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Contract Notice

Out of Hours Telephone and Lifeline Telecare Provision.

  • First published: 22 January 2014
  • Last modified: 22 January 2014
  • Version: N/A
  • This file may not be fully accessible.

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Contents

Summary

OCID:
Published by:
West Kent Housing Association -
Authority ID:
AA24422
Publication date:
22 January 2014
Deadline date:
19 February 2014
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

West Kent Housing Association (West Kent) wishes to appoint a contractor to provide an out of hours telephone contact service to residents when West Kent's customer service team is unavailable. West Kent also wishes to appoint a contractor to provide 24 hour monitoring of dispersed Lifeline telecare and sheltered scheme alarms (known as Emerald).

The requirement is split into two separate Lots. Lot 1 will be for the provision of the out of hours telephone contact services, and Lot 2 will be for the provision of 24 hour monitoring of dispersed Lifeline telecare and sheltered scheme alarms.

There will be a separate Contract for each Lot. Applicants may bid for one or both Lots.

Further details of each of the two Lots are set out in Annex B of this Notice and in the PQQ.

It is envisaged that the Lot 1 and Lot 2 Contracts will each last for an initial period of 10 years, with an option to extend for a further 5 years at West Kent's discretion, giving a total potential term of 15 years.

Full notice text

CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


West Kent Housing Association

101 London Road, Kent

Sevenoaks


UK

Steven Bennett


steven.bennett@wkha.org.uk


www.westkent.org


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I.2)

Type of contracting Authority and Main Activity or Activities

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No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Out of Hours Telephone and Lifeline Telecare Provision.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

27

II.1.2)

Main site or location of works, place of delivery or performance



UKJ4

II.1.3)

This notice involves

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II.1.4)

Information on framework agreement (if applicable)

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Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

West Kent Housing Association (West Kent) wishes to appoint a contractor to provide an out of hours telephone contact service to residents when West Kent's customer service team is unavailable. West Kent also wishes to appoint a contractor to provide 24 hour monitoring of dispersed Lifeline telecare and sheltered scheme alarms (known as Emerald).

The requirement is split into two separate Lots. Lot 1 will be for the provision of the out of hours telephone contact services, and Lot 2 will be for the provision of 24 hour monitoring of dispersed Lifeline telecare and sheltered scheme alarms.

There will be a separate Contract for each Lot. Applicants may bid for one or both Lots.

Further details of each of the two Lots are set out in Annex B of this Notice and in the PQQ.

It is envisaged that the Lot 1 and Lot 2 Contracts will each last for an initial period of 10 years, with an option to extend for a further 5 years at West Kent's discretion, giving a total potential term of 15 years.

II.1.6)

Common Procurement Vocabulary (CPV)

79510000
79711000

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

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II.1.8)

Division into lots

Yes

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II.1.9)

Will variants be accepted

No

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

The total combined value of the services to be carried out under the Lot 1 and Lot 2 Contracts is estimated to be approximately 65 000 GBP per annum, giving a total value of approximately 975 000 GBP over the potential 15 year term.

975 000
GBP

II.2.2)

Options

It is envisaged that the Lot 1 and Lot 2 Contracts will each last for an initial period of 10 years, with an option to extend for a further 5 years at West Kent's discretion, giving a total potential term of 15 years.

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

II.3)

Duration of the contract or limit for completion

180

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

Parent company guarantees, performance bonds, warranties and/or deposits may be required.

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

To be included in the contract documentation.

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

In the event of a group of contractors submitting an acceptable offer it will be necessary to provide an undertaking that each company will be jointly and severally responsible for the due performance of the Contract.

III.1.4)

Other particular conditions to which the performance of the contract is subject

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers


In accordance with Articles 45 to 50 of Directive 2004/18/EC and Regulations 23 to 25 of the Public Contracts Regulations 2006 and as set out in the PQQ.

III.2.2)

Economic and financial capacity


The information and formalities set out in Article 47 of Directive 2004/18/EC and Regulation 24 Public Contracts Regulations 2006. These requirements are set out in the PQQ.



Please refer to the PQQ referred to above


III.2.3)

Technical capacity


The information and formalities set out in Article 48 of Directive 2004/18/EC and Regulation 25 Public Contracts Regulations 2006. These requirements are set out in the PQQ.



Please refer to the PQQ referred to above


III.2.4)

Reserved contracts

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III.3)

Conditions Specific to Service Contracts

III.3.1)

Is provision of the service reserved to a specific profession?

No

III.3.2)

Will legal entities be required to state the names and professional qualifications of the personnel responsible for the execution of the service?

No

Section IV: Procedure

IV.1)

Type of Procedure


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Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

No

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

56

Objective criteria for choosing the limited number of candidates

As set out in the PQQ

Applicants should note that the numbers stated above are the minimum and maximum number of Applicants that West Kent intends to invite to tender for each Lot.

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

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IV.2)

Award Criteria

No


Yes

No

IV.2.2)

An electronic auction will be used

No

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

Out of Hours Telephone & Lifeline Telecare Provision

IV.3.2)

Previous publication(s) concerning the same contract

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Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents



 


IV.3.4)

Time-limit for receipt of tenders or requests to participate

 19-02-2014  12:00

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates


IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

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IV.3.7)

Minimum time frame during which the tenderer must maintain the tender 

IV.3.8)

Conditions for opening tenders





Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published


VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

No



VI.3)

Additional Information

A copy of the Pre Qualification Questionnaire for this procurement can be obtained by sending an email to: steven.bennett@wkha.org titled 'Out of Hours Telephone & Lifeline Telecare Provision'.

West Kent reserves the right to cancel the procurement and not to proceed with all or part of the Contracts.

West Kent will not, under any circumstances, reimburse any expense incurred by Applicants in preparing their PQQ or tender submissions.

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures


High Court








Body responsible for mediation procedures


High Court








VI.4.2)

Lodging of appeals

In accordance with Regulation 32, 32A and Part 9 of the Public Contracts Regulations 2006 (as amended)

VI.4.3)

Service from which information about the lodging of appeals may be obtained


Cabinet Office








VI.5)

Dispatch date of this Notice

 20-01-2014

ANNEX B

Information About Lots

1     Out of hours service

1)

Short Description

This Lot is for the provision of an out of hours telephone contact service to residents including repairs and housing emergencies while West Kent's customer service team is unavailable.

For further details of this Lot please refer to the PQQ

2)

Common Procurement Vocabulary (CPV)

79510000

3)

Quantity or scope

The total value of the services to be carried out under this Lot is estimated to be approximately 25 000 GBP per annum, giving a total value of approximately 375 000 GBP over the potential 15 year term.


 375 000  GBP.

4)

Indication about different contract dates

180

5)

Additional Information about lots

ANNEX B

Information About Lots

2    

1)

Short Description

This Lot is for the provision of a Lifefline telecare service to residents, consisting of 24 hour monitoring of dispersed Lifeline telecare and sheletered scheme alarms.

For further details of this Lot please refer to the PQQ

2)

Common Procurement Vocabulary (CPV)

79510000
79711000

3)

Quantity or scope

The total value of the services to be carried out under this Lot is estimated to be approximately 40 000 GBP per annum, giving a total value of approximately 600 000 GBP over the potential 15 year term.


 600 000  GBP.

4)

Indication about different contract dates

180

5)

Additional Information about lots


Coding

Commodity categories

ID Title Parent category
79711000 Alarm-monitoring services Security services
79510000 Telephone-answering services Office-support services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
steven.bennett@wkha.org.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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