II.2.1) Title

Business Structuring

II.2.2) Additional CPV code(s)

66519310

71317210

72221000

72224000

79400000

79341100

79413000

II.2.3) Place of performance

NUTS code:

UKM82

II.2.4) Description of the procurement

The business structuring lot will provide support to help determine the assignment and coordination of roles, power and responsibilities within a business. It also defines how information flows between the different levels of management. Introducing a formal organisational structure can help put your business in a better position to achieve its objectives.

Services for this lot should include, but not be limited to, the following:

— board development,

— company structuring,

— franchising,

— business succession,

— company governance,

— ethical management.

II.2.5) Award criteria

Quality criterion: Service methodology / Weighting: 25

Quality criterion: Commitment to the city and ethics / Weighting: 25

Quality criterion: Knowledge of SMEs / Weighting: 20

Quality criterion: Knowledge of inclusive growth / Weighting: 15

Quality criterion: Understanding social enterprises / Weighting: 10

Quality criterion: Fair work practices / Weighting: 5

Price / Weighting:  0

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

II.2.1) Title

Business Growth

II.2.2) Additional CPV code(s)

72221000

72224000

79411000

79411100

79400000

79410000

79418000

II.2.3) Place of performance

NUTS code:

UKM82

II.2.4) Description of the procurement

The business growth lot will provide support to identify areas of improvement processes which help with improving some measure of an enterprise's success.

Business growth can be achieved either by boosting the top line or revenue of the business with greater product sales or service income, or by increasing the bottom line or profitability of the operation by minimizing costs. Business growth is a function of the business lifecycle and can be influenced by industry growth trends.

Services for this lot should include, but not be limited to, the following:

— strategic planning,

— sales and marketing,

— change management,

— pitching and procurement,

— procurement,

— operations management,

— turnaround,

— mergers and acquisitions.

II.2.5) Award criteria

Quality criterion: Service methodology / Weighting: 25

Quality criterion: Commitment to the city and ethics / Weighting: 25

Quality criterion: Knowledge of SMEs / Weighting: 20

Quality criterion: Knowledge of inclusive growth / Weighting: 15

Quality criterion: Understanding social enterprises / Weighting: 10

Quality criterion: Fair work practices / Weighting: 5

Price / Weighting:  0

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

II.2.1) Title

Leadership, Skills and Resource

II.2.2) Additional CPV code(s)

79414000

79411100

79411000

79410000

79400000

II.2.3) Place of performance

NUTS code:

UKM82

II.2.4) Description of the procurement

The leadership, skills and resource lot will provide support to involve reviewing existing leadership development processes and preparing a report on their future suitability and/or making recommendations for future actions. It will also provide a range of support across leadership and management as well as capacity building and comprehensive HR support.

Services for this lot should include, but not be limited to, the following:

— organisational development and succession planning,

— leadership and management,

— capacity building and HR support.

II.2.5) Award criteria

Quality criterion: Service methodology / Weighting: 25

Quality criterion: Commitment to the city and ethics / Weighting: 25

Quality criterion: Knowledge of SMEs / Weighting: 20

Quality criterion: Knowledge of inclusive growth / Weighting: 15

Quality criterion: Understanding social enterprises / Weighting: 10

Quality criterion: Fair work practices / Weighting: 5

Price / Weighting:  0

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

II.2.1) Title

Business Financial Management

II.2.2) Additional CPV code(s)

66170000

66171000

79412000

79411100

79411000

79410000

79400000

II.2.3) Place of performance

NUTS code:

UKM82

II.2.4) Description of the procurement

The business financial management lot will allow support to be provided across a range of areas which will help with the efficient and effective management of money/funds in such a manner as to accomplish the objectives of the organisation. Strategic financial management not only manages a company's finances but allows them to be managed with the intention to succeed.

Services for this lot should include, but not be limited to, the following:

— financial management,

— financial readiness,

— preparing for investment,

— alternative finance,

— company valuation,

— taxation.

