Contract award notice
Results of the procurement procedure
Section I: Contracting
authority
I.1) Name and addresses
Central Manchester University Hospitals NHS Foundation Trust
05280446
Trust Headquarters, Cobbett House, Oxford Road
Manchester
M13 9WL
UK
Contact person: Catherine Grant
Telephone: +44 7876717033
E-mail: catherine.grant5@nhs.net
NUTS: UK
Internet address(es)
Main address: www.cmft.nhs.uk
Address of the buyer profile: https://nhssbs.eu-supply.com/ctm/Company/CompanyInformation/Index/39
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of a Quality of Care Round (QCR) and Patient Experience System and Associated Services
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Supplies
II.1.4) Short description
A system is required to provide the trust with a mechanism to record, report and analyse patient experience feedback, Quality of Care Round (QCR) feedback and information, across CMFT. The Quality of Care Round is a survey-based audit framework to allow ward managers and matrons to assess the quality of care on their ward.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
212 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
44316400
72000000
72267000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
Manchester.
II.2.4) Description of the procurement
A system is required to provide the trust with a mechanism to record, report and analyse patient experience feedback, Quality of Care Round (QCR) feedback and information, across CMFT. The Quality of Care Round is a survey-based audit framework to allow ward managers and matrons to assess the quality of care on their ward.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60 %
Cost criterion: Cost
/ Weighting: 40 %
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2017/S 110-220970
Section V: Award of contract
Contract No: 1
Title: Provision of a Quality of Care Round (QCR) and Patient Experience System and Associated Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
13/12/2017
V.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Optimum Contact Limited
4940386
166 Northwood Way, Northwood, Middlesex
Middlesex
HA6 1RB
UK
Telephone: +44 8709502530
E-mail: virginia.trott@optimumcontact.com
NUTS: UKD3
Internet address(es)
URL: http://www.optimumcontact.com
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 212 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Cenetral Manchester NHS Foundation Trust
Manchester
UK
VI.5) Date of dispatch of this notice
04/01/2018