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Summary

OCID:
Published by:: Gloucestershire County Council
Authority ID:: AA20459
Publication date:: 13 January 2018
Deadline date:: -
Notice type:: Contract Award Notice
Has documents:: No
Has SPD:: No
Has Carbon Reduction Plan:: N/A

Abstract

The objectives are: to procure a solution that accepts card payments and refunds for a wide range of GCC services (whether invoiced or ad-hoc payments) through the following payment channels:

— Face to Face: Point to Point Encrypted (P2PE) Chip + PIN and contactless/NFC,

— Moto: Automated Telephone Payments (ATP); online:

—— a fully PCI-DSS compliant end to end solution, with support and advice to ensure GCC implements it appropriately to achieve PCI-DSS compliance,

—— asolution that provides income management functionality: allowing reconciliation of payments, producing management information,

—— a solution that interfaces fully with GCC internal and third party systems, including the existing SAP financial system,

—— a provider who assists GCC in the implementation of the new card payment solution,

—— a provider who during the life of the contract assists GCC to on-board any new service which requires a payment solution,

—— a provider who can integrate with our Merchant Acquirer.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting authority

I.1) Name and addresses

Gloucestershire County Council

Shire Hall

Gloucester

GL1 2TG

Contact person: Mr Chris Keenleyside

Telephone: +44 1452324329

E-mail: chris.keenleyside@gloucestershire.gov.uk

NUTS: UKK13

Internet address(es)

Main address: www.gloucestershire.gov.uk

Address of the buyer profile: www.gloucestershire.gov.uk

I.4) Type of the contracting authority

Regional or local agency/office

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Card Payment Solutions

Reference number: DN259422

II.1.2) Main CPV code

48000000

II.1.3) Type of contract

Services

II.1.4) Short description

Gloucestershire County Council (GCC) enables customers to make card payments for a wide range of goods/services provided by the Council. There are around 35 000 card transactions taken each year, covering payments with a total annual value of approximately GBP 3 400 000. However, as part of the Council’s strategy to move to services online it is anticipated that the number of transactions and value will increase.

Currently customers can pay invoices or make ad-hoc payments using their credit / debit card via 3 payment channels:

— Face to Face through Chip + PIN machines (card present),

— Moto through telephone payments (card not present),

— e-Commerce (card not present).

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 129 106.96 GBP

II.2) Description

II.2.2) Additional CPV code(s)

66000000

II.2.3) Place of performance

NUTS code:

UKK13

II.2.4) Description of the procurement

The objectives are: to procure a solution that accepts card payments and refunds for a wide range of GCC services (whether invoiced or ad-hoc payments) through the following payment channels:

— Face to Face: Point to Point Encrypted (P2PE) Chip + PIN and contactless/NFC,

— Moto: Automated Telephone Payments (ATP); online:

—— a fully PCI-DSS compliant end to end solution, with support and advice to ensure GCC implements it appropriately to achieve PCI-DSS compliance,

—— asolution that provides income management functionality: allowing reconciliation of payments, producing management information,

—— a solution that interfaces fully with GCC internal and third party systems, including the existing SAP financial system,

—— a provider who assists GCC in the implementation of the new card payment solution,

—— a provider who during the life of the contract assists GCC to on-board any new service which requires a payment solution,

—— a provider who can integrate with our Merchant Acquirer.

II.2.5) Award criteria

Quality criterion: Implemetation Plan. PCI DSS Compliance. Appllication Management & support. Heldesk & Support. Scenario 1. Scenario 2. Scenario 3 / Weighting: 60

Price / Weighting: 40

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.6) Information about electronic auction

An electronic auction will be used

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2017/S 102-204123

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

03/11/2017

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Capita Business Services Limited

2299747

71 Victoria Street

London

SW1H 0XA