Description of the goods or services required
Insurance tender -
1. Tenders for this work can be submitted in Welsh
2. Tenders submitted in Welsh will not be treated less favourably than those submitted in English.
3. The closing dates for the Tender will be the same for those submitted in Welsh and English
4. The timetable for responding to the bids in Welsh will be the same as those submitted in English.
5. Any documents which require completing must be sent via the sell2wales portal by 3rd March
6. Submissions by email or any other route will not be accepted. All tenders must be submitted through the sell2wales portal
Company Background
The principal activity of CCDG is to provide careers information, advice and guidance service (including placement into employment, training and education for young people) and the facilitation of links between education and business. The principal risks identified by the Directors are included in the tender document as a separate note
Additional Information
• Approximate income 2025/26 is circa £32.5m
• Approximately 600 Staff.
• Approximately 80% of the company expenditure is on staff costs.
• We operate from 31
• 57 High Street, Blackwood, NP12 1BA
• Unit 21, North Walk, Cwmbran, NP44 1PR
• 9/10 Market St, Ebbw Vale NP23 6HJ
• 46/47 High Street, Newport, NP20 1GA
• Derwen House, Court Road, Bridgend, CF31 1BN
• Churchill house Unit 4 Churchill way Cardiff CF10 4HH
• 27 High Street, Merthyr Tydfill, CF47 8DP
• Ymca Buildings Taff St Pontypridd CF37 4TS
• Library Market Hall Stanley Street Holyhead LL65 1HH • 25 Chapel Street. Landudno, LL30 2SY
• 78 High Street Porthmadog, LL49 9LS • Station Building, Station Square, Rhyl, LL18 1AT
• Ground Floor, 48 Free Street, Brecon LD3 7BN
• 4 Merlin’s Walk, Carmarthen, Carmarthenshire, SA31 3BH
• 25 Bridge Street, Haverfordwest, Pembrokeshire, SA61 2AL
• 18 Vaughan Street, Llanelli, Carmarthenshire, SA15 3TY • 7 Water Street, Neath, SA11 3EP • Unit 4, Bear Lane Shopping Centre, Newton, SY16 2QZ
•30 Forge Road, Port Talbot, SA13 1NU
• Careers Centre, Y Storfa 2-31 Princess Way Swansea SA1 5HB
We have 8 owned buildings
• Gwynedd Ffordd Gwynedd Bangor LL57 1DT Wales LL57 1DT D
• Egerton House Ffordd Rhosddu Wrecsam LL11 1EQ Wales
• 5 Chestnut Court Ffordd Y Parc Parc Menai Bangor LL57 4FH
• St. Ina House Field Way Caerdydd CF14 4HY Wales CF14 4HY
• Ffordd Alexandra Aberystwyth SY23 1LN Wales SY23 1LN
• 49 Holton Road Y Barri CF63 4HF Wales CF63 4HF D
• Heol Nantyreos Cross Hands Llanelli SA14 6RJ Wales SA14 6RJ
• 2A Meyrick Street Doc Penfro SA72 6UT Wales
Insurance Cover Required
We require the following insurance coverage:
Cover Required
£
Property Damage Cover - All Risks Including Full Theft, Subsidence and Terrorism
General Contents Floating over all locationsThe interest of The Welsh Government as owners of (insert description of Items) is noted , total value of items is £357k – see below for items 4,600,000
Computers and Ancillary Equipment floating over all locations 200,000
Fixtures and Fittings/Tenants Improvements 1,150,000
Buildings at Llys Gwynedd Ffordd Gwynedd, Bangor, Gwynedd, LL57 1DT 1,000,000
Buildings at Egerton House, Rhosddu Road, Wrexham, LL11 1EQ 2,000,000
Buildings at 5 Llys Castan, Parc Menai, Bangor, LL57 4FH 1,500,000
Buildings at St Ina house, Field way, Llanishen, Cardiff CF14 4HY 500,000
Buildings at 2 The Barn Centre, Alexander Rd, Aberystwyth, Ceredigion, SY23 1LN 600,000
Buildings at 49 Holton Road, Barry, CF63 4HF 600,000
Building at Heol Nantyreos, Crosshands,Camarthenshire, SA14 6RJ 1,500,000
Buildings at 2a Meyrick Street, Pembroke dock, SA72 6UT 600,000
Portable Electronic Equipment Anywhere in UK away and in transit 380,000
Equipment Breakdown 25,000
Increased Cost of Working 24 month IP 500,000
Money in Locked safe during and out of hours 5,000
Money in employees home 500
Money in Transit 250
Contract Works 25,000
Cyber and Data Loss Cover including Business Interruption
Covering
Breach response and Crisis Management
Digital Replacement/Reinstatement
Extortion
Network Security and Private liability
Business Interruption
Social engineering Fraud
1,000,000 for each area identified
250,000
Directors and Officers Liability 5,000,000
Any One Claim
Terrorism 5,000,000
Each and every claim or loss including defence costs
Criminal proceedings cost 100,000
In aggregate
Corporate Legal Liability 2,500,000
Any One Claim
Employment Practice Liability 2,000,000
Any One Claim
Professional Indemnity 10,000,000
Any One Claim
Employee Dishonesty 500,000
In Aggregate
Crisis Containment 25,000
Public/Products Liability Limit of Indemnity 10,000,000
Turnover 30,,000,000
Abuse Limit of Indemnity 5,000,000
In the Aggregate
Employers Liability Limit of Indemnity 10,000,000
Number of Employees 600
Wageroll 26,500,000
Travel Cover Maximum 5 days in UK or worldwide
Personal Accident 5 X Annual Salary Death and Caps Benefits
Unmanned Aircraft systems valid from 10th July 2026 7 drones DJI Mini 3 uk and EU – FLIGHT LAUNCHING AND GROUND Third Party liability £1,000,00,
EQUIPMENT AVAILABLE FOR HIRE
Equipment Approximate kit value
EV3 School packages (lego learning - stem curriculum) £9,800
3D Scanning and printing package £6,500
Welding and Fabrication package £28,000
Engineering Construction Kit £5,400
Mechanisms Trainer £2,100
Electro-Pneumatic Trainer £3,500
Hydraulics Trainer £4,000
