Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS North East London ICB
QMF
9th Floor 20 Churchill Place
London
E14 5HJ
UK
Telephone: +44 7471025900
E-mail: queries.hub@nhs.net
NUTS: UKI
Internet address(es)
Main address: https://northeastlondon.icb.nhs.uk/
Address of the buyer profile: https://northeastlondon.icb.nhs.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
NHS NEL ICB Integrated Wheelchair Service
Reference number: PRJ 1265
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
NHS North East London Integrated Care Board (NEL ICB) has commissioned an integrated wheelchair service for people of all ages who have a long-term need for mobility assistance in Barking, Havering, Redbridge, Tower Hamlets and Waltham Forest.
The ICB envisages that the service will provide an integrated care model for wheelchair users, this is to ensure those with complex, long term conditions, are able to access the right wheelchair, quickly, and with appropriate information and support. The full service will cover:
• Assessment, prescription and supply of powered and manual wheelchairs and associated postural seating accessories (WCS)
• Rehabilitation Engineering facilities (RE)
• Service and Maintenance Packages (AR)
Our mission is to use innovative, personalised, high quality wheelchair/single sitting solutions to enable and empower residents to maximise their independence, and best support their health and wellbeing.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
26 385 099.65
GBP
II.2) Description
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
North East London
II.2.4) Description of the procurement
NHS North East London Integrated Care Board (NEL ICB) has commissioned an integrated wheelchair service for people of all ages who have a long-term need for mobility assistance in Barking, Havering, Redbridge, Tower Hamlets and Waltham Forest.
The ICB envisages that the service will provide an integrated care model for wheelchair users, this is to ensure those with complex, long term conditions, are able to access the right wheelchair, quickly, and with appropriate information and support. The full service will cover:
• Assessment, prescription and supply of powered and manual wheelchairs and associated postural seating accessories (WCS)
• Rehabilitation Engineering facilities (RE)
• Service and Maintenance Packages (AR)
Our mission is to use innovative, personalised, high quality wheelchair/single sitting solutions to enable and empower residents to maximise their independence, and best
support their health and wellbeing.
A critical success factor is to ensure the new services are adaptable to changing needs of our populations(s) and new health and social care initiatives developed under the Better
Care Fund (BCF), such as a single mobile /sitting solution that is jointly funded with Adults/Children Social Care in Tower Hamlets, and Whole Systems Integrated Care (WSIC).
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
Yes
Description of options:
The contract may be extended for an additional period of 2 years at the sole discretion of the Authority.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-025833
Section V: Award of contract
Title: NHS NEL ICB Integrated Wheelchair Service
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/07/2025
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
A J Mobility Ltd
J7K2U
1st Floor, Ash House, Woodlands Business Park
Milton Keynes
MK14 6ET
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 26 385 099.65
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
NHS North East London ICB
9th Floor, 20 Churchill Place
London
E14 5HJ
UK
VI.5) Date of dispatch of this notice
26/02/2026