II.2.5) Award criteria

Quality criterion: Service methodology / Weighting: 25

Quality criterion: Commitment to the city and ethics / Weighting: 25

Quality criterion: Knowledge of SMEs / Weighting: 20

Quality criterion: Knowledge of inclusive growth / Weighting: 15

Quality criterion: Understanding social enterprises / Weighting: 10

Quality criterion: Fair work practices / Weighting: 5

Price / Weighting:  0

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

II.2.1) Title

Design Thinking

II.2.2) Additional CPV code(s)

79400000

79410000

79411000

II.2.3) Place of performance

NUTS code:

UKM82

II.2.4) Description of the procurement

The design thinking lot will integrate design thinking principles into a range of organisations across different industry sectors.

Promoting the use of design principles and educating SMEs on the benefits directly linked to innovation, sustainability and resilience, this lot will see an increase in available support that creates design-led companies who can improve effective strategy and product/service development and manage organisational change.

Services for this lot should include, but not be limited to, the following:

— problem solving,

— development,

— testing and validation.

II.2.5) Award criteria

Quality criterion: Service methodology / Weighting: 25

Quality criterion: Commitment to the city and ethics / Weighting: 25

Quality criterion: Knowledge of SMEs / Weighting: 20

Quality criterion: Knowledge of inclusive growth / Weighting: 15

Quality criterion: Understanding social enterprises / Weighting: 10

Quality criterion: Fair work practices / Weighting: 5

Price / Weighting:  0

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

II.2.1) Title

Business Innovation

II.2.2) Additional CPV code(s)

79410000

79400000

79411000

II.2.3) Place of performance

NUTS code:

UKM82

II.2.4) Description of the procurement

The business innovation lot will support the development of organisational processes for introducing new ideas, workflows, methodologies, services and/or products. This should help enable the achievement of goals across the entire organisation, with sights set on accomplishing core business aims and initiatives.

Innovation often begins with idea generation, wherein ideas are narrowed down during facilitated sessions, after which leaders consider the business viability, feasibility and desirability of each idea.

Services for this lot should include, but not be limited to, the following:

— understanding innovation (architectural, radical, incremental and disruptive),

— product (market-driven) innovation,

— service (business model) innovation.

II.2.5) Award criteria

Quality criterion: Service methodology / Weighting: 25

Quality criterion: Commitment to the city and ethics / Weighting: 25

Quality criterion: Knowledge of SMEs / Weighting: 20

Quality criterion: Knowledge of inclusive growth / Weighting: 15

Quality criterion: Understanding social enterprises / Weighting: 10

Quality criterion: Fair work practices / Weighting: 5

Price / Weighting:  0

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

II.2.1) Title

Internationalisation

II.2.2) Additional CPV code(s)

79413000

79412000

79411100

79411000

79410000

79400000

72221000

II.2.3) Place of performance

NUTS code:

UKM82

II.2.4) Description of the procurement

The internationalisation lot will support businesses access overseas markets, offering an opportunity to increase sales to a much wider customer base. Exporting can be profitable for businesses of all sizes and lead to new job opportunities. Scottish businesses trading internationally have high productivity rates and are often more competitive, with research suggesting that SMEs who export perform better financially and grow more than twice as fast as those that do not.

There is already a comprehensive support structure nationally through SDI for exporting support, therefore this lot aims to fill the gaps in expertise or support businesses unable to leverage other public sector support.

Services for this lot should include, but not be limited to, the following:

— support for exporting,

— market analysis and development,

— structuring for internationalisation.

