00%

Cost criterion: Commercial / Weighting: 30.00%

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The procurement falls outside the scope of application of the Directive

Explanation

Further competition under the Crown Commercial Service Automation Marketplace DPS (RM6173), Lot 1.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

09/01/2026

V.2.2) Information about tenders

Number of tenders received: 5

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

AccuRx Limited

10184077

7 Curtain Road, London, England, EC2A 3LT

London

EC2A 3LT

UK

Telephone: +44 1722744574

NUTS: UK

Internet address(es)

URL: http://www.accurx.com

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: Lowest offer: 1 881 000.00  GBP / Highest offer: 1 881 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

The High Court

The Strand

London

WC2A 2LL

UK

VI.5) Date of dispatch of this notice

11/02/2026

Coding

Commodity categories

ID Title Parent category
72268000 Software supply services Software-related services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
m.sterling@nhs.net
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.