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Contract Award Notice

Operator Console

  • First published: 25 February 2026
  • Last modified: 25 February 2026
  • Version: N/A
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  • This file may not be fully accessible.

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-065afa
Published by:
NATIONAL ENERGY SYSTEM OPERATOR LIMITED
Authority ID:
AA85397
Publication date:
25 February 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Design, Implementation and Support of the

Operator Console solution as per the below:

• Provision of a detailed solution design including the following components:

• Operator Console desktop

• 'Single pane of glass' display across monitors plus a

touchscreen & stylus-enabled display sitting at the tabletop level

• Seamless interaction and interoperability across a wide range of applications

and networks within the 'single pane of glass' concept

• No physical KVM or manual display-switching; the solution must be compatible

with a single keyboard/mouse

• Configurable role-based and user-based personalization of display layouts

• Retention of existing physical telephony with capability to migrate to soft client,

with the necessary headset connection at each console

• Network connectivity as required within console, between consoles and from

consoles to comms-room sources.

• Design patterns to support extensibility of the solution onto additional desks or

to additional control rooms at a future date

• Implementation of Operator Console solution:

• Deployment of desktop infrastructure (e.g. keyboard, mouse, displays,

controllers, networking) onto existing ENCC physical desktops.

• Deployment of end-user compute and associated hardware. This may be

deployed under the control room desks or racked in a comms room

environment, and we would like to explore both options as part of this RFP.

• Deployment of highly-resilient connectivity between consoles and compute

infrastructure (utilising existing networking suppliers).

Strictly Confidential

4

• Implementation of the console across 3 sites: Control Room 1, Control Room 2

and the Control Training Unit. Please note that Control Room 1 and the Control

Training Unit are at the same physical site, but different building areas, and

Control Room 2 is at a separate physical site.

• Early Life Support (ELS) period during the first 12 weeks following the project golive OR until agreed exit criteria are satisfied

• Support of Operator Console solution

• Provision of second-line support, on an 8-year time horizon as per the

Agreement stated below.

• 24-hour operational support including on-site response where required

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

NATIONAL ENERGY SYSTEM OPERATOR LIMITED

11014226

St Catherine's Lodge Bearwood Road

Wokingham

RG415BN

UK

Contact person: Lauren Borg Olivier

E-mail: lauren.olivier@neso.energy

NUTS: UKJ11

Internet address(es)

Main address: https://www.neso.energy/

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Other: Utilities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Operator Console

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Design, Implementation and Support of the

Operator Console solution as per the below:

• Provision of a detailed solution design including the following components:

• Operator Console desktop

• 'Single pane of glass' display across monitors plus a

touchscreen & stylus-enabled display sitting at the tabletop level

• Seamless interaction and interoperability across a wide range of applications

and networks within the 'single pane of glass' concept

• No physical KVM or manual display-switching; the solution must be compatible

with a single keyboard/mouse

• Configurable role-based and user-based personalization of display layouts

• Retention of existing physical telephony with capability to migrate to soft client,

with the necessary headset connection at each console

• Network connectivity as required within console, between consoles and from

consoles to comms-room sources.

• Design patterns to support extensibility of the solution onto additional desks or

to additional control rooms at a future date

• Implementation of Operator Console solution:

• Deployment of desktop infrastructure (e.g. keyboard, mouse, displays,

controllers, networking) onto existing ENCC physical desktops.

• Deployment of end-user compute and associated hardware. This may be

deployed under the control room desks or racked in a comms room

environment, and we would like to explore both options as part of this RFP.

• Deployment of highly-resilient connectivity between consoles and compute

infrastructure (utilising existing networking suppliers).

Strictly Confidential

4

• Implementation of the console across 3 sites: Control Room 1, Control Room 2

and the Control Training Unit. Please note that Control Room 1 and the Control

Training Unit are at the same physical site, but different building areas, and

Control Room 2 is at a separate physical site.

• Early Life Support (ELS) period during the first 12 weeks following the project golive OR until agreed exit criteria are satisfied

• Support of Operator Console solution

• Provision of second-line support, on an 8-year time horizon as per the

Agreement stated below.

• 24-hour operational support including on-site response where required

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 2 540 036.79  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Design, Implementation and Support of the

Operator Console solution as per the below:

• Provision of a detailed solution design including the following components:

• Operator Console desktop

• 'Single pane of glass' display across monitors plus a

touchscreen & stylus-enabled display sitting at the tabletop level

• Seamless interaction and interoperability across a wide range of applications

and networks within the 'single pane of glass' concept

• No physical KVM or manual display-switching; the solution must be compatible

with a single keyboard/mouse

• Configurable role-based and user-based personalization of display layouts

• Retention of existing physical telephony with capability to migrate to soft client,

with the necessary headset connection at each console

• Network connectivity as required within console, between consoles and from

consoles to comms-room sources.

• Design patterns to support extensibility of the solution onto additional desks or

to additional control rooms at a future date

• Implementation of Operator Console solution:

• Deployment of desktop infrastructure (e.g. keyboard, mouse, displays,

controllers, networking) onto existing ENCC physical desktops.

• Deployment of end-user compute and associated hardware. This may be

deployed under the control room desks or racked in a comms room

environment, and we would like to explore both options as part of this RFP.

• Deployment of highly-resilient connectivity between consoles and compute

infrastructure (utilising existing networking suppliers).

Strictly Confidential

4

• Implementation of the console across 3 sites: Control Room 1, Control Room 2

and the Control Training Unit. Please note that Control Room 1 and the Control

Training Unit are at the same physical site, but different building areas, and

Control Room 2 is at a separate physical site.

• Early Life Support (ELS) period during the first 12 weeks following the project go live OR until agreed exit criteria are satisfied

• Support of Operator Console solution

• Provision of second-line support, on an 8-year time horizon as per the

Agreement stated below.

• 24-hour operational support including on-site response where required

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 75%

Cost criterion: Cost / Weighting: 25%

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The procurement falls outside the scope of application of the Directive

Explanation

This contract was awarded following a Further Competition conducted under the Crown Commercial Service RM6098 Dynamic Purchasing System (DPS).

Under Regulation 34 of the Public Contracts Regulations 2015, Dynamic Purchasing Systems are fully compliant procurement procedures, and all required advertising was completed when the DPS was originally established.

Individual call-offs under a DPS do not require a separate contract notice in Find a Tender or the OJEU prior to award.

Therefore, the award of this contract without a prior publication of a call‑for‑competition notice is lawful and compliant

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

18/02/2025

V.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 0

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

PROAV LIMITED

02681563

Surrey

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 2 540 036.79  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

The Cabinet Office

London

UK

VI.5) Date of dispatch of this notice

24/02/2026

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
lauren.olivier@neso.energy
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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