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UK7

(H0796) Provision of Expert Consultancy Services for Embedding Compassionate Leadership and Culture in NHS Wales

  • First published: 16 February 2026
  • Last modified: 16 February 2026
  • Version: 1
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-0654a6
Published by:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Authority ID:
AA0221
Publication date:
16 February 2026
Deadline date:
-
Notice type:
UK7
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Health Education and Improvement Wales (HEIW) awarded a contract via Single Tender Action to Michael West and Associates for the provision of expert consultancy services to support the embedding of compassionate leadership and culture across NHS Wales. This work aligns with HEIW’s 2025 remit letter from the Welsh Government, focusing on leadership development, staff retention, and cultural transformation within the healthcare system. The contract will run from the date awarded for two years, with a possible 12-month extension.

Full notice text

Scope

Procurement reference

HEIW - STA - 796

Procurement description

Health Education and Improvement Wales (HEIW) awarded a contract via Single Tender Action to Michael West and Associates for the provision of expert consultancy services to support the embedding of compassionate leadership and culture across NHS Wales. This work aligns with HEIW’s 2025 remit letter from the Welsh Government, focusing on leadership development, staff retention, and cultural transformation within the healthcare system. The contract will run from the date awarded for two years, with a possible 12-month extension.

Contracting authority

Health Education and Improvement Wales (HEIW)

Identification register:

  • GB-PPON

Address 1: Ty Dysgu Cefn Coed, Nantgarw

Town/City: Cardiff

Postcode: CF15 7QQ

Country: United Kingdom

Public Procurement Organisation Number: PRNH-7564-JLCQ

Contact name: SAIRAM KUNURI

Email: sairam.kunuri@wales.nhs.uk

Organisation type: Public authority - central government

Devolved regulations that apply: Wales

Supplier

Michael West and Associates

Identification register:

  • GB-PPON

Address 1: Michael West and Associates Carlton House 253 Loxley Road

Town/City: Sheffield

Postcode: S6 4TG

Country: United Kingdom

Public Procurement Organisation Number: PYVM-3853-ZCYD

Email: m.a.west@lancaster.ac.uk

Type:

  • SME

Procedure

Procedure type

Below threshold - without competition

Contract

H0796 - Provision of Expert Consultancy Services for Embedding Compassionate Leadership and Culture in NHS Wales

ID: 1

Is the total value above threshold?

Below threshold

Date the contract will be signed (estimated)

16 April 2025, 00:00AM

Contract dates (estimated)

16 April 2025, 00:00AM to 15 April 2027, 23:59PM

Extension end date (if all the extensions are used): 15 April 2028

Can this contract be extended?: Yes

Renewal description:

2+1 year optional

Lots

Divided into 1 lots

Lot number: 1 Status: Complete

Coding

Commodity categories

ID Title Parent category
80000000 Education and training services Education

Delivery locations

ID Description
1000 WALES

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.