II.2.5) Award criteria

Quality criterion: Service methodology / Weighting: 25

Quality criterion: Commitment to the city and ethics / Weighting: 25

Quality criterion: Knowledge of SMEs / Weighting: 20

Quality criterion: Understanding social enterprises / Weighting: 10

Quality criterion: Knowledge of inclusive growth / Weighting: 15

Quality criterion: Fair work practices / Weighting: 5

Price / Weighting:  0

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

II.2.1) Title

Digital Development and Innovation

II.2.2) Additional CPV code(s)

79411100

79411000

79410000

79400000

II.2.3) Place of performance

NUTS code:

UKM82

II.2.4) Description of the procurement

The digital lot will provide support to businesses to use technology to benefit to its internal and external operations. The types of digital support will be varied but will allow businesses to use technology solutions to help their business to the next level.

Services for this lot should include, but not be limited to, the following:

— social media,

— eCommerce support,

— data analytics,

— mobile or internet technologies,

— customisation of software or app development,

— cloud computing,

— digital strategy.

II.2.5) Award criteria

Quality criterion: Service methodology / Weighting: 25

Quality criterion: Commitment to the city and ethics / Weighting: 25

Quality criterion: Knowledge of SMEs / Weighting: 20

Quality criterion: Knowledge of inclusive growth / Weighting: 15

Quality criterion: Understanding social enterprises / Weighting: 10

Quality criterion: Fair work practices / Weighting: 5

Price / Weighting:  0

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

II.2.1) Title

Business Resilience

II.2.2) Additional CPV code(s)

79412000

79411100

79411000

79410000

79400000

II.2.3) Place of performance

NUTS code:

UKM82

II.2.4) Description of the procurement

The resilience lot will provide support that enables organisations to quickly adapt to disruptions while maintaining continuous business operations and safeguarding people, assets and overall brand equity. Business resilience goes a step beyond disaster recovery by offering post-disaster strategies to avoid costly downtime, shore up vulnerabilities and maintain business operations in the face of additional, unexpected breaches.

Services for this lot should include, but not be limited to, the following:

— business resilience,

— business continuity,

— risk management,

— business sustainability.

II.2.5) Award criteria

Quality criterion: Service methodology / Weighting: 25

Quality criterion: Commitment to the city and ethics / Weighting: 25

Quality criterion: Knowledge of SMEs / Weighting: 20

Quality criterion: Knowledge of inclusive growth / Weighting: 15

Quality criterion: Understanding social enterprises / Weighting: 10

Quality criterion: Fair work practices / Weighting: 5

Price / Weighting:  0

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

II.2.1) Title

Business Acceleration

II.2.2) Additional CPV code(s)

79412000

79411100

79411000

79410000

79400000

II.2.3) Place of performance

NUTS code:

UKM82

II.2.4) Description of the procurement

The business accelerator lot will provide support in a different, more targeted and innovative way for companies at various stages of growth. They will combine traditional teaching methodologies with guidance and mentorship.

Evidence suggests that SMEs and entrepreneurs who engage with business accelerators benefit from the opportunity presented, leading to greater collaboration with other entrepreneurs and businesses that can yield benefits that allow the business to grow at an accelerated rate.

All Accelerator programmes under this Lot must be delivered over a maximum 6 month period. Each programme will accommodate between 10 – 15 participants. The duration and frequency of the programme is down to the supplier, but should be a minimum of 8 days face-to-face.

There are 4 distinct acceleration areas that this framework seeks to develop:

— high growth acceleration,

— pre-start/early stage acceleration,

— social enterprise growth acceleration,

— creative industries acceleration.

II.2.5) Award criteria

Quality criterion: Service methodology / Weighting: 25

Quality criterion: Commitment to the city and ethics / Weighting: 25

Quality criterion: Knowledge of SMEs / Weighting: 20

Quality criterion: Knowledge of inclusive growth / Weighting: 15

Quality criterion: Understanding social enterprises / Weighting: 10

Quality criterion: Fair work practices / Weighting: 5

Price / Weighting:  0

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: Yes

Glasgow City Council

Chief Executives Department, City Chambers

Glasgow

G2 1DU

UK

Telephone: +44 1412879587

E-mail: sandra.maclenna@glasgow.gov.uk

Fax: +44 1412878786

Internet address(es)

URL: www.glasgow.gov.uk