Industrial Control Trainer £3,000
Core Electronics Workstation and Boards £7,200
Snap Circuits £3,000
Virtual Paint Spraying Kit £5,000
CAN-Bus 3 Set £2,300
Green Energy in Buildings Trainer £7,200
Green Tech (Class set) £3,000
Industry 4.0 Kit £10,000
STEAM strawbees with Microbit Robotics (Class set) £2,000
Transport and Logistics Simulator £55,000
Arc kit Go Plus 2.0 (Has IT options with it for virtual design) £4,000
Sphero Little bits Robotics / engineering design / coding (Class set) £5,000
MTA Learning STEM kits £5,000
Animation Kit Part 1 & 2 £25,000
Laptops x 81 (price per laptop £830) £67,635
Have a Go Trailer £28,000
Hairdressing £3,000
Beauty £3,000
Nail Technician Class Set £2,200
Catering £7,600
Table Laying Class Set £1,000
Health & Social £4,300
CPR Mannikins Kit £2,200
Childcare kit £6,500
IT £4,000
Fable Robotics £7,000
STEAM strawbees with Microbit Robotics (Class set) £2,000
Music Tech £2,800
Video Editing £2,800
Fitness Trainer £9,800
ICAROS Cloud £2,500
HE Construction £750
Brickwork £675
Carpentry £880
Plumbing £425
Electrical £425
Straw Construction - Strawbees £270
Plastering £425
Magnetic Sticks Construction £1,000
Total £357,185
Excesses £
Property Damage Excess 1,000
Cyber and Data 1,500
Employment Practice Liability 2,500
Professional Indemnity 1,500
Abuse 2,500
Employee Dishonesty 2,500
Based on our risk profile and our previous claims record brokers are invited to provide an insurance proposal based on the above criteria which they consider meets our requirements.
Tender Process
In your submission please state the following:
Full details of cover provided for each policy including
• the extent that the cover matches the requirements of the specification
• Principle exclusions
The tender will be scored based on the following criteria:
Price: The premium fee 50% of the overall score. All premiums to be quoted exclusive of IPT / VAT. Please state individual costs for
1. Commercial combined
2. Combined business travel/sickness
3. Terrorism
4. Cyber security
Quality 50% (split as follows)
• Measurement customer satisfaction 10 marks
• Claims handling Methodology 10 marks
• Cyber insurance 10 marks
• Environment 10 marks
• Ethical employment 10 marks
Quality Section
Customer Experience – 10%
Explain your approach to delivering a positive customer experience during the claims process. Provide data on claims satisfaction, claims turnaround times, and first-contact resolution rates.”
Claims handling Methodology 10% – 300 words
Provide details of the service standards and KPIs you use to monitor claims performance (e.g., FNOL response time, average claim lifecycle, settlement accuracy, repudiation rates). Include audited performance data for the last 24 months.”
Cyber Insurance 10% - max 300 words
Describe how you support policyholders during a live cyber incident. Include communication protocols, expected response times, escalation routes, and how you handle high pressure time critical claims such as active ransomware attacks.”
Environment 10% - max 300 words
Explain how you minimise the environmental impact of your insurance operations. Include approaches to digital first service delivery, reduction of paper use, energy efficiency measures, and sustainable office practices.”
Ethical Employment 10% - max 300 words
Describe your organisation’s approach to ethical employment, including fair pay, secure contracts, avoidance of exploitative practices, and compliance with relevant employment legislation. Explain how these standards are upheld across your insurance and claims operation
Overview of Scoring
Price 50%
The lowest price for the total of the 4 cost elements required will be awarded the maximum score of 50 for price alone, with tenderers thereafter being allocated a relative score which will be 50 marks less the percentage difference from the lowest price.
For example lowest price is £40,000 the next lowest is £50,000 the second lowest tender would score 50 – (10,000/40,000x100) = -12 score of 38.
The scoring methodology
1. Very Good or Fully Compliant Submission -which meets all requirements and is fully explained in comprehensive detail – between 90 to 100% of the marks available
2. Good or Fully Compliant Submission -which meets all the requirements and is explained in reasonable detail between 70% and 80% of the marks available
3. Satisfactory or Compliant Submission -which meets the essential requirements and is explained in adequate detail 50% to 60% of the marks available
4. Weak or Partially Compliant (Minor issues) Submission where some areas falls short of requirements and is poorly explained 30% to 40% of the marks available
5. Unacceptable or Non Compliant (Major issues) Submission which fails to meet requirements and is not explained 10% to 20% of the marks available
The following represents the indicative timescale for the key stages of the tender process. These
dates are subject to change
• Issue of Invitations to Tender – Feb 23rd 2026
• Questions or any insurance forms that need completing – 3rd March 2026
• Receipt of tenders – 16th March 2026
• Notification of Tender scores and winning contractor – March 20th 2026
• Commencement date – 31st March 2026
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=161952.
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
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