Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NATIONAL ENERGY SYSTEM OPERATOR LIMITED
11014226
St Catherine's Lodge Bearwood Road
Wokingham
RG415BN
UK
Contact person: Lauren Borg Olivier
E-mail: lauren.olivier@neso.energy
NUTS: UKJ11
Internet address(es)
Main address: https://www.neso.energy/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Other: Utilities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Operator Console
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
Design, Implementation and Support of the
Operator Console solution as per the below:
• Provision of a detailed solution design including the following components:
• Operator Console desktop
• 'Single pane of glass' display across monitors plus a
touchscreen & stylus-enabled display sitting at the tabletop level
• Seamless interaction and interoperability across a wide range of applications
and networks within the 'single pane of glass' concept
• No physical KVM or manual display-switching; the solution must be compatible
with a single keyboard/mouse
• Configurable role-based and user-based personalization of display layouts
• Retention of existing physical telephony with capability to migrate to soft client,
with the necessary headset connection at each console
• Network connectivity as required within console, between consoles and from
consoles to comms-room sources.
• Design patterns to support extensibility of the solution onto additional desks or
to additional control rooms at a future date
• Implementation of Operator Console solution:
• Deployment of desktop infrastructure (e.g. keyboard, mouse, displays,
controllers, networking) onto existing ENCC physical desktops.
• Deployment of end-user compute and associated hardware. This may be
deployed under the control room desks or racked in a comms room
environment, and we would like to explore both options as part of this RFP.
• Deployment of highly-resilient connectivity between consoles and compute
infrastructure (utilising existing networking suppliers).
Strictly Confidential
4
• Implementation of the console across 3 sites: Control Room 1, Control Room 2
and the Control Training Unit. Please note that Control Room 1 and the Control
Training Unit are at the same physical site, but different building areas, and
Control Room 2 is at a separate physical site.
• Early Life Support (ELS) period during the first 12 weeks following the project golive OR until agreed exit criteria are satisfied
• Support of Operator Console solution
• Provision of second-line support, on an 8-year time horizon as per the
Agreement stated below.
• 24-hour operational support including on-site response where required
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
2 540 036.79
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Design, Implementation and Support of the
Operator Console solution as per the below:
• Provision of a detailed solution design including the following components:
• Operator Console desktop
• 'Single pane of glass' display across monitors plus a
touchscreen & stylus-enabled display sitting at the tabletop level
• Seamless interaction and interoperability across a wide range of applications
and networks within the 'single pane of glass' concept
• No physical KVM or manual display-switching; the solution must be compatible
with a single keyboard/mouse
• Configurable role-based and user-based personalization of display layouts
• Retention of existing physical telephony with capability to migrate to soft client,
with the necessary headset connection at each console
• Network connectivity as required within console, between consoles and from
consoles to comms-room sources.
• Design patterns to support extensibility of the solution onto additional desks or
to additional control rooms at a future date
• Implementation of Operator Console solution:
• Deployment of desktop infrastructure (e.g. keyboard, mouse, displays,
controllers, networking) onto existing ENCC physical desktops.
• Deployment of end-user compute and associated hardware. This may be
deployed under the control room desks or racked in a comms room
environment, and we would like to explore both options as part of this RFP.
• Deployment of highly-resilient connectivity between consoles and compute
infrastructure (utilising existing networking suppliers).
Strictly Confidential
4
• Implementation of the console across 3 sites: Control Room 1, Control Room 2
and the Control Training Unit. Please note that Control Room 1 and the Control
Training Unit are at the same physical site, but different building areas, and
Control Room 2 is at a separate physical site.
• Early Life Support (ELS) period during the first 12 weeks following the project go live OR until agreed exit criteria are satisfied
• Support of Operator Console solution
• Provision of second-line support, on an 8-year time horizon as per the
Agreement stated below.
• 24-hour operational support including on-site response where required
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 75%
Cost criterion: Cost
/ Weighting: 25%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This contract was awarded following a Further Competition conducted under the Crown Commercial Service RM6098 Dynamic Purchasing System (DPS).
Under Regulation 34 of the Public Contracts Regulations 2015, Dynamic Purchasing Systems are fully compliant procurement procedures, and all required advertising was completed when the DPS was originally established.
Individual call-offs under a DPS do not require a separate contract notice in Find a Tender or the OJEU prior to award.
Therefore, the award of this contract without a prior publication of a call‑for‑competition notice is lawful and compliant
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
18/02/2025
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
PROAV LIMITED
02681563
Surrey
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 2 540 036.79
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
The Cabinet Office
London
UK
VI.5) Date of dispatch of this notice
24/02/2026