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Contract Award Notice

Provision of Local Healthwatch Service and Independent Complaints Advocacy (NHS Services)

  • First published: 19 January 2019
  • Last modified: 19 January 2019

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Dorset County Council
Authority ID:
AA20569
Publication date:
19 January 2019
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

Lot 1: Local Healthwatch Service. Functions:

1) Promoting and supporting the involvement of local people in the commissioning, provision and scrutiny of local care services;

2) Enabling local people to monitor and review the commissioning, decommissioning and provision of local care services;

3) Obtaining the views of local people about their needs for, and their experiences of, local care services and making those views known. Making reports and recommendations about how local care services could or ought to be improved to those responsible for commissioning, providing, managing or scrutinising those services and to the Healthwatch England committee of the Care Quality Commission (CQC);

4) Ensure consumers are aware of and able to access good quality information and advice from existing provision that supports choice and control in accessing servicers and support;

5) Seeking views on the experiences of local people and making these known to the Healthwatch England committee of CQC;

6) Making recommendations to the Healthwatch England committee of CQC to advise CQC about special reviews or investigations to conduct(where circumstances justify making such recommendations direct to CQC);

7) Making recommendations to the Healthwatch England committee of CQC to publish reports under section 45(3) of the Health and Social Care Act 2008 about particular matters;

8) Giving to the Healthwatch England committee of CQC such assistance as it may require enabling it to carry out its functions effectively, efficiently and economically.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Dorset County Council

Dorset County Council, County Hall

Dorchester

DT1 1XJ

UK

Contact person: Mrs Angela Pavey

Telephone: +44 1305221280

E-mail: angela.pavey@dorsetcc.gov.uk

Fax: +44 1305228567

NUTS: UKK22

Internet address(es)

Main address: http://www.dorsetforyou.com/

Address of the buyer profile: http://www.dorsetforyou.com/

I.1) Name and addresses

Bournemouth Borough Council

Town Hall, St Stephen's Road

Bournemouth

BH2 6DY

UK

Telephone: +44 1202451451

E-mail: enquiries@bournemouth.gov.uk

NUTS: UKK21

Internet address(es)

Main address: http://www.bournemouth.gov.uk

I.1) Name and addresses

Borough of Poole

Civic Centre

Poole

BH15 2RU

UK

Telephone: +44 1202633633

E-mail: enquiries@poole.gov.uk

NUTS: UKK21

Internet address(es)

Main address: http://archive.poole.gov.uk

I.2) Joint procurement

The contract involves joint procurement

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Provision of Local Healthwatch Service and Independent Complaints Advocacy (NHS Services)

Reference number: DN326693

II.1.2) Main CPV code

85320000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Provision of local healthwatch services and independent complaints Advocacy service (NHS Services), across the Dorset, Poole and Bournemouth local authority regions.

II.1.6) Information about lots

This contract is divided into lots: Yes

II.1.7) Total value of the procurement

Value excluding VAT: 1 540 507.00  GBP

II.2) Description

Lot No: 1

II.2.1) Title

Local Healthwatch Services

II.2.2) Additional CPV code(s)

85320000

II.2.3) Place of performance

NUTS code:

UKK21

UKK22

II.2.4) Description of the procurement

Lot 1: Local Healthwatch Service. Functions:

1) Promoting and supporting the involvement of local people in the commissioning, provision and scrutiny of local care services;

2) Enabling local people to monitor and review the commissioning, decommissioning and provision of local care services;

3) Obtaining the views of local people about their needs for, and their experiences of, local care services and making those views known. Making reports and recommendations about how local care services could or ought to be improved to those responsible for commissioning, providing, managing or scrutinising those services and to the Healthwatch England committee of the Care Quality Commission (CQC);

4) Ensure consumers are aware of and able to access good quality information and advice from existing provision that supports choice and control in accessing servicers and support;

5) Seeking views on the experiences of local people and making these known to the Healthwatch England committee of CQC;

6) Making recommendations to the Healthwatch England committee of CQC to advise CQC about special reviews or investigations to conduct(where circumstances justify making such recommendations direct to CQC);

7) Making recommendations to the Healthwatch England committee of CQC to publish reports under section 45(3) of the Health and Social Care Act 2008 about particular matters;

8) Giving to the Healthwatch England committee of CQC such assistance as it may require enabling it to carry out its functions effectively, efficiently and economically.

II.2.5) Award criteria

Quality criterion: Non-Price (Quality) / Weighting: 60

Price / Weighting:  40

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Independent Complaints Advocacy (NHS Services)

II.2.2) Additional CPV code(s)

85312300

II.2.3) Place of performance

NUTS code:

UKK21

UKK22

II.2.4) Description of the procurement

Lot 2: Independent Complaints Advocacy (NHS Services). The service will ensure that independent advocacy skills are used to provide practical support and direction to people, to assist them in finding a resolution to their complaint, about NHS services in the local authority areas of Bournemouth, Poole and Dorset. The service must be fully compliant with all relevant regulations of the Health and Social Care Act 2012.

II.2.5) Award criteria

Quality criterion: Non-Price (Quality) / Weighting: 60

Price / Weighting:  40

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2018/S 193-436635

Section V: Award of contract

Lot No: 1

Contract No: 1

Title: Provision of Local Healthwatch Service

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

27/12/2018

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Evolving Communities CIC

Unit 4, Hampton Park

Melksham, Wiltshire

SN12 6LH

UK

NUTS: UKK22

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 1 000 560.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 2

Contract No: 2

Title: Independent Complaints Advocacy (NHS Services)

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

27/12/2018

V.2.2) Information about tenders

Number of tenders received: 2

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 2

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

seAP Advocacy

Town Hall, Queens Square

Hastings

TN34 1TL

UK

NUTS: UKK22

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 539 947.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

Local Government Review 2019:

In February 2017, 6 Dorset Councils –including Dorset County Council – submitted a proposal to replace the nine authorities with 2 unitary councils for all Dorset.

In February 2018, the Secretary of State agreed that the current 9 councils across Dorset will be dissolved at the end of March 2019 and 2 new organisations, known as “Dorset Council” and “Bournemouth, Christchurch and Poole Council” will come into effect from 1.4.2019.

Accordingly the winning bidders will contract with Dorset Council and Bournemouth, Christchurch and Poole Council.

VI.4) Procedures for review

VI.4.1) Review body

Royal Courts of Justice

London

WC2A 2LL

UK

VI.5) Date of dispatch of this notice

16/01/2019

Coding

Commodity categories

ID Title Parent category
85312300 Guidance and counselling services Social work services without accommodation
85320000 Social services Social work and related services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
angela.pavey@dorsetcc.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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