Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS Norfolk & Waveney Integrated Care Board
County Hall, Martineau Ln
Norwich
NR1 2DH
UK
E-mail: david.bailey1@nhs.net
NUTS: UKH15
Internet address(es)
Main address: https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/
Address of the buyer profile: https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Learning Disability Respite Service
Reference number: NW2025-110
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
This is a notice to inform the market the procurement has been abandoned.<br/><br/>NHS Norfolk & Waveney ICB (NWICB) invited bids for the Provision of a Learning Disability Respite Service for People aged 18+ with a learning disability, who are under the duty of care of NHS Continuing Healthcare (CHC) and are registered with a GP within Norfolk & Waveney.<br/><br/>The successful Provider will deliver a five-bed residential respite service with nursing care for adults with learning disabilities and complex health needs.<br/><br/>The service will be provided 24 hours per day, seven days a week including days, evenings and weekends, and will be provided over a full 52 weeks per year, as defined and detailed in the Essential Standards set by the Care Quality Commission (CQC). Except for closure for staff training (4 days per year) and Christmas closure arrangements to be agreed with the nominated liaison team manager who oversees referrals to the service.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
85323000
85144100
II.2.3) Place of performance
NUTS code:
UKH1
II.2.4) Description of the procurement
This is a notice to inform the market the procurement has been abandoned.<br/><br/>NHS Norfolk and Waveney Integrated Care Board invited competitive offers for the provision of a Learning Disability Respite Service for People aged 18+ with a learning disability, who are under the duty of care of NHS Continuing Healthcare (CHC) and are registered with a GP within Norfolk & Waveney.<br/><br/>The successful Provider will be responsible for delivering a five-bed residential respite service with nursing care for adults with learning disabilities and complex health needs.<br/><br/>The service will be provided 24 hours per day, seven days a week including days, evenings and weekends, and will be provided over a full 52 weeks per year, as defined and detailed in the Essential Standards set by the Care Quality Commission (CQC). Except for closure for staff training (4 days per year) and Christmas closure arrangements to be agreed with the nominated liaison team manager who oversees referrals to the service.<br/><br/>The contract was for an initial period of 3 years with the option to extend for up to an additional 2 years. The annual value is circa £680,000 per annum with an initial 3 year contract value of £2,040,000 and max 5 year contract value of £3,400,000.
II.2.5) Award criteria
Quality criterion: Quality & Innovation
/ Weighting: 50
Quality criterion: Improving Access, Reducing Health Inequalities and Facilitating Choice
/ Weighting: 10
Quality criterion: Integration, Collaboration and Service Sustainability
/ Weighting: 30
Quality criterion: Social Value
/ Weighting: 10
Cost criterion: Value
/ Weighting: 0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-082682
Section V: Award of contract
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section VI: Complementary information
VI.3) Additional information
After careful consideration, the Commissioners made the difficult decision to abandon the current process as permitted within Document 1 – ITT Process Overview document (under section 26.1). The justification for this is that the Commissioners had identified that there was a lack of clarity in relation to the value, provision and application of the TUPE information provided, and lack of clarity in relation to the Estates lease and associated financials. To maintain a fair, open and transparent competition, the Commissioner is withdrawing this process and intends to go back to commence new market engagement, regarding the service requirement going forwards.
VI.4) Procedures for review
VI.4.1) Review body
NHS England
Wellington House, 133-135 Waterloo Rd
London
SE1 8UG
UK
E-mail: england.commercialqueries@nhs.net
Internet address(es)
URL: https://www.england.nhs.uk/
VI.5) Date of dispatch of this notice
23/02/2026