Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Beyond Housing Limited
RS007814
Brook House, 4 Gladstone Road
Scarborough
YO127BH
UK
E-mail: procurement@beyondhousing.co.uk
NUTS: UKE22
Internet address(es)
Main address: www.beyondhousing.co.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Enterprise Agents Freshservice
Reference number: BH-2026-FW-059
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Supplies
II.1.4) Short description
Call-Off Contract for the provision of Freshservice - Enterprise annual agents for Beyond Housing under G-Cloud 14 Framework Agreement (RM1557.14)
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
86 664.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKC
UKE
II.2.4) Description of the procurement
Call-Off Contract for the provision of Freshservice - Enterprise annual agents for Beyond Housing under G-Cloud 14 Framework Agreement (RM1557.14) to procure Enterprise agents, Assets packet and Support
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
Contract awarded via Gcloud14 framework as call off contract
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
Contract No: 1
Title: BH-2026-FW-059
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
27/02/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Freshworks Inc
33-121-8825
2950 S. Delaware Street, Suite 201,
San Mateo
A 94403
US
NUTS: US
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 86 664.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
High Court of England and Wales
London
UK
VI.5) Date of dispatch of this notice
27/02/2026